Julie & Peter were amazing. I took my mum there to get a stroller. We looked at multiple strollers and because mum has two steps up to her house they constructed a makeshift step for her to maneuver o... See more
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My wife and I called at Ableworld Wigan recently and were greeted by Peter and Julie. We only popped in to buy a walking stick but the attention we received from both was quite exemplary. You could ne... See more
Company replied
My brother recently bought a mobility scooter from the Wigan store. The staff were extremely helpful and gave him genuine advice without trying to push any of their products. I would recommend them to... See more
Company replied
Wigan staff Peter and Julie today was so invested in getting it right for my brother to suit his disability and to get the best out of a bed. The service from start to finish was absolutely first cl... See more
Company replied
Company details
- #59 of 70 best companies in Mobility equipment supplier
- #26 of 28 best companies in Hospital equipment and supplies store
- #13 of 14 best companies in Wheelchair Shop
About Ableworld - Wigan
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Contact info
17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom
- 01942 233200
4.8
Excellent
91 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend Ableworld Wigan
Recommend Ableworld Wigan. Peter was very helpful. 5 stars!
9 May 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Alison, thank you for your kind words and 5-star review! We're glad to hear that Peter was helpful and that you had a good experience with Ableworld Wigan. We appreciate your recommendation and hope to see you again soon!
Kind Regards,
Ableworld
Simply the best.
My wife and I called at Ableworld Wigan recently and were greeted by Peter and Julie. We only popped in to buy a walking stick but the attention we received from both was quite exemplary. You could never meet a more friendly, courteous and knowledgeable couple. Many, many, thanks to both.
5 May 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Johanna, thank you very much for your kind words. We’re delighted to hear that Peter and Julie looked after you so well. Your feedback means a lot to us. If you ever need anything else, please feel free to visit us again. Many thanks!
Kind Regards,
Ableworld
Julie & Peter were amazing!
Julie & Peter were amazing. I took my mum there to get a stroller. We looked at multiple strollers and because mum has two steps up to her house they constructed a makeshift step for her to maneuver over. This allowed us to establish any possible issues she may have. We tried several and although not the cheapest, we brought one after being at the store for 2 hours. Julie & Peter provided constructive reasoning as to which stroller would suit mum best and now she has a new lease of life, feeling stable whilst walking, and managing to get the stroller in and out of the house. Just wanted to say a big thank you to both of Peter & Julie for being understanding and patient. Could not recommend them enough.
2 May 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Pam, thank you so much for your lovely message. We’re very happy to hear that Julie and Peter could help you and your mum. It’s great to know she feels more stable and confident with her new stroller. We really appreciate your kind words and your recommendation. If you need any more help in the future, please don’t hesitate to get in touch.
Kind Regards,
Ableworld
My brother recently bought a mobility…
My brother recently bought a mobility scooter from the Wigan store. The staff were extremely helpful and gave him genuine advice without trying to push any of their products. I would recommend them to anyone.
29 April 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Janet, thank you very for your kind words. We're delighted to hear that your brother had a positive experience at our Wigan store and that our staff were able to assist him genuinely and without any pressure. We truly appreciate your recommendation and look forward to helping you or your family again in the future.
Kind regards,
Ableworld
Visited the Wigan store and Peter &…
Visited the Wigan store and Peter & Julie were amazing and very friendly and helpful I will definitely be calling in again and will be recommending the shop to people who need it. VERY VERY PLEASED.
23 April 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Kelly, thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience at our Wigan store and that Peter and Julie made your visit so welcoming and helpful. It means a lot to us that you’d recommend us to others. We look forward to seeing you again soon.
Take Care,
Ableworld
Good service at Wigan store by Peter…
Good service at Wigan store by Peter and Julie. Very happy indeed. Printed off information I needed for a cruise and gave info on other products I enquired about. Thanks
14 April 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Stephen, thank you so much for your kind review! We’re delighted to hear that you had such a positive experience at our Wigan store. Peter and Julie will be especially pleased to know their help made a difference, from printing the information for your cruise to guiding you through other products.
We truly appreciate you taking the time to share your feedback and hope you have a wonderful trip!
Take Care,
Ableworld
Very friendly and explained everything…
Very friendly and explained everything professionally. I bought an Drive electric folding scooter. Everything was explained. Very welcoming friendly manager. I never felt pressured into buying it. Would recommend to go and see them for what you need.
16 April 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Edna, thank you so much for your kind words! We're really glad to hear you had a positive experience and felt comfortable throughout your visit. It’s great to know everything was clearly explained and that you found the right scooter to suit your needs. We truly appreciate your recommendation and look forward to helping you again in the future!
Take Care,
Ableworld
Able world wigan
Wigan staff Peter and Julie today was so invested in getting it right for my brother to suit his disability and to get the best out of a bed. The service from start to finish was absolutely first class.
It was a unique service that has been missing in today's experience shopping. Great knowledge and happiness, fun and care. Thank you to you both, all needs sorted and in a perfect time . Couldn’t do enough. Great experience x
9 April 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Pauline, thank you so much for your wonderful review. We’re absolutely delighted to hear that Peter and Julie provided such attentive, knowledgeable, and caring service while helping your brother find the right solution. It means a great deal to us that you felt supported every step of the way and that the experience stood out as something special.
We’ll be sure to pass on your kind words to them, they’ll be thrilled to know they made such a positive difference. We’re so pleased everything was sorted to your satisfaction and in good time.
Take care,
Ableworld
Peter and Julie
I was served by peter and Julie i was amazed with their service and knowledge of their products and was able to have a great laugh with them
1 April 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Fred, thank you so much for your kind review! We’re delighted to hear that Peter and Julie provided such excellent service and that you enjoyed your visit with us. We’ll be sure to pass along your lovely feedback to them.
Take Care,
Ableworld
Sorry my review is late
Sorry my review is late , I bought a recliner leather chair in Feb , I can’t fault the chair I love it so much thf only thing is I feel the arms are a bit low and the remote needs somewhere u can hang it on , another great sale by Peter and Julie they are amazing , I’ve not given them 5 stars this time cause of the delivery service , the 2 men what came never showed me how to use it or let me try it out they were more bothered about wanting to go for their lunch , they just didn’t seem interested one bit in what they were doing
11 February 2026
Unprompted review
Reply from Ableworld - Wigan
Thank you for taking the time to share your review, we truly value your feedback.
We’re delighted to hear how much you’re enjoying your recliner chair, and that Peter and Julie delivered another excellent experience in store. We’ll be sure to pass on your kind words to them.
We also appreciate your comments about the chair’s design, particularly regarding the arm height and remote control storage. Feedback like this is incredibly valuable and will be shared with our team. Many of our chairs include a side pocket or a loop under the arm to help keep the remote secure, and your input helps us continue to improve.
That said, we’re very sorry to hear about your delivery experience. This is not the standard of service we aim to provide, and we completely understand how disappointing it must have been not to receive a proper demonstration or support on the day. Your feedback will be passed on to our delivery team so we can address and improve this moving forward.
If you would still like any guidance on using your chair, please don’t hesitate to get in touch, we’d be more than happy to help. You can email us at support@ableworld.co.uk
Thank you again for your honest feedback.
Take care,
Ableworld
Julie and Peter are stars.
We've been trying to get a recliner armchair that would fulfil my needs for a while and actually bought a Lazyboy suite that was supposed to be chiropractor recommended but was eventually just making things worse. We went into Ableworld in Wigan hoping they could help and they were marvellous, within minutes Julie had found the perfect match for my back support. All the differing positions of what I needed moved independently supporting me in all the right areas, the colour we wanted wasn't in stock and they said it would take 2 weeks to be delivered. 1 week later they rang to say it was ready. the chair was delivered yesterday and it is magnificent. Fits me like a glove.
Julie and Peter couldn't have done more for us. While Julie was showing me different chairs and discovering what I really needed, Peter was busy phoning people to get the chair on order and get one on the way as soon as possible. They really helped to make us feel welcome and showed how the main point of focus was to fulfil our needs.
18 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Paul, thank you for sharing such a wonderful review of your experience with us. We’re delighted to hear that, after some frustration trying to find the right recliner, our team in Wigan were able to help you find the perfect chair to meet your needs.
It’s fantastic to know that Julie took the time to understand exactly what support you required and guided you to a chair that provides the comfort and positioning you were looking for. We’re equally pleased that Peter could assist in getting everything arranged quickly, and that your chair arrived even sooner than expected.
Hearing that the chair is such a great fit and already making a positive difference is exactly what we aim for. Providing the right solution and ensuring our customers feel welcomed and supported throughout the process is incredibly important to us.
We’ll be sure to pass your kind words on to Julie and Peter, they’ll be thrilled to hear your feedback.
Take Care,
Ableworld
We were attended to by Peter and Julie…
We were attended to by Peter and Julie and they couldn’t do enough for us. Very friendly and courteous and very chatty. Made us feel welcome. Would certainly recommend them to people and would go back there again. Thank you to them both. X
27 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Christine, thank you so much for your kind review. We’re delighted to hear that Peter and Julie made you feel so welcome and provided such friendly and attentive service during your visit.
Creating a warm and supportive environment for our customers is something we take great pride in, so it’s wonderful to know this came across in your experience.
We truly appreciate your recommendation and look forward to welcoming you back in the future.
Take Care,
Ableworld
Fabulous Sevice from Wigan branch
Absolutely outstanding service from Peter and Julie at the Wigan branch. Really helpful and efficient when purchasing a wheelchair, which we are very pleased with. Would definitely recommend, thank you
24 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Suzanne, thank you so much for your kind words! We’re delighted to hear that you had such a positive experience at our Wigan branch. Peter and Julie will be thrilled to know their helpful and efficient service made a difference while choosing your wheelchair.
We truly appreciate your recommendation. We look forward to assisting you again in the future.
Take Care,
Ableworld
Great knowledgeable service
Went into the wigan store looking for a wheeled walker as I'm quite unstable when walking outdoors. Julie helped me choose the right one and demonstrated how to use it. She then showed me a cushion for my recliner chair which is so comfortable and taken away the pain in my lower back when I sit. Peter and Julie where very friendly and engaging and we had a lovely chat and shared stories. I am so pleased with my purchases and the service. No hard selling or pressure to buy other things. Very knowledgeable too.Julie even put the walker into my car for me. I will be back if I need anything and recommend anyone to go there should they need help with mobility aids.
24 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi sue, thank you so much for your kind review. We’re delighted to hear that Julie was able to help you find the right wheeled walker and that her demonstration made you feel more confident using it.
We’ll be sure to pass on your lovely comments to both Julie and Peter. Your feedback truly means a lot and we look forward to welcoming you back should you need anything in the future.
Take Care,
Ableworld
Amazing service!!!!
A huge thank you to Julie and Peter at Ableworld Wigan. Julie was very welcoming the moment my daughter and I stepped into the shop and both of them were brilliant helping me out with a set of crutches I was after.
Amazing customer service - I can absolutely recommend them and will definitely use them in the future if we need other mobility aids
17 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi, thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that Julie and Peter provided such a warm welcome and were able to assist you in finding the right crutches. Delivering helpful and friendly service is something we take great pride in, so it’s wonderful to know they made your visit a positive one.
We truly appreciate your recommendation and look forward to supporting you again in the future should you need any further mobility aids.
Take Care,
Ableworld
Walker
We visited Ableworld to buy a walker for my Mum. Peter & Julie could not have been more helpful. They showed us several models, demonstrated all the features and made suggestions for the best ones. From their advice she was able to try several types before choosing the most appropriate one.
Great service.
12 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Siân, Thank you so much for your kind feedback. We're really pleased to hear that Peter and Julie were able to help you and your Mum find the right walker and demonstrate the different options available. It's great to know their advice made the process easier and helped your Mum choose the most suitable model. We truly appreciate you taking the time to share your experience.
Take care,
Ableworld
The staff Peter and Julie make you feel…
The staff Peter and Julie make you feel so welcome and help with choosing the right thing you are looking for and I bought a new scooter , they explained exactly how it worked the safety of it and how take it apart and put it back together ❤️
8 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Robert, thank you so much for your kind review! We're really pleased to hear that Peter and Julie made you feel welcome and were able to help you find the right scooter. It's great to know they could explain everything clearly, from how it works to the safety features and how to take it apart and put it back together. We hope you're enjoying your new scooter.
Take Care,
Ableworld
Friendly & welcoming
Very helpful staff, explained all that i needed to know.
Served by Peter & Julie..
3 March 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Gillian, thank you for your kind words. We’re delighted to hear that you found our team very helpful and that everything was explained clearly. Peter and Julie will be especially pleased to know they made such a positive impression. We look forward to welcoming you again soon.
Kind Regards,
Ableworld
Thank you
What can I say, on both occasions visiting this store and on email and telephone calls, Peter & Julie at Wigan store have been brilliant, great knowledge of products, explains everything clearly, have brought an adjustable bed and wheelchair, with few other bits. Great service, valve and professionals.
24 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Dr Heaton, thank you for your wonderful feedback.
We are absolutely delighted to hear that you have had such a positive experience with Peter and Julie at our Wigan store. It is fantastic to know that, whether in store, over the telephone or via email, they have provided you with clear explanations, expert product knowledge and a consistently high level of service.
Purchasing items such as an adjustable bed and wheelchair is an important decision, so we are especially pleased that you felt well supported and confident throughout the process. Your comments about their professionalism and the value and service you received mean a great deal to us.
We will be sure to pass your kind words on to Peter and Julie. Thank you again for taking the time to share your experience — we truly appreciate your support.
Kind Regards,
Ableworld
Went to Ableworld Wigan this last week…
Went to Ableworld Wigan this last week looking for a 3 wheeled walker that was light and easy to fold and unfold. Peter and Julie were so knowledgeable and helpful and helped me to try several different ones. I was able to find one that suited my needs perfectly and that I was able to manage without any assistance. Finally , I can now get out and about independently.
12 February 2026
Unprompted review
Reply from Ableworld - Wigan
Hi Pamela,
Thank you so much for taking the time to leave such a lovely 5 star review. It really means a lot to hear that Peter and Julie were able to help you find the right 3-wheeled walker. They’re both so passionate about making sure customers can try different options and feel completely confident in their choice, so your kind words will make their day.
We’re especially pleased to know you’re now able to get out and about independently — that’s exactly why we do what we do. Thank you again for your thoughtful feedback, and we hope you enjoy every moment of your newfound freedom!
Take care,
Ableworld
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