Accident Specialists Reviews 

319
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our Lawyers were Professional and well mannered keeping us up to date When ever we inquired about or weren’t sure of any matter some one was there at hand to clarify If there was a problem with... See more

Rated 5 out of 5 stars

I can’t thank accident specialists enough. They were extremely helpful, attentive, and took the time to explain everything clearly. I always felt listened to and supported, and thanks to their hard w... See more

Rated 5 out of 5 stars

Everyone on the team has been helpful. Always kept in touch and kept me up to date with the claim process and stages. Easy to talk to and friendly staff. Always available to speak to via phone or What... See more

Rated 5 out of 5 stars

“Excellent service from start to finish. The team was very professional, helpful, and kept me informed throughout the whole process. Everything was handled quickly and smoothly, and they made a stress... See more

Company details

  1. #13 of 36 best companies in Personal Injury Lawyer
  2. #6 of 12 best companies in Accident insurance company
  3. #4 of 4 best companies in Lawyer Referral Service
  4. #44 of 155 best companies in Legal Services

About Accident Specialists

Written by the company

Why choose Accident Specialists?

  • The last thing anyone wants is to be involved in an accident
    Law Firms often provide minimal communication, leaving clients feeling unsupported and in the dark. At Accident Specialists we navigate clients through every step of the claims process, providing personalised support and clear communication to ensure satisfaction and peace of mind.

  • We always strive to get you the maximum compensation
    In a recent Court of Appeal case, Rabot v Hassam (2022), the third-party insurers initially offered £1,390. While other firms might have settled, we pursued the case in court and successfully obtained £3,100 for our client's personal injuries—123% more than the original offer!

  • We go the extra mile
    If you have been involved in a road traffic accident, our main focus is to get you the best rehabilitation so you make a full recovery from your injuries we . We can also arrange physiotherapy, specialists’ appointments and recover your lost earnings and other uninsured losses.

  • Keeping you Mobile
    For most people a vehicle is essential for their daily activities. We provide a like for like replacement vehicles in most cases an upgrade to what you have been driving within 24 hours, if not sooner! We also will pick your damaged vehicle up and get it in for repair.

More about us …

We have over 25 years of industry experience, and regulated by The FCA we understand being involved in an accident can be a very traumatic experience and that’s why at Accident Specialists we take all the stress away and provide a range of services tailored to your needs. We have successfully aided thousands of individuals in securing the compensation they deserve for their injuries. Whether you have experienced a fall, a road traffic accident, or an accident at work, we are committed to helping you obtain the compensation you deserve.

We are dedicated to handling your claim with the utmost professionalism, providing your own file handler who will assist you from start to finish, ensuring the process is as straightforward as possible. Additionally, we work closely with our award-winning solicitors to guide you through every step of the process.

Our meticulous approach ensures that we are best positioned to secure maximum damages for you. We understand the importance of accurately recording all your injuries, documenting how

each injury was sustained and detailing its impact on your life. This will ultimately result in you receiving maximum damages for all your injuries.

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Accident Specialists Surrey

Personal Injury & Accident Compensation Recovery Experts In Surrey.

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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4.9

All reviews

(319)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I had my accident I was…

When I had my accident I was recommended to use this company, I am very happy I did, Sue Cooke was extremely helpful and sorted everything out and made my claim so much more easier.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Great results, thank you!

Great results! Had a case regarding a vehicle collision, I was due some compensation and thankfully after time I got my payout! Very good communication and always keeping myself updated. Would like to thank the team and specifically Sarah for keeping myself updated. Much appreciated. I would recommend this company to anyone.

10 October 2024
Unprompted review
Rated 4 out of 5 stars

I had great experience

I had great experience, communication was clear, always up to date and claim was resolved within 2 weeks. Definitely recommend accident specialists

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Complete waste of time

Do not touch this company they are a complete waste of time I even had a witness and after wasting 3 months of my time they said they couldn’t help me. My mistake for using incompetent people 👎🏻

30 August 2024
Unprompted review
Accident Specialists logo

Reply from Accident Specialists

We are very disappointed on the 1-star review as we are still actively working on your file! Due to the accident circumstances your claim is being disputed by the third-party insurance company, therefore the credit repair company garage can only authorize repairs once liability has been confirmed.

The delay has been due to the insurance company not taking calls and only communication via email. Your file has been chased up on a regular basis but their reply was always the witness statement was yet to be reviewed.
Today they replied back to say that they believed your accident is 50/50 split in liability and the witness statement not supporting you fully.

You have today now supplied further supporting evidence which we have forwarded on. We are now in the process of having the file re-opened and have asked a senior member of staff of the credit repair company to review your case which we have explained to you, to which you replied, ‘I know your just doing your job’.
Hopefully we can get your case resolved but please bear in mind we have been working tirelessly on your file and are fully supportive of your situation, however insurance companies are not the easiest to deal with at times and if they refuse to admit full liability then we have limited options.

Rated 5 out of 5 stars

Amazing service!

Very professional, helpful and organised! They handled my situation quickly and efficiently with a successful outcome, always available if I had any questions. Would highly recommend!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer Service

Great customer service from start to finish.
The process can be a bit lengthy but the lines of communication between the team and the client are open every step of the way.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

The best!

The entire team are great with keeping you informed at each stage of your claim and make sure you understand everything that’s going on behind the scenes. Communication is quick and reliable. Thanks Accident Specialists Crawley!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Best Customer service...

Thanks for all your hard work in ending the claim of my daughter's accident. Really appreciate your communications and updates on every matter. After a long starvation of 4 years, the journey comes to an end with all your support. Great work chasing the case and updating me as early as possible to keep me in my comfort zone. I thank you again for your team.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

If you want your compensation paid out…

If you want your compensation paid out fast, contact Accident Specialist. Guaranteed to get maximum payout. I'm ever so greatful for the professionalism and constant update regarding my claim. The process was smooth and simple. Thank you all #@Accident Specialist

15 July 2024
Unprompted review
Rated 5 out of 5 stars

I am extremely grateful for the speedy…

I am extremely grateful for the speedy expertise action taken to resolve the accident claim on my behalf. Also I would like to thank Alastair Brown, Jaden Connolly and Sarah Connolly and all who participated to the communication and advice that resulted to the successful resolution of my claim.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend, hassle free…

I had accident which wasn’t my fault and I didn’t know what to do at all . My friend told me about accident specialists and they took everything on board. I didn’t have to do much , they arrange car for me and fixed my one in less than 6 weeks( looks like new) . They give me a lots of supports and keep me in touch all the time . Very friendly team .

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service and care

From the moment I had my accident to the end outcome accident specialist kept me informed through out the whole process they took care of everything and were really helpful.
I would recommend them to all my family & friends.
Thanks again guys 👍🙂

28 June 2024
Unprompted review

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