Booked in a service at canon hill 99bikes for a $45 gear adjustment and specifically said contact if you have any issues because my budget is $45. The guy servicing it then put a $45 cassette without... See more
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Dave (workshop team lead) has given excellent service by fixing the power to my e-bike motor that was intermittently failing. It could be after 4km or after 80km but it would randomly fail. Weeks of e... See more
Company replied
Staff were very helpful with options for pickup on xmas eve when my incoming flight was delayed, just made it and everything was ready with a quick pick up process.
Nathan at Cannon Hill was very approachable and helpful with all my questions and queries. Had a great deal of knowledge and experience, can't recommend him enough.
Company replied
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
1/937 Wynnum Road, 4170, Cannon Hill, QLD, Australia
- (07) 3569 2869
3.2
Average
74 reviews
Hasn’t replied to negative reviews
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Booked in a service at canon hill…
Booked in a service at canon hill 99bikes for a $45 gear adjustment and specifically said contact if you have any issues because my budget is $45. The guy servicing it then put a $45 cassette without consulting me. And I was forced to pay $90. Terrible store and rubbish customer service save your time and money and go somewhere else
5 May 2025
Unprompted review
Friendly staff
Friendly staff, helpful, had what I wanted at a reasonable price. The new expanded shop is much better also.
26 June 2023
Reply from 99 Bikes - Cannon Hill
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Fantastic store and staff at Cannon…
Fantastic store and staff at Cannon Hill. So helpful, friendly and knowledgeable.
3 June 2023
Reply from 99 Bikes - Cannon Hill
Thank you for the great review!
Cannon Hill
Nathan at Cannon Hill was very approachable and helpful with all my questions and queries. Had a great deal of knowledge and experience, can't recommend him enough.
31 May 2023
Unprompted review
Reply from 99 Bikes - Cannon Hill
Thank you for the review Stevie!
Excellent workshop!
Dave (workshop team lead) has given excellent service by fixing the power to my e-bike motor that was intermittently failing. It could be after 4km or after 80km but it would randomly fail. Weeks of effort and trialing various things, discussions with Bosch and others and after many suggestions and a combined effort we found the issue! Hats off to the perseverance and customer service!
1 March 2023
Unprompted review
Reply from 99 Bikes - Cannon Hill
Thank you Mark!
Staff were very helpful with options…
Staff were very helpful with options for pickup on xmas eve when my incoming flight was delayed, just made it and everything was ready with a quick pick up process.
23 December 2022
Reliable Service
I have had several dealings with your company over recent years and always enjoyed quick, efficient and reliable service.
13 December 2022
The great service and value for money
1 December 2022
Brake repairs
My brakes on my old hardtail needed repairing. The mechanic recommended replacing the existing worn and ineffective mechanical disk brakes with new hydraulic disk brakes. I said I didn't want to spend a lot. The replacement brakes including labour was quite economical. I left the bike with them and they were fixed by the next morning.
13 November 2022
Thanks for looking after my bikes.
Thanks for looking after my bikes.
Fitted a new derailleur and set up my new wheels, but didn’t charge for things I didn’t need, but thought I might. The team is professional and honest.
2 September 2022
Reply from 99 Bikes - Cannon Hill
Thanks for the awesome review Pam!
ultimate service
Booked an ultimate service on my road bike, plus fitting new cassette, rear D and chain. Great attention at check in. Attentive and knowledgeable. Very happy. I’m confident that all will be great with the bike when I collect and ride it.
24 August 2022
Reply from 99 Bikes - Cannon Hill
Thanks Damien for the awesome review.
Excellent
Excellent, friendly experience dealing with Dave in the service department of the Cannon Hill store.
2 August 2022
Reply from 99 Bikes - Cannon Hill
Thanks so much for the great feedback, we really appreciate it!
Fantastic bike
Picked up a Norco Storm 4.1 for the 8yr old son. He loves it so much and we can barely get him off it. Trigger shifters have definitely helped him with gear changes. Great first mountain bike for rides with dad.
2 July 2022
Great service
Great service. Very prompt to receive my order and make the product available for pick up the next day.
27 June 2022
Reply from 99 Bikes - Cannon Hill
Thanks so much for the amazing review!
Reply from 99 Bikes - Cannon Hill
Thanks so much for the great review!
Reply from 99 Bikes - Cannon Hill
Thanks Kevin!
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