We Booked a cab from Crays Hill to Wickford Train Station expecting to pay a fare of circa £10 we were told by the driver it was a "set fare" of £18 the diver even questioned the fare but was told by... See more
Company replied
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See what reviewers are saying
Petros drove my family and I home, safely and so well from London Stansted airport.When he came to drop me at my house, I realised with great dismay that I hadn’t got my house keys. He was so patien... See more
Ordered a taxi at five o’clock in advance to be picked up at ten it never turned up and when we called they said it had been cancelled but we were never informed so ordered another one said it would... See more
Useless service! Called after driver was 20 minutes late. Was told it’ll be another 20 minutes at least. Customer service told me her “shift had only started 10 minutes ago so couldn’t tell me a... See more
Company details
Written by the company
Taxi and Airport Transfer Specialist, based in Basildon but servicing Essex
Contact info
16 Olympic Business Centre, SS14 3ET, Basildon, United Kingdom
- 01268 555555
- info@abtaxis.co.uk
- abtaxis.co.uk
2.5
Poor
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Definitely recommend
The drivers are always punctual. The new app has a nice look and feel!
8 December 2020
Unprompted review
Reply from A & B Taxis
Anita thank you !
Usually on time
Usually on time, mostly friendly drivers, some cabs are not covid safe, no plastic screen, I always wear a mask anyway, reliable, I would have given 4 stars had it not been for their new app, it’s horrendous! Why they didn’t just leave it as it was, much easier to use than the new one, rather than deal with the complicated app I just order value cabs, their app is much easier to use
8 December 2020
Unprompted review
Reply from A & B Taxis
Good Morning Joanna, thank you for taking the time to leave a review.
The app has been updated to bring it up to date and more streamline. If there is anything we can help you with to make your experience better, please get in touch and we'll be happy to assist.
Friendly and welcoming
I often use A&B taxis to get to work. As a young female they are ALWAYS very welcoming and nice wish is so calming! Never a dull journey and I’d like to thank all the drivers for their great service. Special mention to Steven. Very lovely man! This service is always on time!
8 December 2020
Unprompted review
Reply from A & B Taxis
Jennifer thank you for the feedback ! well done Steven !
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