Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Company details
- #10 of 97 best companies in Car dealer
- #5 of 43 best companies in Motor vehicle dealer
- #6 of 57 best companies in Used car dealer
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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A massive rhankyou to Liam
A massive thankyou to Liam, John and the rest of the team at Acklam Cars, great videos followed up with great service, every part of the journey absolutely faultless, I would highly recommend Acklam Cars 100%
Very Good Customer Service
Jo is the Go to Car Expert!
I recently purchased a car through Jo at Acklam Cars, and I couldn't be happier with the experience.
From start to finish, Jo was completely transparent, professional, and genuinely focused on helping me find the right car. After another dealership tried to sell me a vehicle that had previously been accident-damaged, I was understandably cautious. Jo immediately put my mind at ease by providing full vehicle history details and taking the time to explain everything clearly.
What really impressed me was how far he went to source the exact car I was looking for. He found the precise specification I wanted, with a full service history and in immaculate condition. Nothing felt rushed or pressured—the entire process was seamless and stress-free.
Jo's customer service was outstanding throughout, and his honesty and attention to detail made all the difference. I would highly recommend anyone looking for a quality vehicle to reach out to Jo at Acklam Cars. You can buy with confidence knowing you're dealing with someone who genuinely cares about finding the right car for you.
Thanks JO!
Exceptional Experience
From start to finish, Richard @ Acklam demonstrated true professionalism throughout.
This is not the first time that I have used Acklam Cars, and it will not be the last.......exceptional service with an exceptional team.
Another purchase from Acklam cars
Another purchase from Acklam cars. The service these guys give is second to none. We wouldn't go anywhere else. Great cars, great staff and superb overall experience.
Easy stress free process trading in my…
Easy stress free process trading in my van for a new one, paddy was excellent to deal with.
Phenomenal service and phenomenal cars
Phenomenal service and phenomenal cars. Highly recommended
Good selection of vehicles
Good selection of vehicles
Good service
Great people to deal with.
Amazing experience
Amazing experience. Paddy was very quick and efficient with initial queries and we decided within a few minutes to buy our new Range Rover from them with giving our car in part ex. Bought several cars throughout the years but this was the best experience. Professional, efficient and we got looked after. 100% I will be back for my next car. Thanks once again to paddy for making the experience smooth.
Quick and slick. The best!
In the past I've purchased cars from Acklam and I've sold cars to Acklam, they are a pleasure to deal with.
This time I was selling. Reaching a deal with Chris was straightforward, fair and without hassle. This was exactly as I expected as everyone you deal with at Acklam is professional, respectful and focused on the same goal of making a transaction happen, quickly and without hassle.
If you are buying or selling, I highly recommend you give these guys a call.
I'll be back soon for my next purchase.
Top quality
Efficient, friendly and immaculate service from start to finish - a pleasure to do business with.
A great experience buying from Acklam…
A great experience buying from Acklam and a great service from Richard and the team which made the whole transaction effortless. Would highly recommend.
Hi I bought a Range Rover Sport
Hi I bought a Range Rover Sport, collected yesterday. All aspects of communication was perfect, the car was exactly as described and good value also. I dealt with Paddy Barry and found him knowledgeable, professional and well able to deal with all questions. Purchasing a car, based on an internet video can be daunting, but all was to our complete satisfaction. Well done Paddy. Acklam showroom and operation will provide complete confidence to any prospective purchaser
Paddy provided exceptional customer…
Paddy provided exceptional customer care with great knowledge of the Audi RS3 he sold to me; Paddy got back to me immediately with answers to every question and query I had. The car was handed over to me in exceptional condition and it was a pleasure and privilege to be able to purchase a car from such an exclusive gem of a car centre in Middlesbrough
Good sales, bad after sales experience
New Range Rover was as expected in perfect condition when collected 5 stars on that aspect but they sold my part exchange to a customer within a day or so of that deal and and then I had 2x parking tickets from the car that I sold as the logbook didn’t have time to change with dvla as they sold it very quickly and I was left with the bills of the tickets at a place that I had never been too and they told me that I had to pay it
Good sales but bad after sales experience thought a company of this size would have stood up and paid for the parking fines as I didn’t own the car when it happened or at least passed it on to the new owner
Don’t know if I would use them again
Excellent customer service from viewing…
Excellent customer service from viewing to purchasing the car.
Highly recommended.
amazing service and very welcoming.
Just purchased my new car and couldn’t be happier with the experience. The whole process was smooth, professional, and stress-free from start to finish. The team were really helpful, answered all my questions, and made sure everything was sorted quickly. Absolutely love the car—would definitely recommend!
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