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Accurist Reviews 1,145

•
TrustScore 4.5 out of 5

4.6

Watch shop
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Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their stunning, sophisticated, and elegant design, often highlighting the exquisite finishing and high-quality materials. Many are particularly impressed with the value for money, noting that the watches often appear more expensive than their actual cost. The delivery service is consistently described as prompt, well-packaged, and efficient, with many appreciating the included presentation boxes and watch rolls. The ordering process is also frequently mentioned as easy and secure. However, some customers also noted issues with product functionality, with watches occasionally arriving not working or stopping after a short period. A few people experienced problems with engraving services, finding that the free engraving advertised was not always provided or that the process caused delays.

What people talk about most

Product

People report positive experiences with product, often praising the watches for their great value, stylish... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exquisite and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Clients share positive opinions on order. Many reviewers found the ordering process easy, smooth, and fast,... See more

Price

Users describe positive interactions with price, often highlighting that products offer great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought this watch as a present. The presentation box is absolutely top of the class and gives you a great feeling of high quality. On opening you see a stunning, sophisticated and elegant timepi... See more

Rated 5 out of 5 stars

Very happy with this watch, especially at the price point. The website photos are good, but it's even more impressive in the metal. Little details like the polished edges on the case make it fee... See more

Rated 5 out of 5 stars

I am still wearing my accurist watch which i bought back in 2012 although i have replaced the bracelet a few times. The service was always good and received free parts in the past. Very helpful and im... See more

Rated 5 out of 5 stars

Thus is a Christmas present so can only review from the buyers side. Website easy to navigate, was a good price reduction on Black Friday. Delivery was as scheduled. Well packaged and very nice presen... See more

Company details

  1. #91 of 129 best companies in Watch shop

About Accurist

Written by the company

About:
Accurist was established in 1946 in London, UK. The brand prides itself on selling beautifully designed watches with impressive features, all at reasonable prices.

British designs:
Our timepieces encompass classic British designs. Each individual watch is fabricated by our design team at our head office in the UK.

2 year guarantee:
All Accurist watches are guaranteed against manufacturing defects for a period of two years from the date of purchase.

What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please visit: https://www.accurist.com/contact-us

We care:
From basic queries, to purchasing your watch, to the aftercare even years after, we care about our customers and want you to have the best experience possible. No matter what you need, we endeavour to assist everyone.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 46% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Nice watch - dirty presentation case

I liked the watch I ordered, though unfortunately it didn’t sit well on my wife’s wrist, so we returned it.
But I was VERY disappointed by Accurist’s presentation. The presentation case the watch came in was dirty - it had clearly been used before. I really felt there was no way I could give the watch as a present - the case it sat in was dirty.
And there was no classy leaflet, to tell us about the watch and to give a quality feel. How do you start a new Accurist watch that is stopped at ten to two?
I don’t know. Was I supposed to go to Timpsons and ask them to start it for me? Or was I meant to Google ‘Accurist watch start from new’ and follow a YouTube video for 2 minutes 40 seconds to show me how to do it?
Come on, Accurist. I believe your watches are quality products - show that in the way you present your watches, please. It will make a big difference.
This review is not for publication - I am not trying to besmirch Accurist’s reputation, but hoping you will learn from my experience.

26 November 2025
Rated 1 out of 5 stars

bought an accurist watch 18 months ago…

bought an accurist watch 18 months ago wore it for 2 weeks then put it in a display case came to put it on this week and the battery was flat so went to the dealer and asked for a new battery which he did for me but the watch still not working it turns out the battery he took out had turned black and the new battery still not working

18 December 2025
Unprompted review
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Reply from Accurist

Hi Dave, Thankyou for your review, although I am very sorry to hear about this issue - all Accurist watches come with a 2 year guarantee (with an extended 5 year guarantee registration), so if you can get in touch with our support team we would be happy to help resolve this for you. https://support.accurist.com/en-GB/contact-form-2140871

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