Avoid ABN Register Services. They make out that their service is mandatory, yet it’s literally the same process you can do through the ATO at no cost. Their website is full of wording designed to look... See more
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See what reviewers are saying
BEWARE...THESE PEOPLE ARE SCAMMERS. I wanted to register for GST and made a Google search a couple of days ago... abn-registration-australia.com.au came up first and I fell for it. I knew... See more
Don't trust these guys with your money. Tried to cancel the ABN registration service within 24hours of ordering on a Sunday. Getting the work around, but as soon I mention I'm contacting the bank Mond... See more
Unprofessional requesting private information via email Because they couldn't match my name with ATO.... No phone call, charged more than advertised special , asked for a refund within 24 hrs... See more
Company details
Contact info
Level 23, Governor Phillip Tower, 1 Farrer Place, 2000, Sydney, Australia
- 1300 364 467
- support@abnregistration.com.au
- abnregistration.com.au
1.1
Bad
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from ABNregistration.com.au
Thanks for your review and feedback, Joseph!
All the best,
Elle.
Very convenient online use
Quite easy to apply for an ABN, however, the confirmation email you receive after applying simy states that you will "be in touch at some point." Would that be tomorrow? Next week? Is it okay for me to continue setting up my business in the meantime? A little more specification would be nice, but other than that, a very easy and relaxed experience all around. Thank You :)
19 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Rena,
Thank you for your review. I've checked all correspondence that we've had with you, and this phrase isn't it any of our emails. I agree that it would definitely be confusing! Thank you for your feedback about further information, and all the best with your new business!
Elle
The Epitome of Efficiency
Thanks for a great and super fast service. received my ABN within 15 minutes. The form is also very clear and easy to complete.
19 March 2015
Unprompted review
Reply from ABNregistration.com.au
Our pleasure, Jolyon! Thank you for your feedback and review!
- Elle
Pretty good
The original registration process was easy, but it took awhile for the reply to come and notification.
17 March 2015
Unprompted review
Reply from ABNregistration.com.au
Thank you for your feedback and review, Lisa!
- Elle
Expensive for waht I received.
I had to ring the Taxation office to get my renewal done urgently. Your office told me that it would take three / four weeks. Not much value for $90.00 plus.
17 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Robert,
Thank you for your review and feedback. Reactivation applications are automatically placed on a manual review by the ATO before being approved. Unfortunately this is out of control and is standard government procedure. The ATO has a service standard of up to four weeks, however we usually find our client's ABNs are reactivated within two weeks.
Best regards,
Elle.
ABN update of info
I seemed to repeat myself in the emails and got the same message back,
still have not had confirmation that my abn info has been updated to what i do now, thanks.
16 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Mal,
Thank you for your review and feedback. We were last in contact with you on March 2nd, but haven't yet received a response from you confirming how you would like to proceed. If you'd like to let us know, I'll keep an eye out for your reply and make sure it gets followed up for you right away.
Sincerely,
Elle
Excellent service
Any questions I had were answered very quickly and efficiently and I recieved my information by the promised time.
16 March 2015
Unprompted review
Reply from ABNregistration.com.au
Thank you for your review and feedback, Chloe! We wish you all the best for your new business.
- Elle
very disappointed!
Having seen a monthly special of $33 and then being charged $97.20 i felt conned. And after 3 weeks still have no ABN number or paper work. You ripped me off! Well done. Yes i am very unhappy to say the least.
16 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Andrew,
I think you may have us confused with a competitor, as we don't have any specials at that price.
I'm sorry to hear you had a bad experience with us. I understand that manual reviews can be a frustrating experience when you're keen to get started. I'd be happy to talk about this in more detail, and will send you through an email today.
Thank you for your review, and I'll be in touch shortly.
Sincerely,
Elle.
Not good at all!
Don't understand why it cost $97.90 when everyone else I have spoken to never had to pay a cent. Not happy at all!!!
And the ABN I have been given bounced back! Furious! It was supposed to help with my business but I had to spend money I didn't have spare, on something that shouldn't cost money and doesn't even work!!!
16 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Danielle,
We're a registered tax agent and offer an ABN registration service for those who don't want to go through the ATO directly. Just like lodging a tax return is free through the ATO, many people prefer to go through a registered accountant instead. We offer such a service, and we voluntarily display a disclaimer on our homepage that lets our clients know that they can obtain an ABN for free by applying directly through the ATO.
I'd like to talk more about the issues you're experiencing with your ABN, and will be contacting you privately today.
Sincerely,
Elle.
Rip off!!!!
The Tax office informed me that this service is a total rip off and the actual cost is around $33 not $300 and that I should insist on a full refund! The tax office informed me that they are investigating this service. The ATO informed me that the letter I had received telling me that my ABN registration was on hold from this group was a total load of rubbish because the only people who have that information is the tax office, these people can't promise to get your ABN faster as they have no power to do so, it is the Taxation office that control this!!!
I feel totally ripped off especially as I am just starting out in a new business and funds are tight!
16 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Sophie,
I'm sorry you feel that way. As a registered tax agent, we are fully authorised by the ATO to offer our services to those who prefer to go through us rather than apply directly through the government. Just like lodging a tax return is free to do, many prefer to use the services of an accountant or tax agent and have their return completed and lodged on their behalf.
We voluntarily display a disclaimer on our homepage that notifies our clients that they can obtain an ABN for free through the ATO. We also link straight to the government's website, should clients prefer to apply directly. If you'd like to discuss this further, you're most welcome to call our friendly customer service team on 1300 364 467.
Sincerely,
Elle.
Appalling service
Unprofessional requesting private information via email Because they couldn't match my name with ATO.... No phone call, charged more than advertised special , asked for a refund within 24 hrs took 2 weeks and only gave me $64 oh $99....?
Worse company ever. Avoid.
No idea about customer service.
report to ombudsman everyone
15 March 2015
Unprompted review
fraud website
basically it's a fraud website
it says "Done in 15 minutes · Stress Free Service · Instant Updates", has it said in anywhere on the website the application have to submitted during the working hours? what happened if it failed what they advertised?
At first, I thought it's a government website by the web name, my fault. I submitted my application at midnight, and I waited till after 8am and still haven't receive my ABN. They charged me for over 290 something. I was waiting for my ABN to conduct some activities. Then I searched again, found it's not the government website, and really, ABN application on government website is for free. I applied from government website, due to I have applied through this fraud web, the government website was unable to approve my application straight away.
I am still dealing with this website for a full refund since I have canceled my deal with them.
15 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Mia,
I'm sorry you feel that way. As a registered tax agent, we are fully authorised by the ATO to offer our services to those who prefer to go through us rather than apply directly through the government. Just like lodging a tax return is free to do, many prefer to use the services of an accountant or tax agent and have their return completed and lodged on their behalf.
We voluntarily display a disclaimer on our homepage that notifies our clients that they can obtain an ABN for free through the ATO. We also link straight to the government's website, should clients prefer to apply directly.
If you'd like to discuss this further, you're most welcome to call our friendly customer service team on 1300 364 467.
Sincerely,
Elle.
Reply from ABNregistration.com.au
Thank you for your review, Geraldine! Congratulations on your new business, and we wish you all the best.
- Elle
Not impressed
Not only was my application lost, when my ABN finally arrived, my name has been spelled wrong. I now have to call up and get these details changed, which is extremely irritating because I FILED THE CORRECT DETAILS in the first place! Very unprofessional and a lot of my time wasted. When I pay for a service I expect it to be completed correctly and within a reasonable time frame.
15 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Clare,
I'm sorry to hear of the trouble you experienced with our service, and I apologise for the inconvenience caused. I'll be contacting you privately today so we can sort this out as soon as possible.
Sincerely,
Elle
Reply from ABNregistration.com.au
Great to hear, On-Anong! Thank you for your review and feedback, and we wish you all the best for your business.
- Elle
Confused
I applied for an ABN but am still waiting to be advised what it is. I received an email telling me the ATO would do a check and it would take up to a month so I'm really not sure what the point of the ABN registration process is given it seems to have just been sent to the ATO. Nearly a month later and after paying the fee I am none the wiser, don't understand the process and don't yet have an ABN.
Please note there has been no friction so the star rating description is not accurate. The email interaction was acceptable but not helpful in me achieving what I needed which was to be issued with an ABN so the experience has been poor. I'm still waiting for my ABN and it is inconveniencing me as I can't issue invoices without one.
14 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Kerry,
I'm sorry to hear of the hold up with the ATO. We'll be in touch today to provide you with an update.
Sincerely,
Elle
Reply from ABNregistration.com.au
It was our pleasure, Christopher! Thank you for your review, and all the best for the future.
- Elle
Good
The service was very good and my emails were answered quickly. When my ABN was on hold there was constant updates on it's status. Very pleased
14 March 2015
Unprompted review
Reply from ABNregistration.com.au
Thank you for your review and feedback, Suzanne! We wish you all the best for your new business.
- Elle
FIRST BUSINESS
my first business and it was good that i had no problems with the applications.
14 March 2015
Unprompted review
Reply from ABNregistration.com.au
That's great to hear, Edwin! Thank you for your review and feedback. Congratulations on starting your first business, and we wish you every success!
- Elle
Very poor service
They are a rip off, cost almost $300 for a ABN & business name, you can do it on the Gov website for $89.00.
They make people think they are on the Gov website & exploit the gullible person, they should be reported.
Never answer the phone & only got some money back after complaining.
STAY AWAY FROM THESE RIP OFF PEOPLE !!!
13 March 2015
Unprompted review
Reply from ABNregistration.com.au
Hi Lynette,
I'm sorry you feel that way. As a registered tax agent, we are fully authorised by the ATO to offer our services to those who prefer to go through us rather than apply directly through the government. Just like lodging a tax return is free to do, many prefer to use the services of an accountant or tax agent and have their return completed and lodged on their behalf.
We voluntarily display a disclaimer on our homepage that notifies our clients that they can obtain an ABN for free through the ATO. We also link straight to the government's website, should clients prefer to apply directly. If you'd like to discuss this further, you're most welcome to call our friendly customer service team on 1300 364 467.
Sincerely,
Elle.
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