First order of document folders was fine. Second time the same product code showed a different size. I phoned to check. She phoned back and said they would fit and the website dimensions were wrong. O... See more
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I've ordered 5Star labels from Amazon marketplace quite a few times. I trust 5Star labels. They print well, they stick to my parcels without falling off, and they feed through my printer without prob... See more
Company replied
Brilliant service and good price. Having been let down by another supplier who had not dispatched my order over a week after placing it I got in touch with 5 star who could supply the goods I needed.... See more
Company replied
Excellent, rapid service and decent prices too. The packaging arrived damaged, but that's not the seller's fault - it would have been easily good enough normally, but the courier seems to have selecte... See more
Company replied
Company details
- Office Supplies Store
- Office Accessories Wholesaler
- Office equipment supplier
- Office Furniture Shop
- Office supplies shop
- Office supply wholesaler
Written by the company
Any reviews prior to 09/01/2026 relating to 5staroffice.net are about a site previously owned by us. All Star Office is the online brand owned and operated by Warrens Office, a multi-channel office supplies group delivering office supplies and services across the United Kingdom on a next working day basis. Our mission is to help save companies, organisations, and government bodies as well as schools and colleges significant amounts of money on their office supplies expenditure. We do this in a number of ways starting with price and we are here to help you make ordering office supplies as easy as possible in our new working world. We are open from 8.30am in the morning to 5.30pm in the evening on weekdays and our freephone number is 0800 652 0685 .
Contact info
Unit 1 Moorside Point Moorside Road Winchester Hampshire, SO23 7RX, Winchester, United Kingdom
- 0800 652 0685
- support@allstaroffice.net
- 5staroffice.net
4.0
Great
343 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Being able to speak to someone on the…
Being able to speak to someone on the phone and fast delivery
25 October 2023
Reply from All Star Office
Hello, thank you for your review! We are pleased to hear such wonderful feedback.
We hope to work with you again soon.
Amy
Reply from All Star Office
Hello Chris, thank you for informing us that 4 x bottles were missing from your delivery. Now that we are aware of the issue we can send some replacements bottles out to you for delivery tomorrow.
We apologise for any inconvenience this may of caused you and hope this experience has not put you off using our services again in the future.
If I can help any further please let me know.
Amy
Reply from All Star Office
Hi Roland, thank you for your review! We really appreciate your time. Hope to work with you again soon.
Amy
Worst company ever
I never received my order, called several times they keep promising it will be delivered each day till date I have not received my order
18 October 2023
Reply from All Star Office
Hello Tobechukwu, thank you for your review. As per our discussion over the telephone, we have been told by the courier that delivery was attempted twice, but refused both times. I understand you don't believe this to be correct so we've issued a full refund for you today.
I am very sorry to hear you think of us as the 'worst company ever' as that's not the reputation we strive for, but we can only go by the information provided to us at the time. We will endeavour to investigate this order further and make improvements where possible.
Kind Regards
Amy
Reply from All Star Office
Hi Phil, thank you for your lovely review! We hope to work with you again soon.
Amy
Reply from All Star Office
Hello, thank you for your review! We love receiving positive comments such as this.
Take care and we look forward to working with you again soon.
Amy
Good service
1 October 2023
Reply from All Star Office
Thank you for your review! We look forward to working with you again soon.
Kind Regards
Amy
Reply from All Star Office
Thank you for your review! We look forward to working with you again soon.
Kind Regards
Amy
Reply from All Star Office
Thank you for your review! We look forward to working with you again soon.
Kind Regards
Amy
Water was quickly delivered
13 August 2023
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
The first order was easy and…
The first order was easy and straightforward. No difficulty, and the delivery was nice. I will continue buying from you. And will like to introduce my family members.
26 July 2023
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
Great stuff
Excellent, rapid service and decent prices too. The packaging arrived damaged, but that's not the seller's fault - it would have been easily good enough normally, but the courier seems to have selected it for "special treatment". We'll buy from 5Star again!
20 July 2023
Reply from All Star Office
Thank you for taking the time to review our services. We look forward to working with you again in the future.
From when we ordered water to when it…
From when we ordered water to when it was delivered it all went smoothly and company was very professional
Thank you
10 July 2023
Reply from All Star Office
Thank you for your review! We hope to work again with you soon.
Amy
Too long to get delivery and had to…
Too long to get delivery and had to make several phone calls to get it
But at least they got back to me and apologised
10 July 2023
Reply from All Star Office
Thank you for your review Frank and I am sorry to hear your experience was not a good one on this occasion. I am investigating the delay with the courier as it appears they may had misplaced your original order. I do hope this hasn't put you off using our services again.
Kind Regards
Amy
fast service
6 July 2023
Reply from All Star Office
Thank you for your review. We hope to work again with you soon.
Amy
I made the order second time
I made the order second time , I am happy with quality of the water, no problem with delivery, delivery always on time. Highly recommended!!!
12 June 2023
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
We never received our order at all and we filled with lies after lies
We never received our order at all. The order was placed a week before the labels were required for a major tender. We lost the tender because of this. After cancelling the order with 5star, after being told the courier kept coming after we were closed, we placed the order with another company. They delivered the very next day, using the same courier, who just happened to make the delivery in within our opening hours. We spoke with the driver who said only he covers our area and he never had a delivery for us to begin with. So, 5star have just lied all along.
28 April 2023
Reply from All Star Office
Hello Fal,
Thank you for your review, naturally we are disappointed to learn your experience wasn't a good one on this occasion.
We are reviewing our courier relationship and will make the correct changes to ensure we have up to date and correct tracking information. This will ensure we can provide the best service going forward.
Regards
Natalie
Almost 5*
Was good service , ordered easily and delivered in a few days . Driver very polite and helpful .
Even better if had received confirmation of delivery date this would have been made the experience 5* .
23 May 2023
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
Reply from All Star Office
Thank you for taking the time to review our services. We hope to work with you again in the future.
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