Acquire.com Reviews 212

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience of the website. However, some customers also noted issues with the escrow process, experiencing delays and requests for double-checking everything. A few other people also felt that the support team was unhelpful with specific technical issues, such as displaying metrics for e-commerce sellers, and expressed dissatisfaction with the lack of phone support.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the reliable and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Website

Customers had positive experiences with the website. Many reviewers praised the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Acquire to buy and sell multiple companies. It's always easier than it should be. Over the last 9 years I've made small cap M&A my entire wealth building strategy and highly recommend (+ dep... See more

Company replied

Rated 5 out of 5 stars

Sold a business thorough Acquire on Jan 2025 for 6 figs, all went smooth, team responsive, helped with profile, pnl and other supporting documentation. But, fee was high, for value you get, it's no... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Harold for his support in onboarding the team onto the platform. He was very quick to resolve our questions and had the time to recommend solutions to our issues. His customer support s... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about Acquire.com! I’ve sold several small SaaS businesses on the site, and have absolutely been blown away by the quality of buyer leads, how easy the platfor... See more

Company replied


Company details

  1. Business-to-Business service

Written by the company

Acquire.com is the best online marketplace to buy and sell SaaS startups. Join 500k+ SaaS entrepreneurs closing life-changing deals with the support of our innovative platform and world-class tech-enabled M&A expert services team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Acquire is where to sell your business!

Acquire.com is an awesome platform for those looking to sell their digital businesses. The advice/consulting that their team gives is top notch, their fee is extremely reasonable and much better than a traditional broker, and their network of buyers is huge and high quality.

Ky, our acquisition advisor, was very helpful, responsive, hands-on, and gives great advice. I could not recommend him more. He walked us through the process over the course of a year. Extremely responsive and always answered our questions in detail.

Thanks so much for the close guidance over the past year or so. It really has been a seamless process and they have been phenomenal to work with. We were super impressed with the Acquire platform. I can't tell you how many "traditional" brokers gave us low valuations and higher fee structures... it was probably five or six.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Best Place to Sell SaaS

Acquire is the best platform for SaaS micro-acquisitions. Their software is top-notch, and the team is incredibly helpful. Ebony, in particular, is highly knowledgeable and a pleasure to work with!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything wasn't perfect. Good communication, good platform, good integration with escrow.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

A must have for anyone selling a business

There is no way I could have sold my business without Acquire. The tools they've built are incredibly helpful for getting your company ready for a sale and the quality of potential buyers is unmatched to other services. I'll definitely be using them again in the future!

2 December 2024
Rated 5 out of 5 stars

I sold my startup in about six months…

I sold my startup in about six months through Acquire.com, and the process was smooth from start to finish. The platform was easy to use, and their team provided clear guidance and support throughout. They helped ensure my listing attracted serious buyers and answered all my questions quickly.

What impressed me most was how organized and professional everything felt. From initial inquiries to closing the deal, Acquire.com made the process simple and efficient. If you’re looking to sell your startup, I highly recommend them for their reliability and results.

1 December 2024
Rated 5 out of 5 stars

Acquired is a legitimate website where…

Acquired is a legitimate website where I sold my small business to amazing buyers. I’m so happy with the experience. It did take a few months to get everything going but the team is responsive and it’s a fair marketplace. I wouldn’t be where I am today without it.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

My preferred platform

After completing 2 transactions on the Acquire platform, it’s clear that they’re well ahead of the other marketplaces on quality. While there may be fewer listings than places like Flippa, this is feature not bug - I much prefer fewer high-quality genuine listings. The completion workflow has a few challenges for non-US buyers and sellers, but is improving.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

First meeting with Acquire

I recently had my first meeting with Ebony Santoyo and was genuinely impressed by how helpful, professional, and effective she was right from the start. Even in an introductory session, Ebony demonstrated her expertise through insightful questions, clear priorities, and valuable recommendations. Her warmth and professionalism immediately put me at ease, and her ability to understand my needs and offer actionable advice was both impressive and reassuring.

I highly recommend Ebony—she made a strong impact in just one meeting, and I’m confident her guidance will be extremely valuable

13 November 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for the amazing review! Ebony truly is incredible, and we’re so glad she made such a positive impact. If there’s anything else you need, we’re here to help!

Rated 5 out of 5 stars

Incredible!

Acquire.com has been absolutely instrumental in helping me sell my business. Ebony Santoyo, in particular, has been incredible and supported me through every step, ensuring I received the only high quality offers. From initial listing to finalizing the deal, Acquire.com provided an organized and user-friendly platform that made the process straightforward and efficient. Ebony was always available to answer my questions, offering valuable advice on negotiations and maintaining a smooth, professional experience. Thanks to Acquire.com, I connected with serious buyers who recognized the value of my business, and the final sale exceeded my expectations. I highly recommend Acquire.com to any entrepreneur looking to sell their business with confidence and ease.

I've used and sold businesses on other platforms too but Acquire stands out by a mile with their support and huge buyer network.

13 November 2024
Acquire.com logo

Reply from Acquire.com

Thank you for the fantastic review! Thrilled to hear Ebony and the team exceeded your expectations and made the process smooth and successful. Helping entrepreneurs like you connect with the right buyers is what we’re all about. Appreciate the kind words about our platform and network!

Rated 5 out of 5 stars

Great platform for selling your business

I successfully sold my business on Acquire.com, and I’m thrilled with the experience. The platform connected me with serious, qualified buyers, making the whole process smooth and efficient. The tools and resources provided were invaluable, and I felt confident every step of the way. If you’re looking to sell a business, I highly recommend Acquire.com. It worked for me, and I’m happy with the outcome!

1 February 2024
Unprompted review
Acquire.com logo

Reply from Acquire.com

Thank you for the great feedback! Glad the platform connected you with the right buyers and made the process smooth and efficient. Love hearing that the tools and resources helped you feel confident every step of the way!

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