I came across Accent after an internet search for some footwear. The original order arrived extremely fast. Unfortunately the size I ordered didn’t fit . But Accent has in place a very easy exchange p... See more
Company replied
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See what reviewers are saying
Excellent service. Great website with clearly laid out details on all aspects from purchase to Returns and refunds. Item was as described, Packaged very well with fast delivery and kept upto date a... See more
Company replied
If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down th... See more
Company replied
Since publishing my complaint, issue has been fixed. ORIGINAL: After seeing the great reviews for them here, I decided to buy 3 items from them. I ended up only keeping 1, because the other two d... See more
Company replied
Company details
Written by the company
Born in 1984, Accent has led the way for over 30 years as the destination for trend-led designer fashion for men, women and children. Over the years, Accent has developed a strong reputation as one of the UK’s Denim and Outerwear Specialists not only for the products we stock but also for our expert knowledge and customer service, which we carry not only in our flagship store in the historic Leeds city centre but also in our online store where we sell and deliver product worldwide. Our buyers curate collections to inspire and excite, so we are always on the lookout for the hottest trends and wardrobe staples, putting the customer at the heart of our product offering. From luxury casual products to designer urbanwear, we will always have the right item for the right occasion.
Contact info
11-13 Queens Arcade, LS1 6LF, Leeds, United Kingdom
- 01132346767
- info@accentclothing.com
- accentclothing.com
All the staff friendly and helpful.
25 October 2023
Reply from Accent Clothing
Hello Derick,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Fast service
25 October 2023
Reply from Accent Clothing
Hello Dave,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Reply from Accent Clothing
Hello Gary,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Paul smith loafers
I had a faulty pair of shoes sent out and there was no quibble with replacing them immediately by Accent Clothing
13 October 2023
Unprompted review
Reply from Accent Clothing
Hello Paul,
Thank you for the review.
We're glad you've enjoyed your Accent experience, and that we were able to resolve the issue with your shoes.
-Rachel.
Item received faulty
Item received faulty, have emailed and attempted contact to no avail
9 October 2023
Unprompted review
Reply from Accent Clothing
Hello Connor,
We're sorry to hear that the item you received was faulty.
I can see that we have received only one email from you regarding this, on 10/10/23, and that a member of staff responded on 11/10/23 at 09:52 am with a return link for you to use.
Please check your spam or your junk folder just in case, but I will also send you the link again on the back of the one already sent.
-Rachel.
Very happy with the trainers
Very happy with the trainers. Great price and speedy delivery. Thank you
2 October 2023
Unprompted review
Reply from Accent Clothing
Hello Samantha,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Fast efficient order
Fast efficient order. Good communication throughout. Good product.
29 September 2023
Unprompted review
Reply from Accent Clothing
Hello Tara,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
fast and great service
13 October 2023
Unprompted review
Reply from Accent Clothing
Hello,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Seamless, swift and smooth - brilliant
This was my first time ordering from Accent and it was a seamless, hassle-free experience. They had a great sale on and ordering was easy; delivery was incredibly fast - the order arrived the next day - and returns were equally swift and straightforward. Would happily shop from them again.
1 October 2023
Unprompted review
Reply from Accent Clothing
Hello Nazish,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Great service
Delivered on time and with care. Good communication and great service generally speaking
29 September 2023
Unprompted review
Reply from Accent Clothing
Hello Ioana,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Very good come and item delivery was…
Very good come and item delivery was quick
29 September 2023
Unprompted review
Reply from Accent Clothing
Hello William,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Very helpful and timely customer…
Very helpful and timely customer service. My item was faulty when received and the replacement process so far has been great. (Fault due to manufacturing)
24 September 2023
Reply from Accent Clothing
Hello Erin,
Thank you for the review.
We're glad you've enjoyed your Accent experience, and that we were able to quickly resolve the initial issue with the item.
-Rachel.
Order went through smoothly
Order went through smoothly, payment was easy and delivery of item was very prompt. It arrived all packaged great and well happy with the item. Thank you.
19 September 2023
Unprompted review
Reply from Accent Clothing
Hi Val,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Love it very smart
23 September 2023
Unprompted review
Reply from Accent Clothing
Hello,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Great service and product
Fast delivery of great goods well packaged
20 September 2023
Unprompted review
Reply from Accent Clothing
Hello Jacqueline,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Brilliant product quick easy delivery…
Brilliant product quick easy delivery definitely use again 👍
2 October 2023
Unprompted review
Reply from Accent Clothing
Hello Paul,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Fantastic Indie company they what they do WELL
Really well run company that I`ve used on line for years , the right item turns up every time in no time at all , I buy a lot of my Belstaff from here , they tend to stock the items I like so it`s one of the first retailers I look for when I see something I like on line .
13 September 2023
Unprompted review
Reply from Accent Clothing
Hello Mr Brown,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Prompt delivery and efficient returns
Prompt delivery and efficient returns. Sadly the colours didn’t work with my outfit but the quality of the the shoes and boots from Shoe the Bear were great
2 October 2023
Unprompted review
Reply from Accent Clothing
Hi Viv,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Reply from Accent Clothing
Hi Tina,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
satisfactory
28 September 2023
Unprompted review
Reply from Accent Clothing
Hello Olabanji,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
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