Accountable.de Reviews 

411
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is extremely intuitive, making bookkeeping, invoicing, and managing tax processes very straightforward. People love how easy it is to navigate, saving valuable time and frustration while handling everyday business tasks efficiently. Some reviewers were happy with the responsive customer support and the helpful English language options available for users. Consumers also noted that the clear answers and useful automated features successfully simplify the entire accounting process. Users find the interface fun and functional, turning routine financial work into a surprisingly enjoyable daily activity.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very intuitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Taxes have always been the bane of my self-employed existence. Now with Accountable, I have everything in order, I know exactly what my income should be, what taxes to set aside, timely reminders to s... See more

Rated 5 out of 5 stars

I have been using Accountable for a couple years now and it has been such a great relief to find a tool that helps me wrangle my bookkeeping and invoicing with a tool that is easy to use and straight... See more

Rated 5 out of 5 stars

The app Accountable seems a bit pricey at first, but when I think about how much time I’ve saved thanks to the app, it’s worth it. My favorite features are connecting my Accountable account to my bank... See more

Rated 5 out of 5 stars

Very recommended! Easy to navigate and find things I am looking for. Available in English and German, which is perfect. Also, you can directly classify the bank payments so you do not need to save ev... See more


Company details

  1. Tax preparation software
  2. also in
  3. Accounting Software Company
  4. Bookkeeping service
  5. Financial Planner
  6. Tax Preparation
  7. Tax preparation service

Written by the company

Alle Steuern. Eine Lösung. Erledige alle Steuererklärungen für Selbstständige ohne Fehler. Persönliche Hilfe per Telefon - Für deine Fragen zu Buchhhaltung und Steuern erreichst du unser Steuer-Coaches jederzeit. Garantie auf Steuererklärungen - Keine Angst vor Fehlern oder Steuernachforderungen vom Finanzamt. Steuerberatung auf Wunsch - Du brauchst individuelle Beratung? Unsere Partner-Steuerberater helfen dir zum Festpreis.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

411 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(411)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Accountable

Love Accountable! Easy to keep on top of my accounting, and even facilitates creating and sending invoices. Superb support by real people whenever I have a question too. Highly recommended!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Accountable made my life easier

I wish I had discovered Accountable before.

Moving to Germany, starting and running my own business as a self-employed, for someone who does not speak German like me, was not easy at all.

Accountable perfectly responded to my needs and my concerns, giving me all the necessary information and instructions on how to manage my business.

A platform designed by putting people at the center, with a clear and usable interface and a customer support that exceeded my expectations.

Franziska, with her kindness and expertise, promptly replied by email to all my doubts and questions and helped me in a dedicated call to set up my profile, bills and expenses correctly. Thanks again Franziska!

In conclusion, Accountable was that nice discovery that made my life easier.

14 February 2024
Unprompted review
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Reply from Accountable.de

Wow! You made our day with that amazing feedback. 💜🙏🏼 Thank you so much for taking the time to share your feedback.

Rated 4 out of 5 stars

Easy to use, still missing some useful things...

I really enjoy the clear interface. However, I would love to be able to connect my SUMUP bank account to track my expenses.

6 February 2024
Unprompted review
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Reply from Accountable.de

Thank you so much for your amazing feedback, Milly! :)
We are working on implementing SUMUP as a bank account with our external bank connection provider. Hopefully it will be available soon.
Please note that you can always use Accountable also without a bank connection.

Rated 5 out of 5 stars

Super support

Super support, the interface is easily and friendly. I mostly use desktop and so far am loving everything, particularly the ease of use. also love that my banks integrate into Accountable, so it's super easy to track everything in one place. Just started using the invoice feature, and it's really advanced and very professional looking.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Clear and easy.

Easy to navigate and very helpful when doing a simple accounting.

28 January 2024
Unprompted review
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Reply from Accountable.de

So nice to hear, dear Marcin. 💜 Thanks for sharing.

Rated 5 out of 5 stars

Nice app

People are really professional, such a nice app.
Whenever you ask a question from tax coaches they reply you maximum in 24 hours with all the possible literature and knowledge.

25 January 2024
Unprompted review
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Reply from Accountable.de

Such an amazing feedback. 💜 Thank you so much, dear Sid.

Rated 4 out of 5 stars

It is clear and easy to use

It is clear and easy to use. I am able to find articles that help me understand the process as a tax amateur. There are a few technical hiccups that can be easily fixed, such as

15 January 2024
Unprompted review
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Reply from Accountable.de

Dear Rebana, thank you for your positive review. 💜 Please contact our tax coaches regarding the issues, if you're currently facing them. We'll take care of it asap! You can contact us via chat or support@accountable.eu. Our tax coaches can also assist with questions regarding Accountable, taxes and bookkeeping.

Rated 5 out of 5 stars

No more playing games with the tax office

Having been a expat freelancer in Germany for the past 10 years. Taxes were always a source of anxiety and filled my imagination with black magic that only a qualified accountant with a doctorate in German tax law could be trusted with. I always felt like I had no idea what was going on with my bookkeeper, and every few months I was hit with another surprise from the tax office.

With Accountable I feel like I am empowered with situational awareness on my upcoming deadlines and better educated about my business' finances in general. Plus I feel like I'm taking more of an active role in my own book-keeping.

13 January 2024
Unprompted review
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Reply from Accountable.de

Thank you for this incredible review 💜 Exactly what we work hard to achieve.

Rated 5 out of 5 stars

It is taking me a little time to learn…

It is taking me a little time to learn to organize my own expenses and income, but the tool is equipped for all my needs! I am in love with Accountable and recommending it to everyone I know! Super worth it, peace of mind.

10 January 2024
Unprompted review
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Reply from Accountable.de

Dear Mia, thank you so much for this extremely positive review. 💜 Please always feel free to contact our tax coaches, if you have any questions regarding taxes, bookkeeping or Accountable itself. Thank you as well for already recommending Accountable to others. Don't forget to provide your referral link.

Rated 5 out of 5 stars

Exceptionally positive experience!

As an individual navigating the intricate world of self-employment, I have found an invaluable ally in the Accountable platform. From the outset, their team has been nothing short of amazing, consistently exceeding my expectations with their responsiveness and expertise.

One of the standout features of Accountable is their dedication to personalized assistance. Each time I faced a hurdle or had a question, their team was there to provide clear, concise, and helpful answers. This level of individual attention is rare and has been instrumental in my journey as a freelancer.

Accountable has proven to be a reliable resource, offering valuable insights into freelancing. Whether it's tax advice, invoice management, or general freelancing tips, I've found their resources to be current, relevant, and extremely useful.

10 January 2024
Unprompted review
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Reply from Accountable.de

Ahmed, you make our day with this review 💜

Rated 5 out of 5 stars

Amazing app

Amazing app, very supportive and fast team answering questions.

5 January 2024
Unprompted review
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Reply from Accountable.de

Thank you so much for your lovely feedback, dear Juli. 💜

Rated 5 out of 5 stars

Can't get easier than this

Makes everything super simple and understandable. Fantastic support team as well. They helped answer all the questions I had. Can only recommend.

3 January 2024
Unprompted review
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Reply from Accountable.de

Much appreciated, dear Armin. 💜 We're pleased to hear that you like Accountable.

Rated 4 out of 5 stars

One of the best solutions for freelancers

Very beginner friendly UI, very useful informative blog posts, extremely helpful customer support and some nice perks like N26 smart plans...

26 December 2023
Unprompted review
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Reply from Accountable.de

Thanks, Vivek! Your feedback is much appreciated. 💜

Rated 5 out of 5 stars

I started using it today

I started using it today. Enjoying the free version and so far all smooth. I will use the free version for a while and then will switch to the paid version. But so far all very smooth and convenient...

16 December 2023
Unprompted review
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Reply from Accountable.de

Good to hear. :) Thanks for your feedback! Just contact our tax coaches if you need any support with the software, accounting or taxes in general. 💜

Rated 5 out of 5 stars

Making German Taxes Easy and Even Fun

The Accountable team has created an incredibly well-designed platform and has the most amazing customer support. I have learned more from their support team (at no additional cost beyond my subscription) regarding German tax rules and processes than I ever did in three years of paying a Steuerberater way too much. For the first time in five years, I feel confident that I am doing everything right as a freelancer in Germany. Their team even helped me draft a letter (in German) to petition the Finanzamt to lower my quarterly payments due to a major change in income from one year to the next, and after a few unsuccessful attempts on my own, their letter did the trick and got me the outcome I so desperately needed! The app also includes fun little dog illustrations and messages of encouragement when adding expenses to the system that make doing tax work a lot less stressful, and dare I say even a little fun (even though the Finanzamt continues adding more stress), and I am so incredibly grateful for that! I wish more companies treated their customers as well as Accountable. The world would be a much better place for it.

15 December 2023
Unprompted review
Accountable.de logo

Reply from Accountable.de

Dear Stephanie, Your feedback means a lot to us. 💜 Thanks for that.
We are incredibly happy to hear that you are so satisfied with our software and our service in general. Also, it's amazing to hear that our team was able to help you in that regard.
Looking forward to continuing to work with you. Please let us know if you have any suggestions about room for improvement in the software. All the best for you. 💜

Rated 5 out of 5 stars

Great tool

Simple, clear ... Great

5 December 2023
Unprompted review
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Reply from Accountable.de

That's how it should be. :-) Thanks for your feedback, Alex. 💜

Rated 5 out of 5 stars

Best in class

Great tool to compute my taxes.
Extremely simple and visual. No bugs or crash so far.
Excellent online support and great knowledge of German laws.

1 December 2023
Unprompted review
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Reply from Accountable.de

We're so happy to hear that! 💜 Thanks for this amazing feedback.

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