Fifth Dimension Chocolates Reviews 4

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sweet shop

Written by the company

Luxury handmade chocolates from international award-winning British chocolatier, using exclusively fine-flavour single-origin cacao. Find out more from our online shop 5DChocolates.com - delivery within the UK and European Union


Contact info

3.8

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I bought a large box after reading a…

I bought a large box after reading a newspaper article about them.
The box was delivered quickly and they look great. However, the chocs I picked were rather boring, strange, small and just odd. A couple were quite nice but overall a journey in chocolate that didn’t challenge tastebuds enough.

What is not subjective is that they care very much about their product and they took the time to contact me and discuss my feedback. They deserve to do well.

16 February 2022
Unprompted review
Fifth Dimension Chocolates logo

Reply from Fifth Dimension Chocolates

Thank you for shopping with us, and we are sorry to hear that our chocolates did not meet your expectation. Please send us an email as we would like to follow up on your feedback a bit further. Thanks.

Rated 5 out of 5 stars

Delicious premium chocolates (just one minor issue)

Delicious premium chocolates, unusual flavour combinations, many award winners, just slightly let down by plastic trays - albeit recycled plastic. I know they are working on a bio-degradable alternative. Otherwise, excellent use of re-usable wool outer packaging. Great customer service too.

27 July 2021
Unprompted review
Fifth Dimension Chocolates logo

Reply from Fifth Dimension Chocolates

Hello - thank you for your comments. Please note that the clear trays holding our filled chocolates are made with rPET (recycled polyethylene terephthalate), a category 3 recyclable material. We have been investigating into replacing these trays with something biodegradable but so far there are still issues to overcome.

Rated 5 out of 5 stars

Around the World in 22 amazing chocolates

The chocolates made by Fifth Dimension truly take you on an exciting flavour journey around the world. From traditional to innovative combinations, these chocolates all deliver a superior tasting experience. My favourites include some flavours that I've never thought would work, like Meaux with wholegrain mustard. It works! Also, the caramels are perfectly silky and well balanced. My all-time favourite is London, the stout caramel. The chocolates that they use for the shells are also high quality single origin couvertures adding an extra layer of flavour notes to the overall experience.
If you like caramels, fruity and spicy flavours, you'll definitely find favourites in the box.
It's a nice gift idea too as the chocolates are beautifully handmade with simple decorations harmonising with the flavour inside.
Don't hesitate, just dive in, you won't regret.

2 November 2017
Unprompted review
Rated 5 out of 5 stars

Best I have tasted!

These amazing innovative chocolates push flavour combination boundaries that take your taste buds on an exciting taste journey. The thought, care & passion that goes into creating them is evident from the appearance to the taste. Ideal gift, if you can bear to part with them, presented in a stylish contemporary box. Each chocolate represents a signature dish from the place it was named after. Delicious doesn't even come close to how amazing they taste. Numerous, well deserved, awards confirm the quality of these chocolates. My personal favourites are New York, Sydney, Meaux & the new Montreal. Who knew Brie & chocolate or even wholegrain mustard & chocolate would work so well? Fifth Dimension of course! Take the taste journey adventure with them, I guarantee you won't be disappointed.

2 November 2017
Unprompted review
Fifth Dimension Chocolates logo

Reply from Fifth Dimension Chocolates

Thank you Carol! Glad that some of our innovative flavours such as Montreal (Brie) and Meaux (Wholegrain mustard) are amongst your favourites. Thanks for joining us on our journey of flavour.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look