Accudeal.nl Reviews 492

TrustScore 2 out of 5

1.9

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Rated 5 out of 5 stars

I am aware that a company can't have all the batteries available in its warehouse. I ordered a special battery on Friday, and they delivered it in good order yesterday. It was packed firmly, and every... See more

Rated 1 out of 5 stars

Ordered a car battery before 10am with the option to be delivered on the same day evening between 17h30 and 22h. Got email saying it was delivered and the tracking code points to delivery company in... See more

Rated 1 out of 5 stars

A SCAM!!!!! Ordered a battery because the price was good and the stock status showed it was available. After payment, I received just one email saying “thank you for your order” — and then n... See more

Rated 1 out of 5 stars

Said they would deliver in the evening with extra cost. Nothing showed up, next day called them, there customer service was not to be reached by phone. Now I paid extra for fast delivery and days h... See more

Company details

  1. Battery shop
  2. Electronic spare parts
  3. Electronics store

Information provided by various external sources

Een Accu kopen? Voor elke toepassing het juiste product! ✓ Breed assortiment ✓ Levering binnen 1 werkdag ✓ Gratis verzending ✓ Goothandel prijzen


Contact info

1.9

Poor

TrustScore 2 out of 5

492 reviews

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Rated 1 out of 5 stars

Not available for any question…

Ordered a battery for pick up in Amsterdam. Site and email says they're open on Saturday. Went there twice, closed. Sent 5 emails and 2 web chats to change to postal delivery. Never received response. Service is awful, don't buy anything here!

22 April 2023
Unprompted review
Rated 1 out of 5 stars

I paid for faster shipping

I paid for faster shipping, later it turned out that the battery that was available, Suddenly is not available. I agreed to a replacement. I waited over a week, after a week the courier showed up, called that he had a battery and I never saw him or the battery again. no contact with anyone now. I do not recommend

9 March 2023
Unprompted review
Rated 1 out of 5 stars

No delivery No communication !

order placed at 9.30am including the surcharge for the evening delivery. Received order confirmation that also states the evening delivery. Unfortunately nothing showed up that night. Called the next day, customer service was not available by phone, you just have to send an email.
So I immediately canceled the order by e-mail. Hopefully they will refund the full purchase amount in time

They don't take orders and customers seriously. Unfortunately, I read many other bad reviews after I had this experience with Accudeal.nl myself. Do not order here if you want to receive the batteries quickly or at all!

24 January 2023
Unprompted review
Rated 1 out of 5 stars

Used their own online tool to select a…

Used their own online tool to select a battery. Once shipped with delay, it turned out be the wrong battery. Return shipping costs me 12€, while I am not at fault.
Lots of better companies out there with better service and knowledge. Also customer service just doesn’t reply.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not order at this company !

Said they would deliver in the evening with extra cost. Nothing showed up, next day called them, there customer service was not to be reached by phone.
Now I paid extra for fast delivery and days have passed.

Do not order here ! they dont take customers seriously, many other bad reviews.

28 November 2022
Unprompted review
Rated 1 out of 5 stars

Order not delivered on same day like advertised.

Ordered a car battery before 10am with the option to be delivered on the same day evening between 17h30 and 22h. Got email saying it was delivered and the tracking code points to delivery company instabox with a status they didn’t receive the product.
Called support and they didn’t even know the information on their website.
Instead of solving the issue they ask to send an email.

22 October 2022
Unprompted review
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