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Rebound FitnessReviews 

2,315
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its high quality and robust construction, noting its durability for long-term use. Many highlight the smooth and quiet bounce, which is comfortable and gentle on joints, making it suitable for various fitness levels and even for rehabilitation. The user experience is frequently described as excellent, with easy setup and convenient folding designs that allow for simple storage. Reviewers also commend the first-rate customer service and speedy delivery, often mentioning helpful and responsive interactions. However, some customers mentioned minor issues with assembly instructions, wishing for more detailed guidance or videos for safety. A few also expressed disappointment with the online classes or the cost of postage for their purchase.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting its high quality, sturdiness, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the product as well-built, sturdy, and... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of setup and use, often... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as excellent, responsive, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting speedy and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied

Rated 5 out of 5 stars

Maximus Pro Bungee was a good investment. The product is well built. Folding legs was an important consideration. The unit is stable. After a few weeks of use, my legs have gotten firmer & bounc... See more

Company replied

Rated 5 out of 5 stars

Exceptionally well constructed rebounder delivered promptly and well packaged. Nice soft rebound with bungies. Within two five minutes sessions I felt improvement on my back and posture, plus more ene... See more

Company replied

Rated 5 out of 5 stars

Each time I interact with anyone from Rebound Fitness, they are professional, courteous and knowledgeable. Their products, both their spring rebounders and their bungee rebounders are excellent. Bot... See more

Company replied


Company details

  1. #1 of 50 best companies in Exercise Equipment Shop
  2. #1 of 17 best companies in Fitness Class
  3. #1 of 16 best companies in Physical Fitness Programme
  4. #11 of 136 best companies in Sporting Goods Shop

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,315)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed

Quite shocked how quickly it arrived after ordering, especially being in regional NQ. Was super easy to put together—10mins tops. First workout had me convinced it was a very good investment for the long term. Definitely a more superior ‘bounce’ than the rudimentary Fila spring-based rebounder. Very impressed.

25 June 2026
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Reply from Rebound Fitness

Hi Nikki, thank you so much for your lovely 5 star review and your very complimentary feedback! We do aim to provide excellent service so thank you for your endorsement!

Rated 5 out of 5 stars

Fast delivery

10 June 2026
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Reply from Rebound Fitness

Hi Sabrina, many thanks for the 5 star review. We really do appreciate you taking the time to do submit your review and comments - thank you!

Rated 5 out of 5 stars

I normally don’t leave reviews, but…

First of all, I’m not being paid to write this review. In fact, I normally don’t leave reviews, but would give them 10 stars all around if I could. They replied to my emails immediately. Shipping replacement bungee cords has been super fast the 2 times I’ve ordered from them. I ordered on a Tuesday afternoon, and they were delivered on Saturday. I’ve been using the same FitBounce Pro mini trampoline for 7 years now almost daily and the only thing I’ve had to replace are 8 of the bungee cords. Everything from the quality of the materials to consumer service to shipping speed is top notch! I highly recommend this brand!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

25 June 2026
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Reply from Rebound Fitness

WOW! Thank you so, so much for your wonderful review and feedback! We do pride ourselves on being easy to do business with, providing excellent product and customer service, so thank you for your personal endorsement!

Rated 5 out of 5 stars

Quick Delivery

Easy to deal with. Company answered all my questions. Delivery was very quick.

17 June 2026
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Reply from Rebound Fitness

Hi Angelina, many thanks for taking the time to submit your lovely review - we sincerely do appreciate it!

Rated 5 out of 5 stars

Excellent service Very easy to…

Excellent service Very easy to negotiate the website and my rebounder arrived very quickly

22 June 2026
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Reply from Rebound Fitness

Hi Jackie, thank you for the 5 star review - and we are so happy that you found doing business with us was an excellent experience!

Rated 5 out of 5 stars

Excellent service with good…

Excellent service with good communication about my order, which was dispatched quickly and arrived on promptly.

23 June 2026
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Reply from Rebound Fitness

Hi Carole, thank you for your lovely review and additional feedback. So pleased that we provided you with the excellent service we do pride ourselves on!

Rated 5 out of 5 stars

Great experience

Easy process.. clear website.. quick delivery with a good delivery agent..
this is the second rebounder I’ve had.. last one served me will for 6 years.. with workouts 5-7 times a week.

22 June 2026
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Reply from Rebound Fitness

Hi Derrick, thank you for taking the time to submit your review and your feedback. So happy to read that you are a returning customer and that we are easy to do business with!

Rated 5 out of 5 stars

Excellent rebounder for a great price

Excellent rebounder for a great price!

Been using it for a few months now and I can say it's great. Get one! Start bouncing!

13 May 2026
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Reply from Rebound Fitness

Hi Rachel, thank you for taking the time to leave a review! We're thrilled that you were so happy with your rebounder and enjoying your rebounding workouts. Please remember that should you have any questions or concerns we're only an email away! service@rebound.fitness

Rated 5 out of 5 stars

So worth it!

I am so glad my husband got this for me. I haven’t been rebounding for long but wasn’t keen on my cheaper rebounder that had a jarring bounce. My Fitbounce Pro is so worth the hefty price tag (shipping to UAE) . With its convenient folding feature and bag was able to check it in when I came back to my home base to Lebanon.

27 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Nancy, we are so happy to read that you are enjoying your rebounder! Thank you for the 5 star review and taking the time to leave your additional feedback. We wish you many happy 'bouncing' hours !

Rated 5 out of 5 stars

Excellent customer service

Rebound fitnesses customer service is excellent. We did a lot of research and we had a lot of questions, all of which were answered very promptly by email. Thank you, Liza for helping us choose the right rebounder. The just bounce is really good value. It is very sturdy and exactly what we needed.

22 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Alexandra, thank you so much for leaving your 5 star review. We love reading all about our customers' experience with our company, products and services. We do pride ourselves on our customer service and we agree with you that Liza is an absolute star! Thank you again!

Rated 5 out of 5 stars

Just bought the Just Bounce

Just bought the Just Bounce - which is amazing. Such fun! Had a few questions and the customer service was brilliant - prompt, informative and solved my little issue quickly! Thanks Liza! Highly recommend!

26 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you very much for submitting the 5 star review and your additional comments. We do pride ourselves on our excellent customer service, and Liza is an absolute star! Thank you again for your endorsement!

Rated 5 out of 5 stars

The website was easy to peruse

The website was easy to peruse, the ordering fast and easy and delivery made within the same week.

17 June 2026
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Reply from Rebound Fitness

Hi Mel, thank you so much for your lovely 5 star review and we are so happy to read that you had such an excellent experience with our company from purchase through to delivery!

Rated 5 out of 5 stars

Excellent customer Service experience …

Excellent customer Service experience again. The response to my email enquiry was quick and helpful with a link to the product website.. Once my order was placed, the product was received in a couple of days and included a bonus gift. Excellent communications and product.

19 June 2026
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Reply from Rebound Fitness

Hi Mary Ellen, thank you so much for your lovely review, and for the 5 stars! We do pride ourselves on providing excellent customer service, and we thank you for your personal endorsement. Please remember that we're here for you should you have any questions or concerns! service@rebound.fitness

Rated 4 out of 5 stars

Love your product but you could update…

Love your product but you could update your instruction manual. It said you have two C clamps in the box so when I only saw one I was disappointed and the next day went to town to buy another one since I was wanting to try the rebounder. After buying a second C clamp in town I got home and put things together. Noticing I only needed one C clamp. That was double frustrating but ai have another one if needed now. Please update your instruction manual. Love your product though. 😊🏡🌷

12 June 2026
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Reply from Rebound Fitness

Hi Leona, many thanks for your review and your additional feedback. We do apologise for the error in our instruction manual. We are in the process of amending the information about the C clamps, and will be adding this information to the confirmation email to customers - thanks for your input!

Rated 4 out of 5 stars

Arrived on time good quality product…

Arrived on time good quality product though it did take some time to set up

10 June 2026
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Reply from Rebound Fitness

Hi Jacqui, so happy to read that you are satisfied with the purchase, delivery and the product itself. We would be interested in finding out more about the issues you experienced with the set up. If. you wish please contact service@rebound.fitness with more information - many thanks!

Rated 5 out of 5 stars

Top Customer Service!

Excellent customer service (prompt and helpful responses) and fantastic product! Highly recommend!

12 June 2026
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Reply from Rebound Fitness

Hi Shannon, thank you so much for your wonderful 5 star review and comments. We really appreciate you taking the time to do so!

Rated 5 out of 5 stars

Maximus Pro Bungee: a good investment

Maximus Pro Bungee was a good investment. The product is well built. Folding legs was an important consideration. The unit is stable. After a few weeks of use, my legs have gotten firmer & bouncing has gotten more confident. This is so convenient that I have consistently used it several times a day while increasing the time spent.
As a rebounding beginner, I do not move around much on the pad. Even so, the exercise is robust with good increases in heart rate and calorie expenditure. A more aggressive user might opt for a larger pad surface.
Customer service was first rate and responsive. The purchase was made through Amazon and delivery was speedy.

30 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Pete, thank you for taking the time, not only to submit your 5 star review, but for providing your feedback and comments. We always enjoy reading about our customers' experience and how they are using their rebounder. Please don't forget that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great quality

At 43 and 95 kg, I knew I needed a new way to stay active. Rebounding kept coming up, so I invested in a high-quality one, and I’m so glad I did! It’s soft, has a fantastic bounce, and being able to collapse it is a huge bonus

8 June 2026
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Reply from Rebound Fitness

Hi Ripeka, thank you so much for your lovely review and feedback. We really do appreciate you taking the time to do so! Thanks again!

Rated 5 out of 5 stars

Truly portable and good quality

This shipping and communication for this rebounder was very quick. I bought I on a Thursday and received it the following Wednesday.

5 June 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your review. We are pleased to read that you are satisfied with the purchasing and delivery process you experienced. We are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

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