ACIS Educational Tours Reviews 977

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, knowledge, and ability to create engaging and memorable experiences. The service provided is frequently highlighted as exceptional, with many appreciating the meticulous planning, attention to detail, and seamless execution of trips. Reviewers often note the high quality of the holidays, including well-chosen locations, comfortable hotels, and authentic dining experiences. Many people appreciate the balance of planned activities and free time, allowing for both exploration and relaxation. However, some customers also noted that certain tours felt rushed, with insufficient time at important sites. A few other people also felt that the amount of time spent on coaches was too long, and some wished for more commentary during bus journeys. There were also occasional mentions of a lack of porter service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising tour guides and managers for being... See more

Service

Users describe positive interactions with service, highlighting that everything was perfect during their... See more

Holidays

Customers consistently note positive experiences with holidays, with many describing their trips as amazing,... See more

Location

People report positive experiences with location, often praising the centrally located hotels that save... See more

Quality

Customers had positive experiences with quality, consistently praising the hotels as wonderful, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing first visit to France! So glad I went with ACIS, the options were amazing and the tour guide was hands down the best! Thank you, Fabien, for all your hard work and dedication to making out e... See more

Rated 5 out of 5 stars

I chaperoned a group of students on a Costa Rica trip involving half-day Spanish classes followed by planned, cultural activities such as zip-lining, surfing, and salsa dancing. It was the perfect bal... See more

Company replied

Rated 5 out of 5 stars

Just met the amazing, kind, gracious, conscientious and meticulous staff behind the scenes of all of the fantasitc trips. The Global Conference is such a wonderful way to connect to the people who car... See more

Rated 5 out of 5 stars

I’ve been home for a week and I’m still glowing from our trip to Spain. I was very pleased with the organization and advertising for each venue. We had a full house every night! I was most impresse... See more


Company details

  1. Tour Agent

Written by the company

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

977 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Never again

The tour was poorly planned with little thought to the importance of what we were seeing and large gaps of unplanned free time. We did a speed run of the acropolos and museum in 2 hours only to have 6+ hours of free time to manage with teenagers. If not for our contact on the ground Artemis, it would have been a complete disaster. She was the only redeeming part of the trip. Each day was speed run an ancient ruin with no time to actually take it in and then have 4-6 hours of free time in a random city. This would have been a recipe for disaster if we didn’t have good students.

29 May 2026
Rated 5 out of 5 stars

Every aspect was superior.

Every aspect was superior.
Site selection - all of the sites were unique and interesting.
Logistics - the coach service was excellent
Tour guide - Ian Graham added great perspective and interesting context
Meals - fun and great food
Hotels - better than experienced on past tours
Schedule - action packed

23 May 2026
Rated 5 out of 5 stars

James Higginson is far and away the…

James Higginson is far and away the best tour guide I have ever had - extremely knowledgeable, well spoken in English and French, always a positive attitude, and any problems were quickly resolved.
The tour was well organized and executed to near perfection. I don’t know how it could be improved.

27 May 2026
Rated 5 out of 5 stars

US Women's Trip to France

Our women's trip to France was well organized and filled with fun activities. The wine tastings, the wonderful food, the walking tours, and the visits to the quaint towns made the trip special. No activity was too strenuous or difficult for those on the trip. The sites were amazing and the stops well planned with enough free time to fit additional personal exploration of the towns, shops, and restaurants. Our tour guide was experienced, welcoming, and addressed unforeseen issues immediately with a calm and friendly attitude. She was very knowledgeable and fun. The included food was wonderful and appropriate for a group of ladies who expected a high level of cuisine. The hotel accommodations were excellent. The only issue that arose was with the hotel in Paris. We experienced a heat wave when we arrived, and the hotel had an issue with the air conditioning that affected several rooms. This issue was resolved the following day.

26 May 2026
Rated 4 out of 5 stars

Great trip

Great trip!
Some days started too late. Didn’t have time to explore the area . Late nights or short stays ( 1 night stays) also. Everything was great! Marian and Ian were both great!

23 May 2026
Rated 5 out of 5 stars

Tour of English Gardens & Chelsea Flower Show

Picture This! A wonderful tour organizer, Marian St. Clair from Greenville, SC, coupled with a super U.K. based guide, Ian Graham, and a lively coach driver led to an amazing trip for our group! The tour participants were all incredible people and we got to see some of the most beautiful gardens + the Chelsea Garden Show together. The overall experience was very special and memorable for everyone.

12 May 2026
Rated 5 out of 5 stars

Ian Graham our tour guide was the best…

Ian Graham our tour guide was the best and the coach driver Maurice was great as well. Hotels and restaurants were excellent choices. Disappointing to find out there was no porter service available a couple of times though. Even if there was a wedding scheduled there, arrangements should have been made to accommodate all guests.

23 May 2026
Rated 4 out of 5 stars

Chelsea Flower Show

Wonderful trip. But too many people on this tour. As everyone was extremely wonderful ~ the size made it sometimes too many people to keep track of, limited on where we could stay (I am guessing) and how long things took. Would have loved more time in Bath (no free time to see the town) and less time after the second day where there was nothing in the town to see.

23 May 2026
Rated 5 out of 5 stars

My first time with ACIS and it was a…

My first time with ACIS and it was a great experience.
Our guide was so helpful with lots of knowledge to answers all our questions.
I felt secure in another country.
Most of our hotels were comfortable with great food.
I would travel with ACIS again.

23 May 2026
Rated 5 out of 5 stars

Amazing trip!

Everything about the trip was amazing!
Edoardo did an incredible job with everything. All parts of the trip, including hotels and dinners were great.

23 May 2026
Rated 5 out of 5 stars

Our guide was the best

Our guide, driver and hotels were great. The group visited castles, temples, shrines and more as we traveled through Japan. Our tour guide, Mae, was informative and reactive to our personal
Needs. She made our travels easy and comfortable.

17 May 2026
Rated 4 out of 5 stars

Our ACIS tour to Japan was lovely

Our ACIS tour to Japan was lovely, local guide had spent 17 years in the US and her English was excellent. That was a huge plus, small group also and the sights and schedule all good. The only thing I didn't like was too much focus on shopping. Our guide did a great job of taking us to places WE chose, a museum and a flower festival come to mind. That was nice.

15 May 2026
Rated 5 out of 5 stars

Amazing tour of Germany, 4/27/26 - 5/8/26

Sam was the ultimate tour guide. He went out of his way to make our trip special, and to help with our unplanned time. He was extremely personable and I enjoyed his stories about the history of the sites that he took is to. Also Bernie was a terrific bus driver

27 April 2026
Rated 5 out of 5 stars

Amazing trip

Amazing trip! Sam was the best tour guide ever! Tours were fascinating, included a wonderful variety of sites, interests, nature, & history. Only disappointment was when the trip came to an end. Can’t wait for the next trip!

10 May 2026
Rated 4 out of 5 stars

The tour was great

The tour was great.
The anxiety of not having seat assignments for our plane ride home was totally unnerving. We had to wait until we got to the boarding gate, then were told we were on Standby ! Not a way to end a fabulous trip ! We luckily got seats, but were not seated together. Again… very upsetting.
Unfortunately, we will probably not consider using ACIS again, unless we get all flight documents before the trip, in our hands.
Our Tour guide - Sam - was Excellent !

10 May 2026
Rated 5 out of 5 stars

An indepth view of southern Germany

By allowing us to design our own trip, we were able to see many more things than we would have on a regular canned trip. I was very impressed with our guide, who showed us much more than was on our itinerary. These many experiences allowed me to improve my language skills in German.

10 May 2026

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