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Rated 4 out of 5 stars

Fast payers. Signed up on first day withdrew Just over £700 took about 16 hours to hit bank. Second withdrawal £490 hit account within 10 minutes. Only negative is they charge a 0.5% £5 max withdrawa... See more

Rated 1 out of 5 stars

Not even 1 star they are a rinser. Playing since mid 2025 never winning. Love playing immortal romance after getting to gold level problem with site set you right back to beginning. Played Big catch t... See more

Rated 1 out of 5 stars

Think I spoke to soon when leaving a good review for this site. Now trying to withdraw they requested a bank statement, which improvided. They said it’s not acceptable because it doesn’t display ib... See more

Rated 1 out of 5 stars

£105 on 50p spins (plus£40 bonus for sign up) not one bonus! just sat for hours spinning for nothing, obviously you expect to lose on spins online but this site felt like robbery plus extremely boring... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Join our online casino with a huge £66 welcome bonus on the site. Sign up today & play a wide range of UK Casino Games. Deposit Bonuses.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Can’t complain as of yet

Just signed up deposited £120 and withdrew £500 (couldve been £700 but I chanced my arm). Not sure why other reviews comment on there being no feature spins/win spins as this absolutely was not the case for me. Slightly dubious about the withdrawal reviews as mine has only just been requested but I will update when it’s been paid!

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay Clear Of This Site

Payed Me Out First Time But Now
I Have Outstanding Winnings Of £902
I Have Been Waiting For That Now Since December 2023
It's One Thing After Another They Are Never Happy On Any ID Or Information You Send They Just Ask For More Then Limited My Account
I Can't Even Get In To Contact Anyone On Live Chat Now
Am From UK And Would Advise To Stay Clear Of This Site

Ps: I Have Got Back To Your Company With No Effort Made On Your Part
Gave All Relevant Information

Pss: What You Just Said Below Confirms What Your Site Is All About:How Would You Even Know Who I Am With This Comment With Saying I Have X Amount Of Deposit Methods With Yous, PLEASE EXPLAIN HOW YOU WOULD KNOW THIS WITH JUST A NAME???

9 December 2023
Unprompted review
666casino logo

Reply from 666casino

Hi Andrew

Sorry to hear you've had a negative experience with us. I can see that you have payment activity across seven different methods with numerous declined transactions, it's triggered risk/fraud profiling and corresponding ID and card details have been requested.

The team have tried to contact you via email multiple times with no reply. Please get back to us with the requested documentation and we can resolve this issue.

Rated 1 out of 5 stars

Over a month and still not resolved

I have had an ongoing problem with free spins when I make a deposit , this was nearly 2 weeks ago , have chatted various times , emailed a complaint ,direct and via resolver , don’t even get any acknowledgement they have been received or what is being done .
When I had the 150 free spins if I won no amount of winnings were being credited to cash or bonus balance . Advised not to play all the spins and any other free spins incase the same happens , so I lose out again .
I have been a loyal customer but the customer services is absolutely diabolical.keep away from this company at all costs , I have sent in many screen shots to help my case . My user name is Woody13 provided user name and nearly a month later from the incident still no joy

8 October 2024
Unprompted review
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Reply from 666casino

Hi Andrew

We're sorry to hear you had a negative experience with us. Please do get back in touch with us and provide your username so we can look into resolving this issue. Thank you.

Rated 1 out of 5 stars

I have had problems numerous times…

I have had problems numerous times withdrawing! It states the most it will take is 48 hours.
1 withdrawal I waited over 7 days, I assumed this was a one off but now I have been waiting 5 days and I have sent my documents several times which means they aren’t storing them as they state on their website as it stated documents will be required to be uploaded once then kept on file.

They are happy to take your money instantly but they don’t seem to want to pay out winnings.
When my withdrawal processed I won’t be playing again.

Edit- my bank card is in date until 2028 and has been uploaded 6 times in the past 9 days as has my bank statement and I.d. So I don’t understand where an up to date payment method is required.
If the live chat was actually answered I could have cleared this up with someone..

11 October 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Suzanne

Sorry to hear you had a negative experience with us. From what we can see, the payment details on originally on your account have expired and you need to send details of a new card/method. We greatly apologies for any inconvenience caused.

Rated 2 out of 5 stars

Still accepting deposits but have a…

Still accepting deposits but have a bonus requirement bug stopping you from withdrawing, contacted customer service and was told it will be fixed when it's fixed and we will keep your money till then been 2 days now avoid this site at the minute

8 October 2024
Unprompted review
666casino logo

Reply from 666casino

Thank you for taking the time to share your experience with us, we do appreciate all feedback received, including constructive negative opinions, as they help us improve.

As a team, we are committed to providing the best possible customer experience to all of our players, and this is why we are very sorry to read that we have not been able to meet your expectations. We hope you come back and spin with us again.

Rated 1 out of 5 stars

I know your not always granted a win…

I know your not always granted a win but bloodyhell how much do you have to put on looks like its just a deposit site

8 October 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Ms Helen Knight

We're sorry to hear you had a negative experience with us. I can assure you our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator. All outcomes are randomly generated and wins are only ever based on luck.

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Customer service is shocking and the payout times are much longer than other sites. I had my cash out approved on Saturday and because it went to wrong bank it’s got to approved again? Customer service team all read off scripts so aren’t very helpful. They owe me £999. They don’t take this long to take money out of my account when I’m depositing 😂

28 September 2024
Unprompted review
Rated 3 out of 5 stars

So far it's good

So far it hs not been too bad, yes they charge a fee which is not a lot. Been playing for over a month with not winning much, but last night had a good couple of wins so have withdrawn it, still pending, sent in ID although I don't have my name on all utility bills and most are paperless or only every 6/12 months but what ive sent in seems to be accepted now (council tax was rejected) it says it can take 48 hours, although hopefully it will be within 24 hours. If things go smoothly then I will update rating but all good at the moment.

29 September 2024
Unprompted review
Rated 4 out of 5 stars

First withdrawals took around 12-24…

First withdrawals took around 12-24 hours now with instant bank payment it takes 30 mins but I might just be lucky

24 September 2024
Unprompted review
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Reply from 666casino

Hi Billy

Thank you for taking the time to leave us a positive review. Congratulations on your win! We hope you come back and play with us again.

Rated 1 out of 5 stars

Worst site ever

Worst site ever, avoid like the plague. Even when you try and contact them it comes up as unknown site

18 September 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Neil

Sorry to hear you're having trouble contacting us. You can get in touch with us via the live chat, or email us at support@666casino.com and we will do our best to resolve any issues.

Rated 1 out of 5 stars

I would just like to say that this is…

I would just like to say that this is the worse site I’ve played wins are very minimal and no bonuses . Not impressed. Takes your money just as quick as the government does

16 September 2024
Unprompted review
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Reply from 666casino

Hi Reeves

We're sorry to hear you haven't had a positive experience with us. We know a losing session can be frustrating. Unfortunately, all outcomes are randomly generated and any wins you may receive are based entirely on luck. Chances of winning are not impacted by the amount of spins or money deposited.

Rated 1 out of 5 stars

Still waiting on my withdrawal

Still waiting on my withdrawal, been 3weeks n still not paid ,so if u want a quick withdrawal, I wouldn't bother with this site , but I can deposit with a press of a button , joker

16 September 2024
Unprompted review
Rated 1 out of 5 stars

I would like information what name…

I would like information what name checks your online casino games. And how often are they checked.

5 September 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Dave

As a licensed UKGC operator, our games are tested rigorously for randomness - and we always aim to launch games with the highest RTP possible.

Rated 1 out of 5 stars

I'm even laughing as I write this…

I'm even laughing as I write this review... over £300 spent, and not one single bonus. This literally is the worst site in the history of sites. Soooooo many bad reviews, that I wished I had read before I bothered. Constant msgs regarding free spins that you have to 35x the amount spent 🤣🤣, so if you win a £10 , you have to spunk £350 to get it 🤣🙈. Honestly do yourself a favour and stay well clear. This is obviously owned by some big fat virgin w....ing off to the Sunday sport. Go on ladbrokes or a proper Web site... absolutely shocking 🤣🤣

1 September 2024
Unprompted review
666casino logo

Reply from 666casino

Hi GAVIN

We're sorry to hear you've had a negative experience with us. We appreciate all feedback, even negative, as it helps us to improve as a site.

Rated 1 out of 5 stars

Shocking site with no customer service team!!

I have been waiting over a week for my withdrawals to process after having supplied the requested documents to be verified (never had this issue before with previous withdrawals on this same site!). I have tried to use the live chat and ‘contact us’ form and have not had a single response.

The site is quick to take your money with deposits but the same can’t be said with withdrawals! Shocking site and hopefully if the pending withdrawals finally clear I’ll be deleting my account!

20 August 2024
Unprompted review
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Reply from 666casino

Hi Lauren

So sorry to hear that your withdrawal has taken longer than expected. I can see that all withdrawals have been processed. We have reported your concerns to the appropriate team. Thank you for your patience.

Rated 1 out of 5 stars

Don’t like

Casino is alright games working good but all processes of deposit/withdrawal is horrible
I have waited already couple days for my money never before meet situation like this

30 August 2024
Unprompted review
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Reply from 666casino

Hi Customer

Sorry to hear you're having a slow withdrawal. We always try to process withdrawals in a timely manner but sometimes, as with all casinos, this isn't the case. If your withdrawal has still not been processed please get in touch with us via the live chat or email us at support@666casino.com.

Rated 1 out of 5 stars

Dont waste your money on this site...

Dont waste your money on this site.... 100 free spins after paying £40 and you win 80 pence
.. this site's odds are absolutely rubbish. DON'T EVEN BOTHER. Spend your money on site's like foxy and gala. You have a better chance of getting your money back. I will be deleting my account... Will never spend a penny with them again. They don't even offer tournaments or free games....I feel like an idiot.. 666 says it all.... Please do not waste your time or money...

29 August 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Tania

We're sorry to hear you had a negative experience with us. We know a losing session can be frustrating. Unfortunately, all outcomes are randomly generated and any wins you may receive are based entirely on luck. Chances of winning are not impacted by the amount of spins or money deposited.

Rated 1 out of 5 stars

just avoid at all costs

soo.... played for a few months net deposit £80 my account was already verified tonight ive withdrawn a total of £1000 out (still pending) and almost instantly had safer gambling team all over me like a rash i last logged in like 3 months ago lol! customer service is slow and very bland i doubt ill see my withdrawl

20 August 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Katherine

We always try to pay out withdrawals in a timely manner. However, sometimes like all casinos, this is not always an instant payment.

If this issue has still not been resolved, you can contact us through live chat or email us at support@666casino.com and we will try to get this sorted.

Rated 1 out of 5 stars

Absalutly shambles

Absalutly shambles, I signed up with 666 about 3 weeks ago, made my first depsoit and didn't receive my welcome offer, so instantly had to go to live chat, then I recieved my bonus money, but not my bonus spins, so back to live chat I went, I have there for despited £100's and every time I have opted in for the bonus which I have never recieved, been on live chat speaking to Charles, no help at all,. Even though he asked for screen shots which I provided, and once provided his excuse was they have expired, absalutly disgusting and his customer service skills where terrible, just wasn't bothered that I had suffered problems with my bonuses, even when I said I'm leaving a review he was just repeating himself about how they have expired, I WOULD HIGHLY RECCOMEND SIGNING UP AS THE LIVE CHAT DONT WANT TO HELP YOU AND YOU NEVER RECEIVE ANY BONUSES YOU SIGN UP FOR. plenty of casinos out there and genuine ones at that, I'd rather walk away from a loss then depsoit £1 more on this site

8 August 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Alison

We're sorry to hear you had a negative experience with us. On occasions the welcome offer might not be automatically credited. We appreciate all feedback received, including constructive negative opinions, as they help us improve.

As a team, we are committed to providing the best possible customer experience to all of our players, and this is why we are very sorry to read that we have not been able to meet your expectations. If you have any remaining questions or concerns, please reach out to us and we will be glad to assist you further support@666casino.com

Rated 1 out of 5 stars

This has to be one of the worst sites…

This has to be one of the worst sites for payout rates.
We all understand the risks of gambeling and 666 casino use that as there excuse in every reply. HOWEVER every gambling casino does have some say on the % of winnings they give out monthly/yearly because they would never make money otherwise. It's just like the claw machines some are set to take a high payment before the clamp will win you a teddy!
Never deposited so much in such a short time and had so many dead spins. Only one bonus round spending £480!.
I also don't understand how a new player can deposit so much in an hour and not flag as a gambeling problem. How can you identify problem gamblers when you are allowing people to decide unlimited deposits. To me that's not enough to detect vulnerable people.
Don't use

13 August 2024
Unprompted review
666casino logo

Reply from 666casino

Hi Abi

Thank you for taking the time to share your experience with us, we do appreciate all feedback received, including constructive negative opinions, as they help us improve.

As a team, we are committed to providing the best possible customer experience to all of our players, and this is why we are very sorry to read that we have not been able to meet your expectations. If you have any remaining questions or concerns, please reach out to us and we will be glad to assist you further support@666casino.com

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