Woodsoncars Reviews 

52
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful team members for providing exceptional guidance, answering all questions thoroughly, and maintaining a genuinely welcoming atmosphere. People really appreciate the relaxing, no-pressure sales environment and the efficient, straightforward process from start to finish. However, some customers also noted significant challenges with aftercare support, mentioning difficulties in getting timely responses or proper assistance after purchase. A few reviewers experienced frustration when trying to address unexpected vehicle defects or resolving post-sale problems with the dealership staff. Others reported receiving vehicles with undisclosed damages that required extra effort to properly handle.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising the team for being exceptionally helpful,... See more

Service

Clients share positive opinions on service, highlighting the friendly, professional, and knowledgeable sales... See more

Product

Reviewers express mixed feelings regarding their product experiences, with many consumers praising their... See more

User experience

Consumers find user experience to be exceptionally satisfying, highlighting a seamless, stress-free buying... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely across different... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Woodson Cars to look for a car and had a really great experience. The facilities were excellent and very welcoming. A special mention to Brad, who was absolutely great! Very friendly, hel... See more

Company replied

Rated 5 out of 5 stars

I’m not usually one to leave reviews, but I recently purchased a Mercedes A Class from Woodson Cars and I honestly couldn’t be happier with the experience. From start to finish, the service was su... See more

Rated 5 out of 5 stars

Buying a new car is always a daunting experience and in the past I have dreaded it but this time was the complete opposite. My experience at Woodson was fantastic. They spent so much time showing me o... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish. Brad was friendly, knowledgeable, and made the whole process of buying and financing my car smooth and stress free. Everything was explained clearly with no pres... See more


Company details

  1. Car dealer
  2. Motor vehicle dealer
  3. Used car dealer

Written by the company

"Woodson Cars Ltd is a premier used car dealer in Cadishead, Manchester, renowned for our extensive range of quality second-hand vehicles. As a trusted car dealer and motor vehicle specialist, we offer competitive car finance options and robust warranties. All vehicles are given a Pre-Delivery Inspection by an independent garage and a full HPI check on every car we sell. Proudly serving local areas such as Irlam, Partington, Warburton and Urmston, our friendly team ensures a smooth, stress‐free buying experience. We pride ourselves on personalised service, with every car featuring a full service history and rigorous inspection. Part exchange is welcome. When searching for quality second-hand cars in Manchester, choose Woodson Cars."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(52)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unprofessional: Ignored paperwork and left me with parking fines

I traded my car in here as a part-exchange in April last year. The dealership explicitly stated they would handle the logbook (V5C) and notify the DVLA. They failed to do so, sold the car on, and left the vehicle registered in my name.As a result, I am now receiving parking fines for a vehicle I haven't owned in over a year. I have tried reaching out to the dealership multiple times via business WhatsApp. They are reading my messages and completely ignoring me. Avoid this dealership if you want proper aftercare and peace of mind.

9 September 2026
Unprompted review
Rated 1 out of 5 stars

Worse company ever!

Worse company ever!! Do not purchase a car from here, purchased one this year had so many problems with it. Finally got rid of the car but no help from these guys whatsoever, rude customer service especially from Sophie? They talk highly about the after care support they provide which is false, they do not care whatsoever. I would avoid this company at all costs, luckily I had evidence of everything, the calls I made, the emails I sent, recordings of our conversations etc so if you ever do purchase a car make sure you keep all receipts and proof.

9 February 2026
Unprompted review
Woodsoncars logo

Reply from Woodsoncars

We're sorry to read this review and disappointed that this is how you feel about your experience with Woodson Cars.
We take aftersales concerns extremely seriously and certainly don't recognise the suggestion that we simply do not care about customers once a vehicle has been purchased.
Used vehicles can unfortunately develop faults, which is precisely why we have a dedicated aftersales process and work to investigate and resolve issues when they are reported to us.
We would also never discourage a customer from retaining emails, invoices or other correspondence relating to their vehicle – keeping an accurate record is sensible for both the customer and ourselves.
We are concerned by your comments regarding Sophie and the service you received. We expect our team to communicate professionally and respectfully, even where there may be disagreement regarding a complaint or its resolution.
As you state that you have now disposed of the vehicle, we understand that the matter may have moved on. However, we would still be happy to review the history of your case and any concerns about how it was handled.
Please contact Woodson Cars directly with your registration or agreement details so that management can identify the case and review the correspondence.
Woodson Cars Ltd

Rated 5 out of 5 stars

Amazing service

Amazing service from the sales team and the delivery team. I am 80 miles away from the salesroom and apprehensive of buying without being able to lick the tyres etc. neednt have worried. The video gave me a very good oversight and the salesman (Adam) filled me in with honest details. Reassured I took the plunge and reserved it on the Monday, paid on line on Tuesday and it was delivered to my doorstep on Wednesday. Woodson Cars Ltd and Adam Carney take a bow! When it arrived it was exactly as shown on the tin as they say and Elite car delivery were not only efficient but excellent in every way. What a team!! Thank you.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Bought my car yesterday from the…

Bought my car yesterday from the dealership. Will was very helpful, professional and knowledgeable, giving after care advice on how best to preserve the battery on the EV I was buying.

Reserved the car for nearly 2 weeks for me (instead of the usual 2 days) as I was travelling from a distance and couldn’t view any earlier.

Lovely service, ability to test drive at my leisure and answered all the questions I had. Love my new car, thanks so much!

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Fab from start to finish! 100% recommend

Fab from start to finish, helpful with all the info needed about the car. Sophie was brilliant and got in touch throughout the process. Car is great v v happy, travelled a decent distance and was happy with how it all worked out. Would highly recommend! Thank you Will &
Thank you Sophie

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Really pleasant buying experience

Really pleasant buying experience at M44 Woodson Cars ltd. Exceptional customer service offered by Will through the whole process. Open access to the vehicle on the first visit with full test drive at your own leisure. The no pressure sales approach is refreshing in the second hand car market.
Sales service, pre handover checks and all documentation changes handled swiftly and made easy so you can drive away on collection day.
Hoping for many years of smooth motoring
From my new car and would highly recommend M44 Woodson Cars ltd.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant buying experience

Pleasant buying experience at M44 Woodson Cars ltd. Exceptional customer service offered by Will through the whole process. Open access to the vehicle on the first visit with full test drive at your own leisure. The no pressure sales approach is really refreshing in the second hand car market.
Sales service, pre handover checks and all documentation changes handled swiftly and made easy so you can drive away on collection day.
Hoping for many years of smooth motoring
from my new car and would highly recommend M44 Woodson Cars ltd.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience from Start to…

Outstanding Experience from Start to Finish!

I cannot recommend this dealership highly enough. From the moment we walked in, the entire experience was seamless and stress-free.

Adam, our sales representative, deserves special recognition. He was professional, knowledgeable, and genuinely invested in finding the right vehicle for our family. His customer service was truly 5-star – he listened to our needs, answered all our questions thoroughly, and made the entire process feel effortless. It's rare to find someone who combines expertise with such a personable approach.

The facilities themselves were exceptional. The waiting area offered complimentary coffee, tea, and hot chocolate, which was a lovely touch. What really impressed us was the children's play area – our kids were entertained and happy throughout our visit, which made a potentially stressful situation completely enjoyable for the whole family.

The process of trading in our old car and purchasing our new one was remarkably smooth. Adam walked us through every option and service the dealership offers, ensuring we were fully informed without ever feeling pressured. The transparency and professionalism were refreshing.

If you're looking for a dealership that values customer experience, offers top-notch facilities, and employs outstanding staff like Adam, look no further. We'll definitely be returning for our future automotive needs and recommending them to friends and family.

Thank you, The Nelson's,

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Recently purchased a used car with…

Recently purchased a used car with Brad, who was fantastic throughout the whole process. This was my 3rd purchase with Woodson cars and would highly recommend them to anyone(no pushy sales people) A few weeks after collection I encountered a problem which was very quickly resolved with Sophie who had me back on the road within 24 hours. Great job team Woodson!!!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The team was friendly, helpful, and made the whole process straightforward without any pressure. They answered all my questions, kept me updated, and made buying a car much easier than I expected. Really pleased with both the service and the car. I’d happily recommend them to anyone looking for a hassle-free experience!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience. 5 star.

Purchased a tesla through these guys and they were brilliant from start to finish. Brad especially was helpful, knowledgeable, professional and charismatic, everything you need from a good sales person. Car was as stated and in fantastic condition and everything went smoothly. We purchaed a years warranty with the vehicle and had absolutely no trouble dropping it off for a quick check over. Great experience. Thank you.

15 June 2026
Unprompted review
Rated 4 out of 5 stars

I bought a used

I bought a used
Mini from Woodsoncars recently and confirmed the deal with Adam. On collection after a slight misunderstanding they did keep to the deal we agreed on the day, which I was pleased about in the end. I had no problem with the service I received on collection of the car, although I did have to ring and ask for the link to be sent out for the FAQs so I could obtain my AA package and read about the package I purchased with the car. I am pleased with my car which drives beautifully and I love it. Very happy with the price and surprised that the mileage was quite low for the age of the vehicle.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

My experience at wooden cars is…

My experience at woodson cars is absolutely incredible with such a friendly atmosphere and staff especially Brad who attended to myself and my husband, he also got me a good insurance deal and I was able to save a lot of money in purchasing my new car . I am truly pleased and I will always recommend wooden cars Thank you all.

25 June 2026
Unprompted review

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