Accidents Direct Reviews 

7
TrustScore 3.5 out of 5

3.5

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Company details

  1. Legal Services
  2. Personal Injury Lawyer

Written by the company

Accidents Direct was founded on the belief that victims of accidents should have easy access to the justice and compensation they deserve. We know from experience that far too many people simply suffer in silence with injuries caused by the negligence of others, and for over a decade we have made it our mission to reach out to these people and let them know that claiming compensation to help them get back on their feet is much easier than they expect. We understand that the idea of embarking upon a legal process to claim compensation is daunting for many, so we have specifically tailored our service to be simple, friendly, sensitive and completely risk free. We have a dedicated team of trained claims executives, based here in the UK, who are happy to discuss your situation with you and answer any questions you may have about the claims process; you can reach them via phone, text, email or simply by submitting an enquiry on our website.


Contact info

3.5

Average

TrustScore 3.5 out of 5

7 reviews

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4-star
3-star
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1-star

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3.5

All reviews

(7)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Affiliated company still owes me money

My time working with them was good, although I’m giving a poor review due to a company they are affiliated with who still owes me a salary.

1 April 2022
Unprompted review
Accidents Direct logo

Reply from Accidents Direct

We are sorry to hear what happened but you have never been a customer of ours so would prefer you post the review to the correct company

Rated 5 out of 5 stars

The company were professional from…

The company were professional from start to finish in dealing with my accident claim , they kept me informed throughout the claim process and the outcome was very satisfactory. I would not hesitate to use their services again should I need them.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Thanks for your help

I was very happy with the help from Amar, he really helped guide me through my claim and explained everything how it worked.

Thanks Amar keep up the good work

12 August 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

True professionals they were very helpful and put me through to the right people. Called me back at agreed time and stuck to their word with everything they told me. I would definitely pass through to my family and friends. They really do help in bad times

24 March 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Service was great. We had a quick response from the call to the 0845 054 1000 number where we passed the client details.

Engineer was a top guy and sorted out the authorisation quickly.

Client was satisfied and we received payment within 14 days.

1 October 2014
Unprompted review
Rated 4 out of 5 stars

A great service which I thoroughly recommend

I was involved in a road traffic accident just over 2 years ago. I was unaware of the 3 year time limit on Personal Injury Claims until I came across some info about claiming on a website. I was a little dubious about claiming, as my injuries were really quite minor; just some typical neck and shoulder pain, and some lower back pain. Nevertheless I contacted Accidents Direct to see if it was worth making a claim and was told that it was. They guided me through the process and put me in touch with a firm of solicitors who took on my case. In due course I received a cheque for £3900 which was much more than I was expecting. Well worth the time and effort to explore the possibilities of what was on offer.

2 July 2013
Unprompted review

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