Aapas Modestwear Reviews 273

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed and efficiency. Many are happy with their purchases, finding the products to be of good quality, with soft and comfortable fabrics that often match the descriptions and photos online. People also appreciate the beautiful designs and the overall positive experience with their orders. However, some customers were not happy with the sizing, reporting that items were either too large or too small despite ordering their usual size. There were also occasional concerns about product quality, with some reviewers mentioning thin fabric, wonky stitching, or items that did not hold up well after a short period. Additionally, some people expressed dissatisfaction with the return policy, finding the 7-day window too short and disliking having to pay for return shipping.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While many customers express... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the good quality, soft fabric, and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Return policy

Customers express dissatisfaction with the return policy. Many reviewers complain about having to pay for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I order XS and S but it's quite big it's not feel to me its small size but tag said its small make sure don't make long dress baggy some girls like fitted long dress plz work on it as well

Rated 4 out of 5 stars

The outfit i ordered was wayyyyy too big despite it being an extra small. It's quality was not like in the picture, was very thin. However, it did arrive quick and when I sent it back, I was given an... See more

Company replied

Rated 5 out of 5 stars

I ordered a few salwaar trousers to wear with tops I already own. However, the fabric wasn't what I expected so I returned the items. Customer service was great. I paid for a signed for service with... See more

Company replied

Rated 5 out of 5 stars

Fast service and a repeat dress but in a different colour. Actually, I would deduct half a point, as the stitching down one side is wonky but I can in this instance live with it.

Company replied


Company details

  1. #485 of 622 best companies in Clothing Shop
  2. #205 of 257 best companies in Ladies' clothes shop

Written by the company

Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.


Contact info

3.9

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Lovely material

Lovely material, nice and soft, exactly as described!

29 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Great Quality and Customer Service

Love the things I bought and outstanding customer service! I accidentally left out my door number on the order and they responded so quickly and helped ship the item to the correct address within a few days!

19 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 4 out of 5 stars

The outfit i ordered was wayyyyy too…

The outfit i ordered was wayyyyy too big despite it being an extra small. It's quality was not like in the picture, was very thin. However, it did arrive quick and when I sent it back, I was given an immediate refund, so that was very reassuring.

17 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Outfit a huge hit!

My outfit arrived perfectly on time. I wore it to the event I bought it for. Huge hit and I've shared your store details with loads of my friends. I had purchased the 3 piece, trouser abaya set in grey. I absolutely love it!

20 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Absolutely stunning pieces

Absolutely stunning pieces! Good quality and fast delivery

17 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

Not accurate info

I enquired about a dress and was told it wont be back in stock. I checked a week or 2 later and it is back in stock. So it was a bad experience because in the meantime I ordered a different one which was not my first choice.

7 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

We’re very sorry for the inconvenience you experienced. At the time of your enquiry, the dress was showing as out of stock. Stock levels can change unexpectedly due to cancellations of orders or our stock factors.

We understand how frustrating this must have been, since you preferred the original dress. We apologise for the confusion and the disappointment caused.

If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.


Kind regards,
Aapas modestwear

Rated 5 out of 5 stars

Stuff is v nice

Stuff is v nice

4 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Very good quality clothing

Very good quality clothing , definitely recommend!

1 November 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Beautiful Kaftan

Beautiful Kaftan, quick delivery and a fair price

30 October 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Great experience shopping from your…

Great experience shopping from your brand
Thank you so much for prompt delivery. The items were exactly like they looked in pictures. I’m really happy with the products.

21 October 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

great quality

delivered promptly

14 October 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 3 out of 5 stars

Clothes size labelled wrong…

Overall the clothes are usually sized correctly and material is good quality. However on this occasion I ordered 3 large size items (1 dress and 2 co ords) in a sale and unfortunetly 1 of the co ords in pink was sized completely wrong. It was more of a small couldn't even get it on but had a large label. Emailed customer service and they just said that it's made to a 'fitted large'. That is utterly rubbish response as fitted or loose large should fit if ordered.. Not impressed Aapas

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Better shop

I love dress & abayas it will definitely buy again x

2 October 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Aapas.

Kind Regards,
Aapas Customer service

Rated 5 out of 5 stars

Cord set.

I have been shopping hear for years the best for modest wear.

22 September 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Really good quality

Really good quality

30 September 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 2 out of 5 stars

Too sheer

They look really good but the issue is that it’s very sheer and you can see everything, so i have to wear something underneath.

29 September 2025
Rated 5 out of 5 stars

Best quality

Best quality

3 October 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Good stuff quick

Good stuff quick

25 September 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Speedy delivery and very professional…

Speedy delivery and very professional and helpful regarding returns

21 September 2025
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

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