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9amHealth Reviews 

396
•
TrustScore 4 out of 5

4.1

Specialised Clinic
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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers had a great experience with this company. Customers praise the knowledgeable, kind, and supportive staff, finding the app and user experience easy to use and helpful for their health goals. Many appreciate the personalized coaching and accountability, feeling supported and confident in their journey. However, some customers noted dissatisfaction with communication, reporting unreturned messages, unanswered questions, and an impersonal process. A few other people also felt the service was declining, inconvenient, or found the app unhelpful, concerning prescription refills, side effect monitoring, or connecting with a medical provider.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their efficiency, knowledge, and helpfulness.... See more

User experience

Users describe positive interactions with the user experience, with many finding the app and overall process... See more

Service

People report ambiguous experiences with service, with many expressing dissatisfaction with the forced... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing satisfaction with the support... See more

Application

Reviewers highlight positive aspects of the app, finding it extremely user-friendly, helpful, and easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more

Rated 5 out of 5 stars

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more

Rated 5 out of 5 stars

App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more

Company details

  1. Specialised Clinic
  2. Medical office

Written by the company

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.

Contact info

4.1

Great

TrustScore 4 out of 5

396 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(396)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Rewarding program

I can’t believe how knowledgeable my team has been. This isn’t like Noom because it’s a pinpointed experience. You get personal 1:1 coaching with each module. It’s not random and it’s not forced.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

This is a wonderful program!

This is a wonderful program to be a part of. It makes my weight loss journey so much easier. I look forward to my coaching sessions. The advice is on point and very helpful. The articles and training modules that are provided are super helpful in my weight loss journey. It is so easy to communicate with your health team if you need assistance. Getting my medication has been a breeze! I love the smart scale that they sent me to weigh with!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great resources

Great resources, videos, articles & coaching to assist me in my weight loss journey to become healthy.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

9 AM Health is an awesome platform…

9 AM Health is an awesome platform everyone there is so professional and knowledgeable. I feel like and I’m not being dramatic ,that they have helped me get back to my health and help save my life really because my medication that I’m on is zepbound it reduces inflammation in your body. Just an overall wonderful experience. I would recommend this to everyone that I know that needs some help with inflammation, losing weight, getting healthier, finding their way back to their health. I would say just do it and don’t wait until tomorrow. Do it now.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

motivating, prompt and responsive

motivating, prompt and responsive team helping me in my weight loss journey . After long struggle of not able to loose weight by myself, i am finally seeing some hope when i subscribed to 9amhealth. This team is really outstanding in understanding my requests with prompt response. I am seeing results from day 1 in my weight loss journey

20 April 2026
Unprompted review

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