Accident Specialists Reviews 311

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, well-mannered, and extremely helpful, always keeping them updated and offering clear explanations. People frequently highlight the excellent customer service, noting that the team goes above and beyond to assist and communicate effectively throughout the entire process. Consumers were very satisfied with the service provided, describing it as amazing, efficient, and supportive. Many felt listened to and supported, leading to successful outcomes in their cases. The company is highly recommended for its professionalism, dedication, and commitment to fighting for its clients.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Our Lawyers were Professional and well mannered keeping us up to date When ever we inquired about or weren’t sure of any matter some one was there at hand to clarify If there was a problem with... See more

Rated 5 out of 5 stars

I can’t thank accident specialists enough. They were extremely helpful, attentive, and took the time to explain everything clearly. I always felt listened to and supported, and thanks to their hard w... See more

Rated 5 out of 5 stars

From the moment we stepped in we were welcomed warmly by Rachael, then Jav. The experience was absolutely seamless and efficient. Thanks to all who helped get us our objective of sorting our damaged c... See more

Rated 5 out of 5 stars

The experience that accident specialist provided was amazing. I was involved in an accident where the third party tried to blame me at the scene. As this was my first accident I’ve been involved in I... See more

Rated 5 out of 5 stars

Highly recommended this company, from beginig to end thy are awesome in their services. Sarah and her team really helpful and kept me updated throughout the whole process. My injuiry claim was succes... See more

Rated 5 out of 5 stars

Jazzi and the team are very professional, very outstanding in every way possible. They go over and beyond to help, and keep communicating through the process. Thank you very much, from Shehraz.

Rated 5 out of 5 stars

Accident Specialists are the best company around, excellent customer service always helpful. They gave me a replacement vehicle straight away with no fuss. My injury claim was also a swift operatio... See more

Rated 5 out of 5 stars

I could not recommend this company enough….My case has been a long process and my Solicter James Culkin and everyone else who has been on my case from day one have all been amazing. They kept me in th... See more

Rated 5 out of 5 stars

The company really tried to make it as easy as possible along the way as these things can be very stressful and long! They were on my side and that was clear from the beginning. Rachel was a total sta... See more

Rated 5 out of 5 stars

Had a great time dealing with Accident Specialists they provided a great service handling my case and got the results I wanted. A special thanks to Sarah for handling my case and providing updates alo... See more

Rated 5 out of 5 stars

I was recommended to this company by a friend and was not disappointed they dealt with it very professionally keeping me informed regularly and updating me on any issues that may of risen. Consequentl... See more

Rated 5 out of 5 stars

I appreciate what accident specialist done for me. My claim was successfully resolved. Help from Lisa, Ian and Tegan went a long way.

Rated 5 out of 5 stars

I would highly recommend this company. They were really helpful and kept me updated throughout the whole process. I am very satisfied with the outcome.

Rated 5 out of 5 stars

Sarah spent lot of time over the phone and she was very polite and helpful. when she asked for my personal details deeply I wasn't very nice to her at that time she been very kind and helpful and i wi... See more

Rated 5 out of 5 stars

Excellent support from the team, kept me informed frequently with updates throughout all the delays. I’m happy with their service :)

Rated 5 out of 5 stars

Want to thank the staff here at accident specialist! Always checking in and helping with any questions. Thanks again!

Rated 5 out of 5 stars

I’m incredibly grateful for the amazing outcome in my case, all thanks to the persistence and professionalism of my solicitor. From the very beginning, they were committed to securing the best possibl... See more

Rated 5 out of 5 stars

The staff have all been extremely helpful and supportive, keeping me informed every step of the way.Im very grateful to them all

Rated 5 out of 5 stars

The team are very professional and always willing to help. Communication was excellent, and took the stress out of trying to find out what is happening. Very highly recommended.

Rated 5 out of 5 stars

Very efficient, no problems at all! Very good customer service and very nice vehicles offered.

Rated 5 out of 5 stars

I had a truly positive experience with Accident Specialist From the moment I contacted them, their team was professional, responsive, and empathetic. They handled my case with care and efficiency, ke... See more

Rated 5 out of 5 stars

I am very satisfied with the service provided. The support and assistance were excellent.

Rated 5 out of 5 stars

Excellent service all times. Professional and Friendly staff to look after client, handling the claim professionally. Highly recommended claim specialist.

Rated 5 out of 5 stars

Following a traumatic accident, I sought the services of Accident Specialist. I highly recommend Sarah and her team for their exceptional support and professionalism. Navigating the complexitie... See more

Rated 5 out of 5 stars

great service, excellent communication, kept me informed at all steps. Highly satisfied!

Rated 5 out of 5 stars

Accident Specialists were absolutely fantastic throughout my claim! They kept me updated at every stage, answered all my questions, and made the entire process incredibly smooth and completely stress‑... See more


Company details

  1. #13 of 37 best companies in Personal Injury Lawyer
  2. #6 of 13 best companies in Accident insurance company
  3. #4 of 4 best companies in Lawyer Referral Service
  4. #44 of 153 best companies in Legal Services

About Accident Specialists

Written by the company

Why choose Accident Specialists?

  • The last thing anyone wants is to be involved in an accident
    Law Firms often provide minimal communication, leaving clients feeling unsupported and in the dark. At Accident Specialists we navigate clients through every step of the claims process, providing personalised support and clear communication to ensure satisfaction and peace of mind.

  • We always strive to get you the maximum compensation
    In a recent Court of Appeal case, Rabot v Hassam (2022), the third-party insurers initially offered £1,390. While other firms might have settled, we pursued the case in court and successfully obtained £3,100 for our client's personal injuries—123% more than the original offer!

  • We go the extra mile
    If you have been involved in a road traffic accident, our main focus is to get you the best rehabilitation so you make a full recovery from your injuries we . We can also arrange physiotherapy, specialists’ appointments and recover your lost earnings and other uninsured losses.

  • Keeping you Mobile
    For most people a vehicle is essential for their daily activities. We provide a like for like replacement vehicles in most cases an upgrade to what you have been driving within 24 hours, if not sooner! We also will pick your damaged vehicle up and get it in for repair.

More about us …

We have over 25 years of industry experience, and regulated by The FCA we understand being involved in an accident can be a very traumatic experience and that’s why at Accident Specialists we take all the stress away and provide a range of services tailored to your needs. We have successfully aided thousands of individuals in securing the compensation they deserve for their injuries. Whether you have experienced a fall, a road traffic accident, or an accident at work, we are committed to helping you obtain the compensation you deserve.

We are dedicated to handling your claim with the utmost professionalism, providing your own file handler who will assist you from start to finish, ensuring the process is as straightforward as possible. Additionally, we work closely with our award-winning solicitors to guide you through every step of the process.

Our meticulous approach ensures that we are best positioned to secure maximum damages for you. We understand the importance of accurately recording all your injuries, documenting how

each injury was sustained and detailing its impact on your life. This will ultimately result in you receiving maximum damages for all your injuries.

Visit our website


Contact info

4.9

Excellent

TrustScore 5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Accident Specialists were absolutely…

Accident Specialists were absolutely fantastic throughout my claim! They kept me updated at every stage, answered all my questions, and made the entire process incredibly smooth and completely stress‑free. I always felt genuinely listened to and supported, and thanks to their dedication and hard work, my case was a success. I couldn’t recommend them highly enough to anyone needing legal help after an accident!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I can’t thank accident specialists …

I can’t thank accident specialists enough. They were extremely helpful, attentive, and took the time to explain everything clearly. I always felt listened to and supported, and thanks to their hard work, my case was successful. I highly recommend them to anyone needing legal help after an accident.

6 January 2026
Rated 5 out of 5 stars

Sarah is great

Sarah spent lot of time over the phone and she was very polite and helpful. when she asked for my personal details deeply I wasn't very nice to her at that time she been very kind and helpful and i wish to say that I apologise for that time. Sarah is great .

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, no problems at all! Very good customer service and very nice vehicles offered.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

There was an amicable resolution

Our Lawyers were Professional and well mannered keeping us up to date
When ever we inquired about or weren’t sure of any matter some one was there at hand to clarify
If there was a problem with an appointment it was resolved in the least time
There was a period when things were taking a long moment and it seemed there my be some dragging of feet but there was party to party consultationing going on and basically
Some transaction just take a bit longer than others
Now here we are and thanks again for everything

16 November 2025
Rated 5 out of 5 stars

Accident

The experience that accident specialist provided was amazing. I was involved in an accident where the third party tried to blame me at the scene. As this was my first accident I’ve been involved in I didn’t know how to deal with the situation. A friend recommended me to speak to jav as he may be able to help. He helped me claim a non fault, getting me paid out for my car and then he helped me receive money for the injuries I had due to the accident. The team at accident specialist was lovely, regularly keeping me updated and they helped me receive full compensation swiftly. If you are involved in an accident I would definitely recommend you to get in touch with accident specialist.

3 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look