AceCosm Reviews 10,111

•

4.8

Beauty product supplier

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Review summary

Created with AI, based on recent reviews

Looking at 2,914 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often describing them as top-notch, superb, and authentic. Many people highlight the fast and reliable delivery service, noting that orders frequently arrive on time or even sooner than expected. The ordering process is also frequently mentioned as smooth and easy. Reviewers are particularly impressed with the excellent customer service, citing quick response times, helpfulness, and professionalism when addressing questions or issues. However, some customers also noted issues with orders being held up in customs, leading to delays in receiving items. A few other people also felt that some products arrived at room temperature, potentially affecting their effectiveness, or that an ordered item was missing from their delivery.

What people talk about most

Product

Consumers find products to be of high quality and authentic. Many reviewers praise the wide selection,... See more

Delivery service

Reviewers express satisfaction with the delivery service, consistently highlighting its speed and... See more

Order

Clients share positive opinions on order. Many customers praise the fast delivery, with some receiving orders... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness,... See more

Reviews shaping this summary

I LOVE ordering from acecosm - the products are top notch and the customer service is some of the best I have encountered. Have placed several orders with them and don’t plan on going anywhere else. T... See more

AceCosm is somewhere i buy from quite often , they have a large selection of products . Always helpful when asking for advice and delivery is always fast .

Been their customer wince they started and only had one problem with the shipment through border control. Acecosm.com solved it, making sure theyre there to help you through out. The quality of their... See more

This company is pretty boring.It's so perfect. Your orders always arrive on time. Customer service is excellent. And the products go on sale quite often. This company is very consistent.

Company details

Written by the company

Supplier of Korean Aesthetic Medicine Products - Fillers, Botulinum Toxins, Numbing Creams, Skin Boosters, Fat Dissolvers, Lifting Threads and more. Worldwide shipping

Contact info

Seoul, South Korea
info@acecosm.com
acecosm.com

4.8

Excellent

10K reviews

5-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

3 days ago

Love the products I’ve been purchasing…

Love the products I’ve been purchasing ! Literally transformed my skin and hair !

16 May 2026

Reply from AceCosm

A day ago

Dear Mimi,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our products.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

3 days ago

Fast shipping and great customer service

15 May 2026

Reply from AceCosm

A day ago

Dear Lola,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our customer service and fast shipping.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

3 days ago

Great company

Great company! Easy to order, fast shipping and processing money from consumer side is simple.

15 May 2026

Reply from AceCosm

A day ago

Dear Karen,

Thank you for your positive feedback!

We’re happy to hear that you’re satisfied with our fast shipping and order process.

We truly appreciate your support and look forward to serving you again

Best regards,
AceCosm

3 days ago

It was slow to get to someone in the…

It was slow to get to someone in the beginning but once the order has been placed — it was sooo smooth. My first time ordering was a great experience. Item arrived faster than I could hope for. Thank you. Can’t wait to buy more

18 May 2026

Unprompted review

Reply from AceCosm

A day ago

Dear Nina,

Thank you for your positive feedback!

We're happy to hear that you're satisfied with our fast shipping.

Thanks again for your support, and we hope to serve you again soon!

Best regards,
AceCosm

3 days ago

Very responsive and willing to help you if something happens to the order.

15 May 2026

3 days ago

So easy to work with

So easy to work with. Products are amazing. Love the customer service as they are quick to respond and helpful.

15 May 2026

4 days ago

I LOVE AcsCosm

I LOVE AcsCosm! Great products, very responsive customer service, and fair prices.

14 May 2026

4 days ago

Fast Shipping and Excellent Products

I wish I could give this company 10 stars. They ship soo fast and their customer service is very responsive and helpful. They have excellent products at great prices. I highly recommend buying from them

15 May 2026

4 days ago

25 October 2025

4 days ago

Shipping is spectacular!!!!!

Allways a great experience with Acecosm. Products are amazing and easy to use for beginners as well as experienced professionals.

15 May 2026

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