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Ableworld - Wigan Reviews 

102
TrustScore 5 out of 5

4.8

17 Caroline Street, WN3 4EL Wigan, Greater Manchester, GB


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Rated 5 out of 5 stars

Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .

Company replied

Rated 5 out of 5 stars

Made perfectly welcome by Peter and Julie at Wigan store . Took time to explain pros and cons of different scooters, made sure it fitted my car and was perfect for me. Couldn’t fault the service and w... See more

Company replied

Rated 5 out of 5 stars

Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... See more

Company replied

Rated 5 out of 5 stars

I visited the Wigan store with my father in law due to issues with his scooter battery (we did not purchase the scooter from Ableworld). Peter who served us was very helpful and we can't thank him eno... See more

Company replied


Company details

  1. #61 of 73 best companies in Mobility equipment supplier
  2. #30 of 38 best companies in Disability equipment supplier
  3. #23 of 27 best companies in Hospital equipment and supplies store
  4. #11 of 13 best companies in Wheelchair Shop

About Ableworld - Wigan

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom

  • 01942 233200

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Replied to 97% of negative reviews

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4.8

All reviews

(102)

351 reviews in the last 12 months

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Rated 5 out of 5 stars

Great friendly service

Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .

2 July 2026
Unprompted review
Ableworld - Wigan logo

Reply from Ableworld - Wigan

Hi Stephen, thank you so much for your kind words! We're delighted to hear you had a positive experience at our Wigan store. Providing helpful and honest advice is very important to us. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Recommend this friendly store

Made perfectly welcome by Peter and Julie at Wigan store . Took time to explain pros and cons of different scooters, made sure it fitted my car and was perfect for me. Couldn’t fault the service and will make this place my first stop for any other needs I may have

27 June 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Carol, thank you for your wonderful feedback! We’re delighted to hear that Peter and Julie made you feel welcome and helped you find the right scooter. Providing helpful and friendly service is very important to us. We look forward to assisting you with any future needs. Thanks again!
Ableworld

Rated 5 out of 5 stars

Went to ableworld wigan today too see…

Went to ableworld wigan today too see about an electric scooter bought the vie boot scooter Pete the server couldn't of been more helpful explained everything perfectly showed us how to brake it down to go into the boot, how to use the controls very impressed on his knowledge of the machine would recommend this place to anyone who needs any help

20 June 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Joann. thank you very much for taking the time to share your positive experience. We're thrilled to hear that Pete was so helpful and knowledgeable, explaining everything clearly and showing you how to fold the scooter for your boot.

We truly appreciate your kind recommendation and are delighted that you felt confident with the service you received. If you ever need further assistance, please don’t hesitate to get in touch.

Thanks again for your lovely review.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Staff extremely helpful

Staff extremely helpful and considerate. Purchase was easy and item was carried out to the car.
Served by Peter and julie at the Wigan branch.

19 June 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Mrs Lesley, thank you very much for your kind feedback. We’re delighted to hear that you found our staff helpful and considerate, and that your purchase was smooth and carried out to your car with ease.

Peter and Julie will be pleased to know their service made a positive impression. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Ableworld

Rated 5 out of 5 stars

We went to the Wigan store yesterday

We went to the Wigan store yesterday, we was served by Peter and Julie, they were so lovely and very helpful would recommend them

3 June 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Marsure, thank you very much for your kind words. We're delighted to hear that you had a positive experience at our Wigan store and that Peter and Julie provided you with helpful and friendly service. We truly appreciate your recommendation and look forward to welcoming you back soon!

Kind regards,
Ableworld

Rated 5 out of 5 stars

Just bought a Q50r Carbon from the…

Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all very knowledgeable. He insisted that we even come back with our campervan to make sure it fitted where we wanted. Julie was also very helpful and they both made shopping with Ableworld a easy and pleasurable experience would recommend them to anyone.

1 June 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Pete, thank you for taking the time to leave such a lovely review. We're delighted to hear about your positive experience at our Wigan branch and that Peter and Julie could make your purchase of the Q50r Carbon so enjoyable. It's wonderful to know that Peter's careful attention and expertise, along with Julie's helpfulness, helped you find the perfect power chair for your wife. We truly appreciate your recommendation and look forward to assisting you again in the future. Wishing you and your wife all the best!

Kind regards,
Ableworld

Rated 5 out of 5 stars

My visit to ableworld was excellent the…

My visit to ableworld was excellent the manager Peter was most helpful with my needs and explained to me everything about the scooter i decided to buy.

29 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Robert, thank you for your lovely review. We’re glad to hear you had a great experience at Ableworld and that Peter was helpful and clear about the scooter. We appreciate your kind words and look forward to seeing you again.
Kindr Regards,
Ableworld

Rated 5 out of 5 stars

I visited the Wigan store regarding a faulty scooter battery

I visited the Wigan store with my father in law due to issues with his scooter battery (we did not purchase the scooter from Ableworld). Peter who served us was very helpful and we can't thank him enough for testing the battery and sorting a new one for us which was also good value for money.

28 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Jam, thank you for taking the time to share your kind words. We're delighted to hear that Peter provided such helpful service during your visit to our Wigan store. It's great to know that he was able to assist with testing the battery and arranging a new one for your father-in-law, all at good value.
We truly appreciate your feedback and hope your father-in-law's scooter is now running smoothly. If you need any further assistance, please don't hesitate to get in touch.
Kind Regards,
Ableworld

Rated 5 out of 5 stars

Fischer handle walking stick

Peter was very helpful with my mums recent purchase and helped set the stick to the correct height for her to try.

28 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Nicola, thank you for your kind words. We're glad to hear that Peter was able to assist with your mum's recent purchase and that he was able to help set the stick to the correct height for her to try. Providing helpful and personalised service is very important to us, and we're pleased it made a difference.

If you need any further assistance, please don't hesitate to get in touch.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Overall experience

visited Wigan store with my mum to try out Walkers and look at Scooters. Very friendly welcome from Peter, who ok a lot of time explaining the different walkers and what things to consider. There was no hard sell, mum was able to try out various walkers and decided on what was right for her. Would certainly recommend this store. Very friendly staff.

23 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Stephen, thank you for your lovely review. We're delighted to hear that you and your mum had a positive experience at our Wigan store. Peter will be pleased to know he was able to help and provide the support you needed. We're glad your mum found the right walker for her, and we truly appreciate your recommendation. If you need any further assistance, please don’t hesitate to get in touch.
Kind Regards,
Ableworld

Rated 5 out of 5 stars

Helpful and knowledgeable staff and wide product range

My wife and I went into the Wigan branch to look at a rollator for her.
On our first visit Julie demonstrated the models available and gave good advice. We went away to consider and returned to meet Julie and Peter. Both were extremely helpful. At no stage was there any pressure.
We went in last year to look at options for mobility and then too Julie gave us good advice.
So 5 stars all round from us.

20 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Stephen, thank you for your kind words and for taking the time to leave such a lovely review. We're glad to hear that Julie and Peter were helpful and that you felt comfortable during your visits. We truly appreciate your support and are pleased we could assist you with your mobility needs. If you need any further help, please don’t hesitate to get in touch.

Thanks again,
Ableworld

Rated 5 out of 5 stars

Recommend Ableworld Wigan

Recommend Ableworld Wigan. Peter was very helpful. 5 stars!

9 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Alison, thank you for your kind words and 5-star review! We're glad to hear that Peter was helpful and that you had a good experience with Ableworld Wigan. We appreciate your recommendation and hope to see you again soon!
Kind Regards,
Ableworld

Rated 5 out of 5 stars

Simply the best.

My wife and I called at Ableworld Wigan recently and were greeted by Peter and Julie. We only popped in to buy a walking stick but the attention we received from both was quite exemplary. You could never meet a more friendly, courteous and knowledgeable couple. Many, many, thanks to both.

5 May 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Johanna, thank you very much for your kind words. We’re delighted to hear that Peter and Julie looked after you so well. Your feedback means a lot to us. If you ever need anything else, please feel free to visit us again. Many thanks!

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Julie & Peter were amazing!

Julie & Peter were amazing. I took my mum there to get a stroller. We looked at multiple strollers and because mum has two steps up to her house they constructed a makeshift step for her to maneuver over. This allowed us to establish any possible issues she may have. We tried several and although not the cheapest, we brought one after being at the store for 2 hours. Julie & Peter provided constructive reasoning as to which stroller would suit mum best and now she has a new lease of life, feeling stable whilst walking, and managing to get the stroller in and out of the house. Just wanted to say a big thank you to both of Peter & Julie for being understanding and patient. Could not recommend them enough.

2 May 2026
Unprompted review
Ableworld - Wigan logo

Reply from Ableworld - Wigan

Hi Pam, thank you so much for your lovely message. We’re very happy to hear that Julie and Peter could help you and your mum. It’s great to know she feels more stable and confident with her new stroller. We really appreciate your kind words and your recommendation. If you need any more help in the future, please don’t hesitate to get in touch.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

My brother recently bought a mobility…

My brother recently bought a mobility scooter from the Wigan store. The staff were extremely helpful and gave him genuine advice without trying to push any of their products. I would recommend them to anyone.

29 April 2026
Unprompted review
Ableworld - Wigan logo

Reply from Ableworld - Wigan

Hi Janet, thank you very for your kind words. We're delighted to hear that your brother had a positive experience at our Wigan store and that our staff were able to assist him genuinely and without any pressure. We truly appreciate your recommendation and look forward to helping you or your family again in the future.
Kind regards,
Ableworld

Rated 5 out of 5 stars

Visited the Wigan store and Peter &…

Visited the Wigan store and Peter & Julie were amazing and very friendly and helpful I will definitely be calling in again and will be recommending the shop to people who need it. VERY VERY PLEASED.

23 April 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Kelly, thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience at our Wigan store and that Peter and Julie made your visit so welcoming and helpful. It means a lot to us that you’d recommend us to others. We look forward to seeing you again soon.

Take Care,
Ableworld

Rated 5 out of 5 stars

Good service at Wigan store by Peter…

Good service at Wigan store by Peter and Julie. Very happy indeed. Printed off information I needed for a cruise and gave info on other products I enquired about. Thanks

14 April 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Stephen, thank you so much for your kind review! We’re delighted to hear that you had such a positive experience at our Wigan store. Peter and Julie will be especially pleased to know their help made a difference, from printing the information for your cruise to guiding you through other products.

We truly appreciate you taking the time to share your feedback and hope you have a wonderful trip!

Take Care,
Ableworld

Rated 5 out of 5 stars

Very friendly and explained everything…

Very friendly and explained everything professionally. I bought an Drive electric folding scooter. Everything was explained. Very welcoming friendly manager. I never felt pressured into buying it. Would recommend to go and see them for what you need.

16 April 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Edna, thank you so much for your kind words! We're really glad to hear you had a positive experience and felt comfortable throughout your visit. It’s great to know everything was clearly explained and that you found the right scooter to suit your needs. We truly appreciate your recommendation and look forward to helping you again in the future!

Take Care,
Ableworld

Rated 5 out of 5 stars

Able world wigan

Wigan staff Peter and Julie today was so invested in getting it right for my brother to suit his disability and to get the best out of a bed. The service from start to finish was absolutely first class.
It was a unique service that has been missing in today's experience shopping. Great knowledge and happiness, fun and care. Thank you to you both, all needs sorted and in a perfect time . Couldn’t do enough. Great experience x

9 April 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Pauline, thank you so much for your wonderful review. We’re absolutely delighted to hear that Peter and Julie provided such attentive, knowledgeable, and caring service while helping your brother find the right solution. It means a great deal to us that you felt supported every step of the way and that the experience stood out as something special.

We’ll be sure to pass on your kind words to them, they’ll be thrilled to know they made such a positive difference. We’re so pleased everything was sorted to your satisfaction and in good time.

Take care,
Ableworld

Rated 5 out of 5 stars

Peter and Julie

I was served by peter and Julie i was amazed with their service and knowledge of their products and was able to have a great laugh with them

1 April 2026
Unprompted review
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Reply from Ableworld - Wigan

Hi Fred, thank you so much for your kind review! We’re delighted to hear that Peter and Julie provided such excellent service and that you enjoyed your visit with us. We’ll be sure to pass along your lovely feedback to them.

Take Care,
Ableworld

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