My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... See more
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42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB
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My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... See more
Company replied
Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.
Company replied
Very good service, all my questions were answered and didnt feel pressured into buying. Will definitely be visiting again.
Company replied
Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional. Outstanding customer service. Thank you.
Company replied
Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, United Kingdom
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All of the staff at Ableworld are excellent. They are very knowledgeable, patient and kind. They have advised on wheelchair and recliner chair purchase and both have been the right choice. If there is a problem or query the staff do all they can to help sort it. I would highly recommend Ableworld.

Reply from Ableworld - Southampton
Dean who works at the Southampton branch and All the workers at able world are very kind and welcoming and very helpful and I was help my a man called dean thanks 100% recommend using ableworld

Reply from Ableworld - Southampton
Our electric buggy broke down on Wednesday we had just got it out of the van and it didn't work, managed to push it back in and drove straight to Ableworld in Woolston Southampton, they are very busy and couldn't check it over for a couple of days but we got a phone call the same day to say that something needed welding in the column and was ready to go, many thanks to all the gals and guys they are all so helpful, nothing is too much trouble and to Dean for loading us up.

Reply from Ableworld - Southampton
Getting spare parts (just small items) was made simple with the help of Meggan & James excellent service

Reply from Ableworld - Southampton
I had bought a mobility scooter some years ago for my mother.
Recently the bolt that holds the right hand handle in a firm upright position had got lost. I went into the shop to see if I could buy a replacement. They took the scooter round the back, found a spare bolt which they fitted and charged me nothing. That is what I call good service!

Reply from Ableworld - Southampton
Amazing customer service, very friendly and knowledgeable staff who went above and beyond to help

Reply from Ableworld - Southampton
Having researched the Marketplace and received conflicting advice / quotes from several U.K Suppliers for the installation of a Straight Stairlift for my Wife. We chose the well acclaimed local ABLEWORLD and entrusted our needs to them.
Jeff and Steve dealt with ALL aspects of the feasibility study, subsequent realistic quote and the eventual installation to our complete satisfaction. We cannot speak highly enough of the skills / work ethic, and sense of humour displayed by Engineer Steve Bloodworth when tackling the unforeseen 'on -site' difficulties of an unusually protracted installation.
If this is the typical 'trade mark' of ABLEWORLD, service we know we have chosen wisely and would highly recommend to anyone in need of such expertise. A'GOLD STAR' for ALL!

Reply from Ableworld - Southampton
Jeff and his young lady assistant were most helpful in helping us choose a walker for my wife, and adding accessories to enable her to be able to store her walking stick. They could not have done any more to ensure our complete satisfaction. All in all, it was a most pleasurable shopping experience.

Reply from Ableworld - Southampton
Always really helpful to me. Not my mobility dealer. Really gone above and beyond yesterday. My charger has packed up yesterday and my dealership is now based in Bournemouth. They have kindly let me borrow a charger to see me over the Easter weekend. Always recommend them to anyone who doesn’t require a specialist wheelchair / seating system.. Thank you again

Reply from Ableworld - Southampton
We visited the Woolston branch at the weekend as we required a spare part for husbands rollator. We were served by Meg who put herself out to assist us (with the help of the shop CAT). Very pleasant and helpful. Will be back. Thank you

Reply from Ableworld - Southampton
I've been shopping with Ableworld in Southampton for a couple of years now and all the staff are always happy to go the extra mile for me. would highly recommend

Reply from Ableworld - Southampton
The service was excellent. The young man who came to my home with wheelchairs for me to try, was kind
and clear giving all information I needed. To be able to
view before buying was very helpful and when my choice was made I was able to keep the chair I wanted
and make purchase over the phone. I have used this company before and have always been impressed with
their standards.

Reply from Ableworld - Southampton
I cannot find enough complimentary words to describe the service that our friends received today at this truly wonderful shop. They were visiting us from the Isle of Wight and for no apparent reason the electric wheelchair stopped working. It is only about 6 months old and has only been used a dozen or so times. We went into the shop in Woolston to see if any one could help. Right away there were staff trying to sort it out and to our delight they got the wheelchair working in no time. Straight away the gentleman knew what the problem was and corrected it immediately, much to the delight of our friend. The staff were all extremely helpful with the top level of customer service and a superb attitude of nothing was too much trouble. We have nothing but praise for Ableworld, Woolston and all of the staff. Thanks a million to you all. We would not hesitate to recommend this shop and will definitely visit again .

Reply from Ableworld - Southampton
Meggan at Ableworld was absolutely fantastic. I needed to get a mobility scooter for my father and didn't have a clue where to start. Meggan explained and took care of everything and a week later my dad had his new wheels. Thank you Meggan.

Reply from Ableworld - Southampton
I came to your store in Woolston this morning to buy new batteries for my style plus scooter your staff overall were very helpful, and Megan went above and beyond this young lady was so helpful it made everything so much easier I would like to take this opportunity to say thank you so much what an asset she is to your company

Reply from Ableworld - Southampton
My wife and I, accompanied by my daughter who is a carer and asked all the important questions, visited the shop to try out a selection of wheelchairs, and Dean was most helpful and patient as my wife tried the various models for comfort. With one or two small adjustments to her preferred chair we were able to buy there and then, with some other items, making the whole experience a pleasure. Thank you!

Reply from Ableworld - Southampton
Took my dads rollator in as the wheel had come off. Dean was incredibly helpful and had it fixed within minutes. Really first class service...thanks so much.

Reply from Ableworld - Southampton
Meggan was exceptionally helpful. Showed me the type of walker I was looking for and very kindly constructed the new walker I chose.

Reply from Ableworld - Southampton
I needed a mobility scooter so returned to Ableword. I had previously bought a wheelchair there. I was helped by Dean who was extremely helpful, empathetic and knowledgeable. His manner made me feel relaxed and welcoming with no pushy sales patter. If I require any further equipment this will be my first place to return to. I purchased my scooter on the Saturday afternoon, it was delivered Monday morning to one very happy customer.

Reply from Ableworld - Southampton
Mark and Dean at the Southampton/woolston branch were excellent with my enquiry today. Dealt with my enquiry quick and efficiently. Highly recommended.

Reply from Ableworld - Southampton
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