We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... See more
Location
Switch location5 The Stanway Centre, Peartree Road, CO3 0JX Colchester, Essex, GB
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See what reviewers are saying
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... See more
Company replied
Prompt service from really pleasant professional staff both in store and delivery service. Price and change of products were really good also, Helping with ensuring VAT deducted from products was a... See more
Company replied
The attitude of one staff member wasn't very helpful he said " that's above my pay grade." All he had to do was check my name on an item, how hard was that. They seem to have lots of staff, some are... See more
Company details
- #37 of 71 best companies in Mobility equipment supplier
- #21 of 36 best companies in Disability equipment supplier
- #15 of 27 best companies in Hospital equipment and supplies store
- #9 of 13 best companies in Wheelchair Shop
About Ableworld - Colchester
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, United Kingdom
- 01206 561335
4.7
Excellent
79 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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JOLLY scooter purchase
Adam was brilliant. He made my father feel at ease and was very knowledgeable. The buying process was very easy. I would 100% recommend Ableworld.
29 September 2026
We were attended to by William and he…
We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the scooter that suited my needs. He demonstrated the extras that I might need, insurance, safety lock etc. and was helpful in a pleasant manner.
29 September 2026
Excellent service
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ableworld colchester is always amazing, very helpful without trying to push you to a more expensive item. I wouldn't hesitate to recommend this shop
29 September 2026
Reply from Ableworld - Colchester
Hi Susan, thank you for your wonderful 5-star review! We're delighted to hear that you received such helpful and friendly service from our Colchester team.
It's wonderful to know that you were given the time to try different wheelchair options and find the one that was right for you and your husband, without feeling pressured. We really appreciate your kind recommendation and look forward to welcoming you back into Ableworld Colchester in the future.
If you ever need any further assistance, please don't hesitate to ask - we're always here to help.
Kind regards,
Ableworld
The staff were helpful
The staff were friendly and knowledgeable nothing was too much trouble
28 September 2026
Reply from Ableworld - Colchester
HI Mr and Mrs Murphy, thank you for your wonderful review! We're so pleased to hear you found our team friendly and knowledgeable, and that nothing was too much trouble during your visit.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Absolute customer service 👏👏👏
The knowledge and assistance from staff , not pushy in any way and able to guide me very well as to what I needed and also advise other products available without any pressure . Such an easy store to navigate , depending on mobility , equipment available for ease of browsing whether that be a wheelchair , walking aid or just a friendly knowledgeable ear , never used the store before but will be my first port of call should I need something else 👏👏👏
26 September 2026
Reply from Ableworld - Colchester
Hi Gill, thank you for your wonderful 5-star review! We’re delighted to hear you felt well guided by the team at our Colchester store and appreciated the friendly, knowledgeable support without any pressure. It’s great to know the store layout and accessibility made your visit easier too.
We really appreciate your kind words and are so pleased to hear we’ll be your first port of call in the future.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Prompt service from really pleasant…
Prompt service from really pleasant professional staff both in store and delivery service.
Price and change of products were really good also,
Helping with ensuring VAT deducted from products was a real bonus.
25 September 2026
Reply from Ableworld - Colchester
Hi Ernie, thank you for your wonderful review! We're delighted to hear you received prompt service from our pleasant and professional team, both in store and during delivery. It’s great to know you were happy with the pricing and product exchange, and that our team could assist with ensuring VAT was deducted—making things that bit easier for you.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
One staff member's attitude was very unhelpful!
The attitude of one staff member wasn't very helpful he said " that's above my pay grade."
All he had to do was check my name on an item, how hard was that. They seem to have lots of staff, some are very busy while others don't seem to be doing very much. Maybe this guy was an apprentice? It was a bad look for the company, this guy definitely needs customer service training. Company and rest of staff were very good.
24 September 2026
Reply from Ableworld - Colchester
Hi Christine, thank you for your lovely review! We're delighted to hear you found our Colchester team pleasant and helpful. We appreciate your kind feedback, and if you ever need any assistance in the future, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Hopefully this addition will help my wife …
Unfortunately with my wife been diagnosed for Alzheimer's we needed and hopefully need to get her up stairs and Ambleworld who are local to us came to our rescue and fitted a stairlift for us. Fitted in a few hours and explained all controls etc.very professionally
18 September 2026
Reply from Ableworld - Colchester
Hi Mr Robinson, thank you for your wonderful review! We’re pleased to hear that our team was able to help with your stairlift and that the installation was completed efficiently, with the controls explained clearly and professionally. We’re glad we could provide support when you needed it. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Very prompt service.
Very prompt service.
All repaired with no fuss by Gerald.
Fabulous service
17 September 2026
Reply from Ableworld - Colchester
Hello Tracy, thank you for your lovely feedback. We're pleased to hear that Gerald provided prompt and fuss-free repair service. Your kind words about our service mean a great deal to us.
If there's anything else we can assist you with, please don't hesitate to get in touch.
Best wishes,
Ableworld
Scooter collection
Both visits different staff member very helpful took time to explain scooter very pleasant experience
14 September 2026
Reply from Ableworld - Colchester
Hi Denise, thank you for your lovely feedback. We're glad to hear that both visits with our staff were helpful and that you had a pleasant experience. Your kind words mean a lot to us!
Kind regards,
Ableworld
Melissa and the other staff were…
Melissa and the other staff were fantastic! Throughly explained everything to my parents, Melissa was very patient and attentive from walking through the door to loading the scooter into the car it was a very positive experience!
Highly recommended!!
14 September 2026
Reply from Ableworld - Colchester
Hello Tanya, thank you for your wonderful review. We're delighted to hear that Melissa and the team provided such a positive and attentive service, making your parents’ experience so smooth. Your high recommendation means a lot to us. We truly appreciate your kind words!
Kind regards,
Ableworld
Reply from Ableworld - Colchester
Hello Andrew, thank you for your lovely feedback. We're glad to hear that our staff member was friendly and very helpful. Your kind words are greatly appreciated!
Kind regards,
Ableworld
Reply from Ableworld - Colchester
Hello Mr Terry, thank you for your kind words. We're delighted to hear that you had an excellent experience with our staff and manager. Your feedback is greatly appreciated!
Kind regards,
Ableworld
Delivered within a few days
Delivered within a few days. Very helpful delivery man who set it all up quickly. Thoroughly recommend this company.
14 September 2026
Reply from Ableworld - Colchester
Hi Julie, thank you for your wonderful review. We're pleased to hear that your delivery was swift and that our helpful delivery person was able to set everything up for you efficiently. Your thorough recommendation means a lot to us.
Kind regards,
Ableworld
Reply from Ableworld - Colchester
Hi Heather, thank you for your wonderful 5 star review! We're so pleased to hear that you were happy with the service, our prices and the reliability of our products. We really appreciate your feedback and support. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
very nice visit
very nice visit. had lovely service. bought a nice wheelchair.
great experience
3 September 2026
Reply from Ableworld - Colchester
Hi Kathy, thank you for your lovely review! We're delighted to hear you had such a nice visit and received great service from our team. It's fantastic to know you're happy with your new wheelchair and had such a positive experience. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
From making the purchase of my chair…
From making the purchase of my chair instore. I was given updated information on a delivery date and time
I experienced very good customer service from the shop staff through to the delivery drivers
2 September 2026
Reply from Ableworld - Colchester
Hi Peter, thank you for your 5 star review! We're delighted to hear that you had such a positive experience, from purchasing your chair in store through to the delivery. It's great to know that our shop staff and delivery drivers provided such great customer service. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Colchester
Hello David, thank you for your kind words. We’re delighted to hear you’re happy with our service. Your appreciation means a lot to us.
If you need anything else, please don’t hesitate to get in touch.
Kind regards,
Ableworld
Absolutely recommend!
Honestly, the staff couldn’t have been more helpful and knowledgeable!
They demo’d the scooter which was perfect for what we needed it for (Jimmy’s Farm).
They helped us get the scooter into the car and offered to help get it out.
The process was so simple and the refund of the damage deposit was quick and easy.
Will 100% use you again!
Thank you very much!
17 August 2026
Reply from Ableworld - Colchester
Hi Danielle, thank you for your lovely review! We're delighted to hear that our team could make the whole process simple and stress-free, from demonstrating the scooter to helping you get it safely into the car. We appreciate your feedback and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
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