Kian/kier with a 1000cc motorbike was incredibly helpful setting me up with acess to multiple vehicles to access across the board. He called me back in good time and resolved my issue.
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See what reviewers are saying
Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... See more
Company replied
Cam has been brilliant from the initial enquiry through to any questions I had and amendment made to the trackers once installed. Cam had an issue resolved within 9 Minutes of my initial text. Would d... See more
Company replied
Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... See more
Company replied
Company details
About ABAX UK
Written by the company
Simplify Your Fleet, Equipment and Asset Management
Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.
Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.
Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.
Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.
Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.
Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.
Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
- Reduced admin and paperwork
- Faster, more efficient operations
- Improved compliance and reporting
- Support for ESG and sustainability targets
Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.
Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.
Contact info
Allia Business Centre, Peterborough United Football Club, London Road, PE2 8AN, Peterborough, United Kingdom
- +44 1733 698 888
- customerservice@abax.co.uk
- abax.com/en-gb
4.0
Great
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Very good and quality services
19 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Vicki a credit to Abax
If there were 10 stars to give i would add on the extra 5. Vicki is just outstanding. Always there to help and always goes the extra mile to do what she can.
She is a real credit to Abax and is a pleasure to work with her.
14 December 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
Made a call and asked for ring back
Made a call and asked for ring back, good to their word they returned my call within a few minutes. Answered my query immediately, was bright & breezy and then tweaked our account to combine our invoices into just one a month. Followed up with email explaining in full.
Excellent and very pleasant service.
8 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Very easy to deal with and seamless…
Very easy to deal with and seamless process when adding new tracking units to our fleet. Would highly recommend as a service, plus their online platform is very useful.
8 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to our customers.
Thank you and have a great day!
Kind regards
ABAX UK
Best tracking company I’ve came across…
Best tracking company I’ve came across also very professional
2 December 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
Great company Colin is very helpful Abax
Great company Colin is very helpful
Will help you anyway he can
2 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Great kit, great service
We have been using Abax for all of our fleet tracking requirements for a couple of years now. Fantastic equipment, backed up with exemplary service. Special mention to Colin Cowx.
1 December 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
So far so good…
Bought a couple of trackers for my machinery a few months ago. Friendly sales team and Jack has been really helpful getting me up and running on the app. Would recommend
2 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Colin Cowx and the Abax team have been…
Colin Cowx and the Abax team have been very good to deal with. With the new online system easy access for tracking all vehicles and machines. Cannot fault the customer service we receive.
Great service would recommend.
1 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Great customer service from Colin Cowx
Great customer service from Colin Cowx. Always answers our queries straight away and strikes the right balance of support when we need it without sales pressure.
2 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Colin has been really helpful…
Colin has been really helpful throughout the process of us streamline our account and has been very accommodating to all of the company needs.
Great communication and an easy-to-use customer portal.
We have lots of trackers with ABAX and it is very easy to manage all of them.
Thank you
2 December 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
quality system
Great company to deal with, I've 4 trackers on plant machinery, found the system easy to install and user friendly. used the geo fence feature a few times very handy to know when a machine leaves site and where it is at all times.
we install the trackers for peace of mind for theft but found the system useful in other ways, getting a accurate address for collecting a machine without bothering the customer is a brilliant feature
not the cheapest tracking system but we'll worth the extra for the service
24 November 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Have a wonderful day!
Kind regards
ABAX UK
Poor stuff and thefts they increase…
Poor stuff and thefts they increase price every month without saying anything and after 1 year i want to cancel the contract and because i dont give notice with 3 months before they extend for 1 more year and force me to pay ....
20 November 2022
Unprompted review
Very helpful due to my circumstances…
Very helpful due to my circumstances they helped me by cancelling my subscription fantastic service
17 November 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
Great Service
The online portal is easy to use to track our vehicles, and the location is very accurate. Our account manager, Vicki, is always so helpful; I'm never made to feel like I have a "silly question". The ordering process is easy and guidance is provided every step of the way. 100% recommend
14 November 2022
Unprompted review
Reply from ABAX UK
Hello
Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.
Have a wonderful day!
Kind regards
ABAX UK
How hard can it be to leave and close an account???
All good until you no longer need their services, then they appear to have no idea what they are doing. The accounts team are both unhelpful and rude.
Amazed how they can confirm everything is closed down, finally after months of trying, and the account is closed with nothing to pay, but then spring another charge 3 months later for non-returned kit that they had never previously requested or made us aware needed returning.
1 November 2022
Unprompted review
Reply from ABAX UK
Hello,
Thank you for your feedback.
I’m sorry to hear about your experience and that we did not meet the level of service we strive for.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.
Kind regards
ABAX UK
Great team, i have a great rapport with Jack at…
i have a great rapport with Jack at Abax, always helpful no matter the question.
the trackers are used daily for our fleet of vehicles and plant
13 October 2022
Unprompted review
Reply from ABAX UK
Hi Dave,
Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)
Kind regards,
ABAX UK
Great customer service and very helpful.
13 October 2022
Unprompted review
Reply from ABAX UK
Thank you so much for your feedback!
Great company
Great company, Been using ABAX for a while and they are very helpful and a great product.
13 October 2022
Unprompted review
Reply from ABAX UK
Thank you so much for your feedback Daniel!
I got my car back!
Earlier in this week my car was stolen, however, we had installed a ABAX tracker on the vehicle upon purchasing it.
As soon as I contacted the team, they were able to track the vehicle and provided us with it’s exact location.
Jack Fowler was especially helpful, as he went out of his way to give me live updates.
I was able to locate the car and bring it back.
Despite this being an extremely scary and stressful situation, I am soo grateful for the team at ABAX for their support.
I would definitely recommend using this service if you own a vehicle.
11 October 2022
Unprompted review
Reply from ABAX UK
Thank you so much for your feedback Michael! We are very happy we were able to help on this occasion and recover your vehicle. Please don't hesitate to get in touch if you need anything else.
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