A & A Gas Service Engineers Ltd Reviews 

184
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and politeness of the staff. Many people appreciate the helpful and friendly attitude of the team, noting their willingness to offer advice and ensure tasks are completed thoroughly. Reviewers frequently mention the efficiency and promptness of the service, with engineers arriving as scheduled and resolving issues quickly. The company is highly recommended for its reliable and trustworthy approach, with many customers expressing their intent to use their services again. They are also commended for their clear communication, keeping customers updated on appointments and providing excellent maintenance advice.

What people talk about most

Service

People report positive experiences with service, consistently highlighting its excellence from start to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very good experience from start to finish. Communication was easy and Hanna was very helpful. We had Ryan booked in quickly to replace our hot water tank and fit a new tap. Everyone was professional... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Had a leaking radiator, engineer (Steve)came out as planned, (tracking available now) very polite as always, he had to wait for a part (approx 40 mins) he noticed my service was du... See more

Company replied

Rated 5 out of 5 stars

Had an emergency recently and called A & A. I left a voicemail at 8am and was called back very promptly by Hanna, who was polite, friendly and even helped to calm me down! An appointment was booked... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Kept up to date on date and time of appointment and able to track engineer. Arrived when they said they would snd were professional helpful clean snd tidy doing the job. Charged... See more

Company replied


Company details

  1. #28 of 61 best companies in Gas engineer

Written by the company

A & A Gas are the first choice for central heating system and boiler repairs and maintenance in Milton Keynes and surrounding areas. We offer great value, effective service agreements to keep your boiler and central heating operating at it's best. Our team consists of fully qualified engineers with a total of 30+ years’ experience in the trade Therefore providing a vast knowledge base and skill set. All our engineers are fully qualified and registered with Gas Safe, the official gas registration body for the United Kingdom. We can undertake all domestic heating/gas enquiries, as well as being able to provide the local area with minor plumbing services. With over 750 happy, regular clients and literally thousands of boiler and system repairs it's no wonder that most of our work comes from recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(184)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been a customer for years and the…

I’ve been a customer for years and the team are always great . Good service , value for money and always helpful

12 July 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Sarah for taking the time to review, it means a lot to us as a small business.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

A&A excelent boiler service

We have used A&A's monthly service for a few years now and they always annually service our boiler and are quick to respond if we have any concerns

21 June 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Alison,
We really appreciate your kind words!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Great efficient

Great efficient, reliable and friendly service-thank you!

5 June 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Sharron,

We really appreciate your kind words!

A & A Gas Team

Rated 5 out of 5 stars

I have never dealt with a gas…

I have never dealt with a gas maintenance company who can match the promptness and reliability attained by these people.

16 December 2022
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Good Morning Phillip,

Thank you so much for your kind review, it really means a lot to know our customers are happy with the service we provide!

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Great independent team...

The engineers are always friendly and always kept me informed about the job. Any advice given has always been good. The engineer has always turn up when they say they would.

21 May 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Good Morning Roy,

Thank you so much for your great review. It is really appreciated.

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Turned up at the appointed time carried…

Turned up at the appointed time carried out Hive installation input basic settings for us, then explained the Hive app etc. In short prompt efficient courteous and tidy. Great job thank you👍

11 May 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much Martin for your lovely words.
We really do appreciate them.

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Friendly and efficient

Fast, friendly and efficient 5* service

24 April 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you for your feedback Mr Kooner, we really do appreciate it.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

After being let down by 3 different…

After being let down by 3 different plumbers for a boiler service.
A&A were speedy, helpful and prompt in regards to getting my boiler serviced.

Well done

17 April 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Nigel, it was our pleasure to be of service. Thank you for your lovely feedback, we really appreciate it.

Kind Regards,
A&A Gas

Rated 5 out of 5 stars

A&A Gas Services brilliant

A&A Gas Services brilliant, Hanna and the team very good, no complaints highly recommend them x

13 April 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much Elizabeth. Glad we can be of service!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Very quick service

Very quick service, clear about timeliness, reliable and well priced.

Perfect!

13 April 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Martine, your feedback is greatly appreciated.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Good communication.

30 March 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Glenda, we pride ourselves on our communication. Thank you so much for your feedback.

Kind Regards,
A&A Gas Team

Rated 4 out of 5 stars

so far so good

2 April 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Tony! Glad to be of service, we really appreciate your feedback.

Kind Regards,
A&A Gas Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look