I came across Accent after an internet search for some footwear. The original order arrived extremely fast. Unfortunately the size I ordered didn’t fit . But Accent has in place a very easy exchange p... See more
Company replied
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See what reviewers are saying
Excellent service. Great website with clearly laid out details on all aspects from purchase to Returns and refunds. Item was as described, Packaged very well with fast delivery and kept upto date a... See more
Company replied
If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down th... See more
Company replied
Since publishing my complaint, issue has been fixed. ORIGINAL: After seeing the great reviews for them here, I decided to buy 3 items from them. I ended up only keeping 1, because the other two d... See more
Company replied
Company details
Written by the company
Born in 1984, Accent has led the way for over 30 years as the destination for trend-led designer fashion for men, women and children. Over the years, Accent has developed a strong reputation as one of the UK’s Denim and Outerwear Specialists not only for the products we stock but also for our expert knowledge and customer service, which we carry not only in our flagship store in the historic Leeds city centre but also in our online store where we sell and deliver product worldwide. Our buyers curate collections to inspire and excite, so we are always on the lookout for the hottest trends and wardrobe staples, putting the customer at the heart of our product offering. From luxury casual products to designer urbanwear, we will always have the right item for the right occasion.
Contact info
11-13 Queens Arcade, LS1 6LF, Leeds, United Kingdom
- 01132346767
- info@accentclothing.com
- accentclothing.com
Delivered on time. Jacket was too big for me. Returned and got refunded
Top shop
Delivered on time. Jacket was too big for me. Returned and got refunded
28 September 2023
Unprompted review
Reply from Accent Clothing
Hello Marius,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Great Service
Unfortunately the jacket I ordered although nice did not fit me very well but it was delivered quickly and I also got a free return label and a fast refund. I'd be happy to buy from Accent again
26 September 2023
Unprompted review
Reply from Accent Clothing
Hi Tom,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Quick delivery and very easy and…
Quick delivery and very easy and efficient returns process and processing.
26 September 2023
Unprompted review
Reply from Accent Clothing
Hi Suzy,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Great fast delivery and cheaper than…
Great fast delivery and cheaper than most places 😊
14 September 2023
Unprompted review
Reply from Accent Clothing
Hi Lesley,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Beautiful dress
Beautiful dress - amazing as discounted too! Prompt posting - very happy to support this business
8 September 2023
Unprompted review
Reply from Accent Clothing
Hi Ann,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Excellent i received fast and a good…
Excellent i received fast and a good quality of clothing!
22 September 2023
Unprompted review
Reply from Accent Clothing
Hi Nette,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
QUICK and easy purchase
11 September 2023
Unprompted review
Reply from Accent Clothing
Hi Andrew,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Excellent service as always
Excellent service as always. Great selection of items, easy to navigate site and always spot on delivery. Cheers.
3 September 2023
Unprompted review
Reply from Accent Clothing
Hi Richard,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Trainers arrived quickly
Trainers arrived quickly, well packaged and as described. Happy with purchase and would be happy to use this company again
1 September 2023
Unprompted review
Reply from Accent Clothing
Hello,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Reply from Accent Clothing
Hi Martin,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Returns has been a nightmare
Since publishing my complaint, issue has been fixed.
ORIGINAL:
After seeing the great reviews for them here, I decided to buy 3 items from them. I ended up only keeping 1, because the other two didn’t really fit how I expected. I’ve sent the items back on the 21st of August and the items have not yet been processed and I have not received my money back. I’ve emailed a few times and received vague messages about how they’ll “check with the warehouse”, but no follow-up. It’s really disappointing because I’d definitely would’ve become an ongoing customer for them if I didn’t have this bad returns experience.
14 August 2023
Unprompted review
Reply from Accent Clothing
Hi Luiza,
We're sorry for the experience you've had with our returns.
We were experiencing a few delays with processing order returns, and unfortunately, yours was one of those effected by this delay.
Your return has been processed and your refund has been issued. Please allow 3-5 working days for it to clear.
Kindest regards,
Accent.
Reply from Accent Clothing
Hi Gosia,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Perfect
I love love love my boots as described 100% authentic came with box and dust bags shipping was fast only little problem i had the tracking was a bit slow then switched carriers other than that first time buying from this site went well the croc boots do need to be tried on in store to find you ur sizing i went down it’s a little big not to big cause my calves big it fit that area perfect
21 August 2023
Unprompted review
Reply from Accent Clothing
Hi Ms. Austin,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Quick and reliable
4 September 2023
Unprompted review
Reply from Accent Clothing
Hi Glenn,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Reply from Accent Clothing
Hi Anthony,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Great customer service 👏
12 August 2023
Unprompted review
Reply from Accent Clothing
Hi Chris,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Excellent service
24 August 2023
Reply from Accent Clothing
Hi Barry,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Top quality all round5****
24 August 2023
Reply from Accent Clothing
Hi Raymond,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
Reply from Accent Clothing
Hi Sally,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
I love my package
25 August 2023
Unprompted review
Reply from Accent Clothing
Hi Luqman,
Thank you for the review.
We're glad you've enjoyed your Accent experience.
-Rachel.
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