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Ableworld - Wigan Reviews 

102
TrustScore 5 out of 5

4.8

17 Caroline Street, WN3 4EL Wigan, Greater Manchester, GB


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Rated 5 out of 5 stars

Very happy with helpful and friendly service at Ableworld Wigan store . Nothing too much trouble and plenty of good honest opinion re best / most suitable products for our needs .

Company replied

Rated 5 out of 5 stars

Made perfectly welcome by Peter and Julie at Wigan store . Took time to explain pros and cons of different scooters, made sure it fitted my car and was perfect for me. Couldn’t fault the service and w... See more

Company replied

Rated 5 out of 5 stars

Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... See more

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Rated 5 out of 5 stars

I visited the Wigan store with my father in law due to issues with his scooter battery (we did not purchase the scooter from Ableworld). Peter who served us was very helpful and we can't thank him eno... See more

Company replied


Company details

  1. #61 of 73 best companies in Mobility equipment supplier
  2. #30 of 38 best companies in Disability equipment supplier
  3. #23 of 27 best companies in Hospital equipment and supplies store
  4. #11 of 13 best companies in Wheelchair Shop

About Ableworld - Wigan

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, United Kingdom

  • 01942 233200

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

351 reviews in the last 12 months

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Rated 5 out of 5 stars

Two marvellous people helped me decide…

Two marvellous people helped me decide on a mobility scooter for my husband, they gave him confidence to used one, he raced around the store.
Peter (store manager) and Dannielle, were so friendly and had plenty of time for us and made the purchase so simple.
We are going back to buy other items there in the near future thanks to them,both.
100%

22 May 2024
Unprompted review
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Reply from Ableworld - Wigan

Hello Susan,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Excellent Customer Service

Visited the store in Wigan today and was greeted by a lovely young lady called Danielle. My 89 yr old mum is a very petite lady and we have been struggling to find a suitable walker for her. Danielle showed us our options and carefully explained how to use the walkers and store them. I would recommend anyone to visit the store if they have need any mobility equipment. Thanks Danielle and good luck with your future.😊

20 May 2024
Unprompted review
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Reply from Ableworld - Wigan

Hello Pauline,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Fantastic advice and service

Big thanks to Dannielle at Ableworld, Wigan for all her help today. I received a call back from her after calling the shop earlier this afternoon when I was seeking help to buy a walking frame for my elderly aunt. The shop had been busy and she had been unable to answer initially but called me back promptly and answered my questions thoroughly. When I later called at the shop Danielle was able to show me a variety of suitable ‘walkers’. She was knowledgeable and practical, giving very helpful advice which enabled me to buy the perfect walking aid for my Aunt which she is delighted with!
I won’t hesitate in using their services again.

19 April 2024
Unprompted review
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Reply from Ableworld - Wigan

Hello,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

well stocked and welcoming

The staff were very welcoming when my husband was looking for a walking stick. We didn't feel pressured to buy and we took our time choosing the one he felt most comfortable with.

30 March 2024
Unprompted review
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Reply from Ableworld - Wigan

Hello Brain,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

Wigan Ableworld great friendly staff

Wigan Ableworld great friendly staff, very helpfull Peter and Dannielle thank you would highly recomend. Had my left leg amputated in December 2023 very much life changing and have bought a powered chair and a boot scooter and 3 ramps they were very helpfull and patient. Its a great place full of amazing things for the disabled. I would highly recomend.

16 February 2024
Unprompted review
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Reply from Ableworld - Wigan

Hello Christopher,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Wigan was friendly on your visit. It's also great to hear that you also find our product range great as we strive to bring independence back into people's lives. We hope to see you again in the future.

Take care
Ableworld

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Peter and Dannielle were both extremely friendly and knowledgeable. Nothing was too much trouble. Highly recommend.

12 January 2024
Unprompted review
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Reply from Ableworld - Wigan

Hello Karen,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Peter and Dannielle both provided excellent service on your visit, It's also great to hear that they were able to provide you with great knowledge. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

I visited Ableworld in Wigan today…

I visited Ableworld in Wigan today looking to buy a walking aid for my mother. I had found this business on Google and found it had more choice and better prices than equivalent businesses in Bolton, where I live.
Excellent and knowledgeable service by the gentleman that served me and I thoroughly recommend this store.

28 June 2023
Unprompted review
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Reply from Ableworld - Wigan

Hello Samantha,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team at Ableworld Wigan provided excellent service on your visit. We hope to welcome you back again in-store.

Take care
Ableworld

Rated 5 out of 5 stars

Chris at Wigan is great 😊

Needed a couple of new batteries for my father in law’s scooter.
Chris at the Wigan store had them is stock, fitted them to the battery pack while we waited and she gave great advice regarding a proper charging regime to maximise performance and life span.
Would recommend 100% and we will be back when we need something else for sure.

29 April 2023
Unprompted review
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Reply from Ableworld - Wigan

Hello David,

Thank you for taking the time to leave us this excllent review. We are delighted to hear that Chris from our Ableworld Wigan store provided excellent service and was able to give you advice on how to maximize the performance and life span. We hope to welcome you back again.

Take care
Ableworld

Rated 5 out of 5 stars

We visited Ableworld Wigan on Saturday…

We visited Ableworld Wigan on Saturday to look at a mobility scooter for my hubby and was assisted by an amazing lady Chris. She demonstrated the models we liked, explained how to assemble etc very simply. Matched my husband to a scooter for his height. Chris was professional, friendly and very knowledgeable. Thankyou Chris for making it all so easy

25 March 2023
Unprompted review
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Reply from Ableworld - Wigan

Hello Lesley,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Chris from Ableworld Wigan was able to help demonstrate the different models of mobility scooters and find the prefect one to meet your husband's needs. It's also fantastic to hear that Chris was friendly and very knowledgeable. We hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Fantastic Service

I recently purchased a mobility scooter (a road scooter) from Ableworld. I would like to say thank you to Tracy from the Wigan Store. She was very professional and helpful and ensured I got the right scooter. I did not feel pressured in any way to buy it. She ran through the controls and battery care,and after a test drive I knew it was the one for me. She arranged for it to be delivered the following day. My scooter arrived the next morning. The two delivery men (Sorry but I didn't catch your names) were also very friendly and professional. They ran through all the controls with me and only left once they were sure I was fully aware how to use it. I am very pleased with the excellent service I received. Thank you to everyone for your help, I would definitely recommend Ableworld.

16 January 2023
Unprompted review
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Reply from Ableworld - Wigan

Hello William,

Thank you for taking the time to leave us this excellent review, we are delighted to hear that Tracy from Ableworld Wigan was professional and helpful in helping you find the right scooter to meet your needs. Its's also great to hear that the delivery team at Ableworld Wigan also provided excellent service/ We hope to welcome you back again.

Take care
Ableworld

Rated 5 out of 5 stars

Great guys Terry and Bill from Wigan…

Great guys Terry and Bill from Wigan branch very friendly and helpful explaining everything consicely and clearly, definitely shop there again

25 November 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Pam,

Thank you for taking the time to leave us this great review. We are thrilled to hear that Terry and Bill from our Ableworld Wigan provided excellent service and were helpful when helping you find the correct product to meet your needs, We hope to welcome you back in-store again soon.

Take care
Ableworld

Rated 5 out of 5 stars

Very helpful and knowledgeable shop…

Very helpful and knowledgeable shop assistant. As were Terry and Bill the delivery lads. I will certainly use this company again.

24 October 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello,

Thank you for taking the time to leave us this great review. We are so pleased to hear that the team at Ableworld Wigan were able to help you. It's also great to hear that Terry and Bill from our delivery team also provided great service. We hope to see you again soon.

Take care
Ableworld

Rated 5 out of 5 stars

New beds mobility

I went to ableworld to look for mobility beds.They were on display and a member of staff gave me all the relevant information regarding the beds.They left me to make my own choice and didn't push for a sale in anyway just
very helpful . Tim Chris and Tracy all very helpful and pleasant. I placed my order and delivery was 4weeks later the delivery men Bill and Terry were also very helpful and very polite and did a good job fixing up the beds. All in all a very positive experience and all at a very good price too. After two weeks I can confirm how comfortable the beds are. Model Hartford mobility beds with memory foam mattress.

1 September 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Sandra,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you have had such a positive experience through out. We hope to see you again soon!

Take care
Ableworld

Rated 5 out of 5 stars

New Profiling Bed

Terry and Bill have today delivered and set up our new bed. They were very helpful showing me how to work it and also very polite.

Also I need to thank Chris in the shop she has been so helpful as I had no idea what was needed for my partner so he can come home from hospital.

30 September 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Elaine,

Thank you for taking the time to leave us a fantastic review. we are delighted to hear that Terry and Bill who delivered your new bed were polite and helpful, showing you how the bed works. It's also great to hear that Chris from Ableworld Wigan helped you find the right bed for your partner. We hope your partner is happy with the bed purchased. We also hope to see you again in the future.

Take care
Ableworld

Rated 5 out of 5 stars

Able world Wigan

Excellent service from Wigan shop staff and delivery drivers(Terry andBill)

29 September 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Carol,

Thank you for taking the time to leave us some wonderful feedback. We are delighted that you received excellent service in our Ableworld Wigan store. It's also great to hear that our delivery drivers Terry and Bill also provided great service. We hope to see you in the near future.

Take care
Ableworld

Rated 5 out of 5 stars

standard of customer service

Having recently purchased a tilt and rise chair through the Wigan branch we have nothing but praise for the support from the sales team and especially for Terry and Bill who brought out test chairs and then delivered and installed the chosen chair. The way they deal with and speak to the customer was excellent and they are exactly what customer service should be especially where elderly people are concerned I have no hesitation recommending Ableworld Wigan

14 September 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Tom,

Thank you for taking the time to leave us an excellent review. It is fantastic to hear that the Wigan team supported you, and and provided excellent customer service recently.

Take care,
Ableworld

Rated 5 out of 5 stars

Assessment and supply and fitting of equipment

Received an assessment of needs and supply of equipment from the Wigan Branch. The whole experience was timely and professional from start to finish. Would highly recommend this company and their staff Louise and Paul. They are excellent at what they do and are obviously very knowledgeable about the needs of people with disabilities and chronic illness. Thank you.

28 July 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Kathy,

Thank you for leaving us a fantastic review, its great Louise and Paul from Ableworld Wigan were professional from start to finish. We hope to welcome you again in store soon.

Take care
Ableworld

Rated 5 out of 5 stars

Extremely helpful

Staff were very helpful made the process very easy, we were served by Chris at the Wigan branch and she was very accommodating and gave my grandmother simple clear instructions and answered all our questions even allowing her to have a test drive on the car park.

14 August 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Laura,

Thank you for taking the time to leave us a wonderful review. We are thrilled to hear that the team at Ableworld Wigan were very helpful and they made the process very easy for you in-store. We hope to see you again!

Take care,
Ableworld

Rated 5 out of 5 stars

Tracy and Tim explained the mechanics…

Tracy and Tim explained the mechanics of the scooters so we were able to decide which scooter was more suited to our needs. No hard sell and would recommend has they are very knowledgeable in the products they sell and the prices are good compared to some other mobility shops

5 August 2022
Unprompted review
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Reply from Ableworld - Wigan

Hello Beverley,

It's great to hear that Tracy and Tim explained everything about the scooters so that you could find one that is best suited to your needs. It is wonderful to hear that there was no hard sell and the team was knowledgeable. We hope to see you again!

Take care,
Ableworld

Rated 5 out of 5 stars

Boot Scooter

I recently bought a boot scooter from the Wigan branch. I found Tracy and Tim very professional and knowledgeable, helping me to choose the right one for my needs. No pressure, sales are very patient and understanding, answering all my questions.

3 August 2022
Unprompted review
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Reply from Ableworld - Wigan

Hi John,

Thanks for your great review! It is wonderful to hear that both Tracey and Tim were very professional and knowledgeable in-store. It's great to hear there was no pressure and they were very patient and understanding. We hope you like your new Boot Scooter.

Take care,
Ableworld

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