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See what reviewers are saying

Rated 5 out of 5 stars

Thankyou so much for my 2 travel mugs . The choice for designing an image resembling you was amazing so much so husband asked who and when photo was taken. The speed in which my order was dispatche... See more

Rated 5 out of 5 stars

I ordered two personalized products, a large coffee mug and a stainless steel tumbler. These are gifts. The mug arrived even faster than I expected and I received the tumbler two days ago. They are w... See more

Rated 5 out of 5 stars

Extremely happy with my purchases! There was an issue where the shipment was lost in transit but I contacted the agent and was sent a replacement within a week. Extremely happy with the personalisatio... See more

Rated 5 out of 5 stars

I absolutely love my gorgeous tumbler!!! Instantly fell in love and it made my day when I opened my box! 64 Custom is such an amazing company. I had an issue with my order that wasn’t their fault and... See more

Company details

  1. Sporting Goods Shop
  2. Bottled water supplier
  3. Passport office

Written by the company

Design your own mug, personalized tumblers, water bottles, mugs and many more personalized gifts for friends and family at 64Custom


Contact info

4.8

Excellent

TrustScore 5 out of 5

723 reviews

5-star
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Rated 5 out of 5 stars

Outstanding Service and Communication

I ordered a mug which came in the post damaged by postage. After telling this company about it they promptly and happily sent out another one at no cost to myself. Outstanding service and communications, I can’t recommend this company enough!

11 June 2021
Unprompted review
Rated 4 out of 5 stars

There only one thing that I had written…

There only one thing that I had written two different names on for these cups.
One was supposed to be Bernie and the other one supposed to be Maureen.
They both came as Maureen on those cups.
So I still need a cup with Bernie on it for our wedding.
I am willing to trade one for one.

Thank you

11 June 2021
Unprompted review
Rated 5 out of 5 stars

Efficient and on top of it !

Christina has been very efficient in dealing with the problems I had. She followed my shippement and kept me updated regularly.

It was a great experience dealing with customer service.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Thanks for being so professional.

Thanks for resolve the problem that we have with the shipping. This experience allow me to order more from this company. No matter what they made sure that my products were delivered to me & for that I am grateful. I will be placing my good experience about this company on my blog. I will ordering more for friends & families and asking to order also. I give this company a 5 only if five is the highest.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Nothing to complain about

Nothing to complain about. I absolutely love it ❤️ Couldn’t wait to give to my friend. Who feel in love with it. Thank you for the service. A little bit of a wait, but worth it. Thank you

9 June 2021
Unprompted review
Rated 3 out of 5 stars

I ordered 2

I ordered 2. First one i received was perfect. Second one took longer to come n was very disappointed in color of outfits as they were both same color n i picked 2 différent colors..quality on both are great

9 June 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry about the problem with your order. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Please kindly reach out to us via email: cs@64custom.com with your order number. Our support team will clarify the problem and give you the best solution. Thank you so much for your time!

Rated 4 out of 5 stars

Arrived Just on time

I ordered 2 mugs which were delivered just on time to my mother and sister. They were extremely happy for that . I am satisfied with the services although I took bit longer to be delivered .

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Amazing gift ideas

I received exactly what i ordered and it looked amazing, fast delivery as well.
My family loved it.
Thanks

9 June 2021
Unprompted review
Rated 1 out of 5 stars

My cup has a bubble on the bottom of it…

My cup has a bubble on the bottom of it so it doesn't sit level on the counter. It is wobbly.

8 June 2021
Unprompted review
64Custom logo

Reply from 64Custom

Thanks for sharing your feedback. We’re sorry about the problem with your order and we understand that this must be very disappointing. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. Please kindly reach out to us via email: cs@64custom.com with your order number and your full name. Our support team will clarify the problem of the damaged cup and give you the best solution. Once again, we deeply apologize for our failure to serve you well. Thank you so much for your time!

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