A1ortos Reviews 

I have changed my review from previous (2 stars) as my experience was not a great one to be honest!
Excited to purchase my new car, but is slowly went down hill and did feel let down.

Less than 24 hours the car had lots of flashing error messages on the dashboard. I rang the office on numerous occasions and depending which sales person who spoke with, each one gave a different solution.

However finally, they came and collected the vehicle and returned it 6 days later (full valeted) and since then I have had no issues and the car is running like a dream.

Be aware part exchange price on my Immaculate Equoke was low despite low mileage and well looked after. I would suggest getting a fairer price elsewhere then buy a car from A1otros if you can.

My review is based on the outcome of my dream car, which is why I have not altered it as promised.

Tony was an amazing salesman to deal with 5 star treatment and really happy with the car I have bought
Thank you A1 Ortos

Brett was fantastic throughout the process, and everyone we spoke to was helpful. We would recommend.

Not only a huge range of top quality cars, the staff have been brilliant, from the second we walked into site to driving out in my dream car. Kenny in particular, was brilliant, he helped with every last question or request I had. Couldn’t be happier. Highly recommended

DO NOT WASTE YOUR TIME AND MONEY WITH THIS COMPANY.

Avoid A1 Ortos at all costs. Me and my partner, bought a car here in August 2025 and it turned out to be a complete disaster. Within days, an independent garage confirmed multiple serious faults — heavy corrosion to the subframe and chassis, worn bushes on all arms, exhaust problems, and more. These are major safety concerns that should have been picked up at the most recent MOT, along with the A1 Ortos inspection.
The dealership knew about some faults and failed to disclose them, then tried to fob us off with a token “goodwill” payment instead of taking responsibility. We’ve since obtained written evidence that these problems could not possibly have developed in just 30 days. The DVSA has been informed about the MOT, and we are now preparing legal action to get our money back.
They sold us an unsafe car, ignored our rights under the Consumer Rights Act, and forced us to put our two young children in a vehicle that should not been on the road. The car is now sat on our drive, not roadworthy and we are now having to hire cars to get to A to B.
They're are an absolute joke! Their behaviour has been disgraceful and we will be proceeding with legal action against them.

Recently bought my ranger rover velar from A1, we dealt with Kenny and he was literally amazing. The best car sales person I’ve come across, no hard sell. Everything was sorted on pick up of the car and my part ex was dealt with perfectly.

You have a new customer for life Kenny! Thank you! I will be telling all my friends and family about my experience.

From start to finish the whole process was professional and second to none.
Staff were knowledgeable and helpful.
I would recommend using this company.

Dealt with Tony
Car was as described, experience of buying the car was straight forward, couldn’t take the car there and then but was prep’d for the agreed collection date
👍🏻

After spending 10 months searching for our dream car,the end of our search was at A1Ortos to view a low mileage full service Range Rover.
All of our dealings were with Tony and Dylan who both displayed fantastic customer service taking time to explain all the cars features in the showroom and on the test drive.
As with all used cars there are always one or two things that need addressing as I am extremely fussy and demanding,but every point I raised was completed to my satisfaction and a very high standard on collection.
Both Tony and Dylan were always available to give me an update on how the car was progressing and would always return my call if unavailable.
On collection Dylan spent over 2 hours explaining all the cars features and specification so I'd be confident driving the 50 miles home,he then spent time contacting the DVLA to Tax the vehicle and complete the Private plate transfer.
A1ORTOS have some amazing high end cars and I would have no hesitation in recommending
A1ORTOS as one of the leading used car dealers in the Northwest.

Tony, top bloke. Very helpful.
Made the experience very easy for us!

Amazing experience from start to finish. Tony was extremely helpful and professional. I’d recommend this company to anyone who wants to buy a great car.

The whole experience was great it all went smoothly, joe was pleasant guy pleasure to do business with

Purchased a Toyota rav 4 today from A1 Ortos in Oldham and massive thank you for great customer service and having such a nice car to purchase all cleaned and prepped for when I arrived.

Honest.
Car in excellent condition and Kenny was very professional.

I dealt with Joe, who made the process so easy, great service

Great experience, as to be expected with a used car including part exchange there was some discussions to get to the right price but all of it was fair and pleasant.

Car is lovely and Kenny & Tony were both excellent to deal with.

Looking forward to dealing with them on future cars.

Fab experience dealing with Kenney from the initial enquiry online answering all my questions. To Tony on the day of purchase ensuring a smooth and stress free handover.

Thanks guys Love the car.

Outstanding service, Joe was my salesman from start to finish he was excellent always email back, always easy to speak to over the phone, great dealership experience. (Amazing fleet of cars )

Excellent customer service from Kenny, easy purchase from start to finish!

I would like to commend the professionalism of Joe Hughes and we are very lucky to have him as our Sales Executive. If 100 is the highest rating, Joe highly deserved to get "101" as he is the best in his craft.
We had an amazing sales experience, excellent customer service, stress free, very efficient and what was promised to us - was perfectly delivered by him. My husband had been dreaming of owning a premier BMW X5 and Joe made it happen!
Thank you so much Joe and we are happy to have you and A1 Ortos again when our PCP ends.