Abbey Windows Reviews 151

We've used Abbey Windows multiple times now to upgrade the doors and windows in our house. They have a great range of products and everyone who we've talked to from sales to finance is lovely and approachable. One of the things I appreciate most is that their sales team have never tried a hard sell. Would highly recommend!

Very efficient, polite and informative. all work completed to a high (ans very clean) standard.

Excellent replacement door. Great quality and expertly fitted by Rob. He’s a very neat worker and left no mess. Very pleased with Abbey from start to finish and have no hesitation in recommending them.

Great after sales service - to adjust a window that was sticking.
The problem was quickly resolved by an experienced service engineer.
I found the service team to be responsive, helpful, good communications and the engineer very polite, helpful and efficient. I wouldn’t hesitate to use them again. They installed a conservatory and replacement windows a year ago and I’m delighted with the result and the after sales service.

What made my experience very good they kept me in touch was happening and on the morning of the renewal a gentleman come round was called Ron came in and replaced the door and magic. Very good job. I’m very impressed.

Excellent service patio door's delivered and fitted on time, product fantastic, installer's Excellent nothing a problem would highly recommend Abbey

Recently had a new front door installed with Abbey. The team were lovely from initial visit, showing us product options and visiting the showroom to pick colours. The installation was quick and easy, our installer T was friendly and professional. Cleaned up everything after and had great attention to detail.

After Everest went into administration just days before our installation was due, we were understandably hesitant and suspicious of every window company. Luckily, we found Abbey Windows. We're very happy with the quality of the windows and doors (7 in total), and Peter did an excellent job with the installation. The admin team was also quick and helpful throughout. The insurance-backed guarantee provides peace of mind. A five-star experience at every stage.

The work done by Abbey Windows was very professional and the materials are high quality. I am very pleased with the outcome and would recommend them strongly as a professional company that does high quality work.

The chaps came on time and did the whole job in one day without a break. Very professional and polite workers. All done very well - very happy

Good communication from Abbey Windows from initial enquiry to after installation. Clear costs of work required. Fitter was friendly, efficient and tidy. Excellent all round experience.

Professional and friendly fitters, George and Alfie. Worked really hard to get the job done in a timely manner. Cleaned up after themselves. Very pleased!

Quality installation and overall experience for front and back door

Professional team both the fitters and the office staff. Friendly and efficient. Thank you.

Excellent service from start to finish. Friendly fitters and great after care

Rob, was very quick clean tidy and did a good job. Checked on our exact requirements for door furniture placement. Friendly service, polite and efficient. Would highly recommend, very pleased with the whole service.

Excellent service and superb communication and fitting from Rob. Highly recommend

Update; changed to a 3 rating after a senior person within the company got involved. They did agree their standards had fallen below what customers expect from them. They have refunded my money, and promised to do the panel as soon as part becomes available. Sad that it takes posting bad reviews to get some action.
I could give zero I would! Original windows n doors installed long time ago. Needed a new lower door panel for back door. Contacted company who send an engineer with a panel.. immediately obvious to me when old panel removed, new panel was too thick. He went ahead and hammered to try to make it fit. Failed! Left with a promise of contact the next morning. In the evening I found door
no longer locked . I waited for my promised call, 3 days and several emails later I still had no call! I called locksmiths myself to enable me to secure my home! Until I posted poor review no refund was offered! Still waiting! Any chance they pay the locksmith? Don’t bother with them

The process from the initial quotation to fitting the windows was seamless.
The actual fitting, by Rob Meikle, was quick, efficient and pain-free.
Thank-you very much