A&A Appliance Leasing,LLC Reviews 

65
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've had this service for the past year, and it's great. We required service a couple of times but they are very quick to come and there was no delay in my ability to use the appliances. Would highly... See more

Rated 5 out of 5 stars

The whole process to rent the washer and dryer was very easy. After paying the fee it was delivered the next day. I had the washer and dryer for 18 months. I had no issues with either machines during... See more

Rated 5 out of 5 stars

Used them for 3 years in between locations and not tied down anywhere. Will fix/replace asap when you have any issue. Not to mention waived a fee I never knew about of 30 days notice when I requested... See more

Rated 3 out of 5 stars

The delivery guy installed a torn dryer duct hose and used an inadequate clamp for the dryer side connection. The hose had fallen off the dryer exhaust which I noticed after my laundry room kept feeli... See more

Company details

  1. Appliance Rental Agency
  2. Leasing service
  3. Washing Machine & Dryer Shop

Written by the company

We offer quality washers and dryer appliances for lease in the Austin, San Antonio, Round Rock, Pflugerville, Hutto, Taylor, Killeen, Temple, San Marcos, and surrounding areas. Lease online or call us today. We'll deliver within 48 hours!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't trust them.

This company does not answer the phone and will not cancel your services. I tried canceling two months ago, nobody would answer the phone so I left a 1-star Google review. I was called within the hour and before my problem was solved the owner asked me to change my review. I literally can't escape this company. Go with anyone else. Do not trust this company.

6 September 2022
Unprompted review
Rated 1 out of 5 stars

Beware this company is a SCAM!!!!

Beware this company is a SCAM!!!!! Please DON'T DO BUSINESS with A&A Appliance Leasing. The company is unprofessional and unreliable. I was initially interested in leasing a washer and dryer set with A&A because of the affordable deal and the online ease of leasing. However, it all changed once these thieves took my money online. I received no delivery confirmation from them and had to call several times to confirm a date which they pushed back without letting me know. Today was my delivery date with a delivery window from 3p-7p. After taking off from work and sitting in my apartment, at 720p I quickly realized this company was a fraud. I had to call my bank and submit a stop payment and report fraud against this company. After speaking with my bank, I then posted a review on Google about A&A. Guess what?!!! I received a call from a manager Alex who reached out because he saw the review and not because they failed to provide me the product I paid for in advance. Alex informed me his driver knocked on my door and there was no answer so he left. Keep in mind, I have been in my apartment and never heard the door nor received a call from the driver. Alex had the nerve to ask me what floor I lived on...but I thought your delivery driver came to my door (BS). And then Alex suggested maybe they didn't have my correct email address on file but that's the same email the company used to send a copy of my invoice and respond to my complaints about delivery..smh. Alex "attempted " to see if he could deliver the W&D on Saturday for me since I already took off work today. Alex confirmed he could do an exception for a Saturday delivery but didn't know the time-frame. Already knowing the company doesn't honor their word, I wasn't about to sit in my apartment all day for a delivery that may not happen again. Alex then proceeds to try to suggest for me to provide another review online but a positive one if he cancels and refund my order through billing which they typically charge a fee for . At this point, I was disgusted by the lack of professionalism or customer service. I expressed to Alex the best thing for A&A to do is to refund my money. ALEX the idiot then states you already submitted a stop payment claim to the bank and he was concerned I would get a double refund. I submitted a claim that requires an investigation and a process that isn't immediate. A reputable company would give me my money but A&A Scammers Sorry A$$ Leasing Company opted to wait on my bank to process the fraud. SO PLEASE DO NOT DO BUSINESS WITH THEM SAVE YOUR MONEY TIME AND PEACE OF MIND YOU HAVE BEEN WARNED!!!

15 October 2021
Unprompted review
Rated 4 out of 5 stars

Excellent company

Excellent company I liked very much their equipment is of high quality and their personnal is excellent with comfortable equipment and good promotions, they offer discount coupons and I have mine.

3 August 2019
Unprompted review

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