Great customer service! I received free samples prior to purchase which helped a lot... received samples a few days after request (which surprised me) and it definitely helped with choosing right mate... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using their acoustical panels for a long time. I needed to install additional panels in my music room. Product is excellent; well made, aesthically pleasing, absorbs sound, and the servi... See more
The acoustic panels we ordered look and function great. Noise has been reduced substantially. We did have a small issue with a crease in one of the panels, but our sales rep, Kevin, took care of it im... See more
The product definitely works and the company is top notch in their field. Chad Glenn and Issac Hernandez were awesome at advising me what I needed to control a loud echo in my pickleball court buildi... See more
AudioSeal® Mass Loaded Vinyl (MLV) Soundproofing Barrier - 48" x 25', 1/8"
(10)
PrivacyShield® Soundproofing Door Seal Kit (Complete Set) 485-2DOORSEAL3684KIT
(8)
Iso-Step® Soundproofing Underlayment FLRIS5MM430
(8)
Acoustic Double Door Astragals
(7)
Impaling Clip - 100
(5)
PrivacyShield® Soundproofing Door Seal Kit (Top and Sides Only) 32032
(5)
Resilient Sound Isolation Clip (RSIC-1) - 50
(5)
Acoustic Door Threshold 564A 36-inch
(4)
Iso-Step® Soundproofing Underlayment FLRIS6MM430
(3)
PolySorb Water Resistant Acoustic Panels PANPSFLT242WHT
(2)
Company details
Written by the company
Acoustical Solutions is the leading provider of acoustic panels, soundproofing, sound blocking and noise control solutions used in architectural and industrial applications throughout the world. We also offer commercial estimation services and installation services. Acoustical Solutions is unique because we have been solving customer problems since 1989. We focus on solving all types of acoustical problems from large scale construction projects to open office soundproofing problems to industrial projects requiring custom engineered enclosures. We offer the broadest range of products, and unlike our competitors, can provide turn-key solutions, including products, acoustical testing and installation. We have built our reputation based on providing excellent service to our customers. As your supplier, we warrant that our products will be free of manufacturer defects in workmanship and material. As such, we will replace defective products at our expense for up to one year after shipment. Our goal is to provide you the best value in the industry so that you become a loyal, long term customer of Acoustical Solutions. Our commitment to you is that we will deliver the best solution, the best customer service, at a competitive price.
Contact info
2420 Grenoble Road, 23294, Richmond, United States
- 800-782-5742
- info@acousticalsolutions.com
- acousticalsolutions.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Online Purchase
Made an online purchase, and received the items promptly exactly how I ordered. Material is of high quality with no defects.
Great transaction, highly recommend.
2 December 2024
Works as designed but is only adequate.
The panels work as designed and are as specified, but they are way too expensive for a piece of fabric and a fiberglass board. There’s nothing to them, no special anything, so how is the exorbitant price justified?
3 December 2024
Great experience
Very easy to order, upload pictures, edit, and complete my order. The finished products look amazing!
26 November 2024
Marvelous acoustic headphones
Yes the Bluetooth acoustic speakers are fantastic and incredible sound quality,plus extremely easy to pair to mobile phones.
A great system and would highly recommend.
25 November 2024
Unprompted review
Ordered MLV for a studio project
Ordered MLV for a studio project. Arrived quickly and in good condition. They helped with determine the amount needed and were right on target.
22 October 2024
Easy to order
Easy to order. look great. Mark in customer service is wonderful to work with!
7 November 2024
Sound proofing office doors
All my parts to sound proof the 4 office doors in my place of business worked out great! The reason for the 4 stars is because my contractor and I can't get the base door product to work on any of the 4 doors.
21 October 2024
The panels are very effective, but
The panels are very effective. I purchased six panels and the fabric was not well stretched on three of them, one of them was particularly bad. They were also off gassing a terrible smell. I put them in a small room with a high volume merv-18 air filtration system for a few days and now they basically smell fine.
6 November 2024
Reply from Acoustical Solutions
Thank you for letting us know about the issue and sending the photos. The photos are helpful because we track every customer issue and review our procedures so we can continually improve. We're glad our sales consultant was able to get in touch with you. We agree that we did not meet our quality standards and are working to quickly replace the defective panels. We apologize for the inconvenience and appreciate the opportunity to rectify it.
I've used Acoustical Solutions over the…
I've used Acoustical Solutions over the years for several studio projects and they have always delivered quality products on time.
31 October 2024
Reply from Acoustical Solutions
Eben, thanks for the review and your business through the years. Joe
Amazing Variety!
I really like the variety of products and use cases. A custom order may take a little time to produce, but the end result is definitely worth the wait.
Thanks a lot, Acoustical Solutions!
30 September 2024
Great service 👍🏼👍🏼
9 October 2024
The staff were prompt and very helpful…
The staff were prompt and very helpful as I looked at different options. I received the samples that I requested in a timely manor. The acoustic tiles came in the timeframe stated in good quality and are just what I ordered.
25 September 2024
Communication with pricing and ordering…
Communication with pricing and ordering was quick and simple. Delivery was a nightmare as far as communication with the trucking company. they have no sense of urgency
9 October 2024
I was thankful for the help of Steve…
I was thankful for the help of Steve and the Guilford of Maine Pursuit fabrics turned out great for my DIY panels.
20 September 2024
Fast delivery
7 October 2024
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