Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .
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Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .
Company replied
Made perfectly welcome by Peter and Julie at Wigan store . Took time to explain pros and cons of different scooters, made sure it fitted my car and was perfect for me. Couldn’t fault the service and w... See more
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Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... See more
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I visited the Wigan store with my father in law due to issues with his scooter battery (we did not purchase the scooter from Ableworld). Peter who served us was very helpful and we can't thank him eno... See more
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Written by the company
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Professional Assembly

17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom
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Two marvellous people helped me decide on a mobility scooter for my husband, they gave him confidence to used one, he raced around the store.
Peter (store manager) and Dannielle, were so friendly and had plenty of time for us and made the purchase so simple.
We are going back to buy other items there in the near future thanks to them,both.
100%

Reply from Ableworld - Wigan
Visited the store in Wigan today and was greeted by a lovely young lady called Danielle. My 89 yr old mum is a very petite lady and we have been struggling to find a suitable walker for her. Danielle showed us our options and carefully explained how to use the walkers and store them. I would recommend anyone to visit the store if they have need any mobility equipment. Thanks Danielle and good luck with your future.😊

Reply from Ableworld - Wigan
Big thanks to Dannielle at Ableworld, Wigan for all her help today. I received a call back from her after calling the shop earlier this afternoon when I was seeking help to buy a walking frame for my elderly aunt. The shop had been busy and she had been unable to answer initially but called me back promptly and answered my questions thoroughly. When I later called at the shop Danielle was able to show me a variety of suitable ‘walkers’. She was knowledgeable and practical, giving very helpful advice which enabled me to buy the perfect walking aid for my Aunt which she is delighted with!
I won’t hesitate in using their services again.

Reply from Ableworld - Wigan
The staff were very welcoming when my husband was looking for a walking stick. We didn't feel pressured to buy and we took our time choosing the one he felt most comfortable with.

Reply from Ableworld - Wigan
Wigan Ableworld great friendly staff, very helpfull Peter and Dannielle thank you would highly recomend. Had my left leg amputated in December 2023 very much life changing and have bought a powered chair and a boot scooter and 3 ramps they were very helpfull and patient. Its a great place full of amazing things for the disabled. I would highly recomend.

Reply from Ableworld - Wigan
Fantastic customer service. Peter and Dannielle were both extremely friendly and knowledgeable. Nothing was too much trouble. Highly recommend.

Reply from Ableworld - Wigan
I visited Ableworld in Wigan today looking to buy a walking aid for my mother. I had found this business on Google and found it had more choice and better prices than equivalent businesses in Bolton, where I live.
Excellent and knowledgeable service by the gentleman that served me and I thoroughly recommend this store.

Reply from Ableworld - Wigan
Needed a couple of new batteries for my father in law’s scooter.
Chris at the Wigan store had them is stock, fitted them to the battery pack while we waited and she gave great advice regarding a proper charging regime to maximise performance and life span.
Would recommend 100% and we will be back when we need something else for sure.

Reply from Ableworld - Wigan
We visited Ableworld Wigan on Saturday to look at a mobility scooter for my hubby and was assisted by an amazing lady Chris. She demonstrated the models we liked, explained how to assemble etc very simply. Matched my husband to a scooter for his height. Chris was professional, friendly and very knowledgeable. Thankyou Chris for making it all so easy

Reply from Ableworld - Wigan
I recently purchased a mobility scooter (a road scooter) from Ableworld. I would like to say thank you to Tracy from the Wigan Store. She was very professional and helpful and ensured I got the right scooter. I did not feel pressured in any way to buy it. She ran through the controls and battery care,and after a test drive I knew it was the one for me. She arranged for it to be delivered the following day. My scooter arrived the next morning. The two delivery men (Sorry but I didn't catch your names) were also very friendly and professional. They ran through all the controls with me and only left once they were sure I was fully aware how to use it. I am very pleased with the excellent service I received. Thank you to everyone for your help, I would definitely recommend Ableworld.

Reply from Ableworld - Wigan
Great guys Terry and Bill from Wigan branch very friendly and helpful explaining everything consicely and clearly, definitely shop there again

Reply from Ableworld - Wigan
Very helpful and knowledgeable shop assistant. As were Terry and Bill the delivery lads. I will certainly use this company again.

Reply from Ableworld - Wigan
I went to ableworld to look for mobility beds.They were on display and a member of staff gave me all the relevant information regarding the beds.They left me to make my own choice and didn't push for a sale in anyway just
very helpful . Tim Chris and Tracy all very helpful and pleasant. I placed my order and delivery was 4weeks later the delivery men Bill and Terry were also very helpful and very polite and did a good job fixing up the beds. All in all a very positive experience and all at a very good price too. After two weeks I can confirm how comfortable the beds are. Model Hartford mobility beds with memory foam mattress.

Reply from Ableworld - Wigan
Terry and Bill have today delivered and set up our new bed. They were very helpful showing me how to work it and also very polite.
Also I need to thank Chris in the shop she has been so helpful as I had no idea what was needed for my partner so he can come home from hospital.

Reply from Ableworld - Wigan
Excellent service from Wigan shop staff and delivery drivers(Terry andBill)

Reply from Ableworld - Wigan
Having recently purchased a tilt and rise chair through the Wigan branch we have nothing but praise for the support from the sales team and especially for Terry and Bill who brought out test chairs and then delivered and installed the chosen chair. The way they deal with and speak to the customer was excellent and they are exactly what customer service should be especially where elderly people are concerned I have no hesitation recommending Ableworld Wigan

Reply from Ableworld - Wigan
Received an assessment of needs and supply of equipment from the Wigan Branch. The whole experience was timely and professional from start to finish. Would highly recommend this company and their staff Louise and Paul. They are excellent at what they do and are obviously very knowledgeable about the needs of people with disabilities and chronic illness. Thank you.

Reply from Ableworld - Wigan
Staff were very helpful made the process very easy, we were served by Chris at the Wigan branch and she was very accommodating and gave my grandmother simple clear instructions and answered all our questions even allowing her to have a test drive on the car park.

Reply from Ableworld - Wigan
Tracy and Tim explained the mechanics of the scooters so we were able to decide which scooter was more suited to our needs. No hard sell and would recommend has they are very knowledgeable in the products they sell and the prices are good compared to some other mobility shops

Reply from Ableworld - Wigan
I recently bought a boot scooter from the Wigan branch. I found Tracy and Tim very professional and knowledgeable, helping me to choose the right one for my needs. No pressure, sales are very patient and understanding, answering all my questions.

Reply from Ableworld - Wigan
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