My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... See more
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42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB
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My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... See more
Company replied
Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.
Company replied
Very good service, all my questions were answered and didnt feel pressured into buying. Will definitely be visiting again.
Company replied
Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional. Outstanding customer service. Thank you.
Company replied
Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, United Kingdom
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Visited Ableworld as needed a riser chair for my father. Very helpful advice from the store. Purchased the petite riser on the shop floor and Jeff delivered the chair for us as my father was in desperate need of it that day. He really could not have managed without it. “ it’s changed my
Life “. The chair back didn’t quite click into place, so a new one arrived 3 days later. All done, all sorted and a happy father. Ableworld Southampton have gone above and beyond to help and we are very grateful thankyou.

Reply from Ableworld - Southampton
I visited Ableworld Southampton to look at wheelchairs.
Nothing was too much trouble and Dean was very helpful in suggesting the varius types which would suit my needs. I was able to try a number of models and would recommend this store to anyone wanting help and advice. I am very pleased with my purchase.

Reply from Ableworld - Southampton
The shop assistant Dean was helpful and knowledgeable and answered all of my questions. Excellent service.

Reply from Ableworld - Southampton
I went into Ableworld for help with a powered chair Dean helped me so much and gave me amazing advice showed me some powered chair how it works tried it was good nothing was to much for him answered all my questions it was a great visit would recommend the shop in woolston if your not sure thank you Dean for all your help.

Reply from Ableworld - Southampton
I thought maybe we got lucky with the staff member we met on our first visit here but I was wrong. Every person we have dealt with at this store have just been beyond kind, helpful and just gone the extra mile. I have nothing but praise for this company and its staff in the Southampton store. Our second visit and we had Amy help us and she went above and beyond for my grandad. We cannot thank you enough for your help and kindness. My grandad now has a mobility scooter that he loves thanks to you guys. Thank you so so much. I will continue to sing all your praises and recommend this store to everyone in need!

Reply from Ableworld - Southampton
Popped into the shop on a Sunday afternoon, in the hope that someone could fix dad’s mobility walker brakes. Dean greeted us with a warm smile, knew exactly what was wrong and fixed the brakes within minutes! Every time I’ve been into the shop the staff have been really friendly and helpful. It’s great for me that they’re open on Sundays and have disabled parking right outside the shop!

Reply from Ableworld - Southampton
Welcoming, knowledgeable and supportive staff. Dean assisted me with a wheelchair for my elderly mother. A good experience and would definitely use this local business again.

Reply from Ableworld - Southampton
Went to Ableworld in Woolston Southampton today to purchase a wheelchair. The staff in this store are always very friendly, happy to help and very knowledgable. Dean was very helpful and I left the store very happy with my purchase, I would highly recommend this store. Thank you!

Reply from Ableworld - Southampton
We visited the southampton store today with mum to look at mobility scooters and was helped by Dean who was very helpful and informative he gave us a demonstration then let mum try it out after explaining what everything was for mum felt really comfortable and decided to purchase the scooter we asked what accessories we could look at and again Dean was very helpful not pushy just explained anything we looked at over all experience was excellent thank you Dean

Reply from Ableworld - Southampton
We arrived thinking we needed to buy something expensive. They took a lot of time to understand our actual problem, and in the end found a way to help without us buying anything. They easily could have sold us something we wouldn’t need. They are very trustworthy and I highly recommend them, especially if you’re not sure exactly what you need.

Reply from Ableworld - Southampton
Excellent, helpful service. I took my mobility scooter in for a battery replacement and service. As aways, the team were informative, knowledgeable and helpful. I wouldn't go anywhere else.

Reply from Ableworld - Southampton
A very pleasant experience Peter the young man who served me was extremely helpful and certainly is very knowledgeable

Reply from Ableworld - Southampton
Wonderful staff. I was helped by Jackie today. Very helpful and made me feel welcome when I felt a bit out of place. Went in for a repair to a Rollator. She was great! I would definitely recommend this place to any one

Reply from Ableworld - Southampton
I went into the Store this morning with the foot of my mother's wheelchair missing a screw which held the strap in place on the pedal.
It had been annoying her no end and my sister and I kept telling her we would get it fixed. Finally today, I went into the shop and was served by both Mark and Dean who were really helpful. A screw was found and the pedal was repaired in about 5 minutes!
Thank you so much for your help which has made me No 1 daughter - at least for one day!
Jackie Hillhouse

Reply from Ableworld - Southampton

Reply from Ableworld - Southampton
Always find the staff in Ableworld Southampton very accommodating today. I took my father‘s three wheeler walker in for a repair. Mark fixed it for us while we waited great service. Highly recommend Able world Southampton

Reply from Ableworld - Southampton
I have severe arthritis in both hips and am overweight; hence, I am a wheelchair user. I have been a customer of Ableworld Southampton for nearly 10 years and they have always given excellent service. My two large purchases from them have been a manual wheelchair, which is their own brand and a Vision Rascal Mobility Scooter. Both of these are excellent pieces of engineering (I am a retired engineer) and suit my needs very well. Both these major purchases were matched to my needs by honest and well-trained salesmanship.
Recently, I have had two reasons to call unexpectedly on the services of Ableworld Southampton. The first instance was when unbeknownst to me, my scooter had failed to charge overnight. I consequently got stranded with little power about 2 miles from my home. Instead of calling my insurer's recovery service, I phoned Ableworld Southampton to see if they could help. They did most effectively! James, one of their Engineers, came to my rescue. He turned up in the van within the hour and waited until my wife got there to collect me before taking the mobility scooter back to their workshop for repair. The second time was very minor but dealt with equally professionally. I had found a screw that had obviously dropped from the underside of the mobility scooter's seat. Neither I nor my wife are able to lift the seat due to health issues. However, James again came to my rescue by calling in at my home, lifting the seat and replacing the screw. He went the extra mile by securing it with Loctite and replacing another adjusting screw that I had not noticed had gone missing.
I could not recommend the services of Ableworld Southampton more highly!

Reply from Ableworld - Southampton
My wife and I were taking a cruise from Southampton. When we arrived at the port my wife's scooter stopped working. She had to leave the scooter at the port and with the help of staff we obtained a wheelchair and got her onto the ship. While we were away I managed to contact Ableworld, Southampton and spoke to Dean. He was very helpful and agreed to collect the scooter from the port, fix it and return it to the port for our return. We collected the scooter on our return and arrived home safefully. A very big thank you for Ableworld and Dean in particular for excellent customer service.

Reply from Ableworld - Southampton
My wife bought a mobile scooter from the Southampton shop. Dean talked her through the different scooters and she tried three before choosing buying the Jolly scooter. Dean was very patient and professional. Thank you.

Reply from Ableworld - Southampton
I needed a new walker that was light and easy to put in my car. Dean was very helpful showing me a wide range of suitable walkers. He explained how each one worked and even contacted other dealers to see if they had more suitable walkers. The service was friendly and excellent.

Reply from Ableworld - Southampton
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