I have subscribed to weekly orders of ph water which I must say is the best water I have ever drunk. But the problem is not with the product but with delivery or should I say lack of delivery a... See more
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Water tastes fine - am part way through 48 bottles - very drinkable and tentatively helping my acid reflux. Is it better than an antacid tablet? Jury’s out. Sports passes are rubbish though mainly tas... See more
Company replied
The bottle makes bold claims – “supercharged to pH 9+” and “hydration to the next pH level” – but the reality is far less exciting. Yes, it’s slightly more alkaline than normal bottled water, a... See more
Company replied
Delivered on day 2 of the three day delivery period. (london) Water quality hasn't let me down (so far!) This water actually tastes different (in a good way) and doesn't cost an arm/limb per c... See more
Company replied
Company details
Written by the company
Actiph Water is the UK's leading alkaline ionised water, helping you to charge up and achieve more every day. We take fresh Shropshire spring water, add a unique blend of electrolytes and then ionise by supercharging the water between platinum and titanium plates, removing sour tasting acidic ions and leaving a clean, smooth alkaline water that's bottled at pH 9.8. Actiph is available in 100% recyclable glass and PET bottles and, as part of our ongoing efforts to be a climate positive organisation, we've partnered with Ecologi to help offset our carbon footprint. As a result, we're planting a tree for every case sold in our online store (Actiph.Shop)! Drink Actiph. Be Active.
Contact info
United Kingdom
- actiphwater.com
2.6
Poor
368 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
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Finally I found the place to order and…
Finally I found the place to order and get it delivered on time on the best price my favorite water. Great service!
13 September 2022
Reply from Actiph Water
Great to hear - thank you!
Reply from Actiph Water
Thanks Lily!
Water
Absolutely amazing!!! Freshest water I’ve drank in a long time! I feel buzzed, definitely gives you more energy
13 September 2022
Reply from Actiph Water
Thanks Dion!
Very happy with this Actiph water
Very happy with this product. The actiph water helps me to feel great. I am happy that I’ve subscribed. Looking forward to receiving my next order!
2 September 2022
Reply from Actiph Water
Thanks Nicola, this is lovely to hear!
Late delivery.
5 September 2022
Reply from Actiph Water
Sorry to hear this and thanks for your feedback. We've passed this on to our fulfilment partners to ensure that future orders are with you as soon as possible. Thanks again for letting us know.
Good customer service
Good customer service. My first purchase from the Actiph Shop on line. Free delivery of the order was received within few working days
6 September 2022
Reply from Actiph Water
Thanks Rekhraj!
Lovely water can see the benefits after…
Lovely water can see the benefits after 2 days. My skin feels and looks hydrated.
Delivery was a-bit slow but that’s ok good things come to those that wait
Really recommend actiph water - Amazing 8)
3 September 2022
Reply from Actiph Water
Thanks for the lovely feedback Mariah. Sorry that delivery was a little slow. Hopefully this was just a one off delay for our couriers and future orders will be with you more promptly. Thanks again
Reply from Actiph Water
Thanks Lucy :)
Love this drink so much taste amazing…
Love this drink so much taste amazing and give u some energy full of vitamins 😋
1 August 2022
Reply from Actiph Water
Thanks Michelle - thrilled to hear it!
Good taste
One of the best tasting flavoured waters I have had.
Backed up by good customer support.
28 August 2022
Reply from Actiph Water
Thanks Graeme!
Great fresh taste
Easy to order , love this water a great, fresh clean taste and I feel I have more energy drinking this … thank you 😊
27 August 2022
Reply from Actiph Water
Thanks Susan - so great to hear!
I was disappointed because this water…
I was disappointed because this water tasted like tap water. I will not be buying this bottle of water again!
24 August 2022
Reply from Actiph Water
Hi Catherine, thanks for your feedback and so sorry to hear you did not enjoy our water. We pride ourselves on the clean, clear taste of Actiph, so will be sure to pass this on to the team to ensure we're doing everything possible to achieve that crisp taste. We're sure you already know this, but just in case you had any concern about where our water comes from: we source fresh water from our spring in Shropshire, purify it through reverse osmosis, add a unique blend of electrolytes and then ionise to produce a clean, high pH water. Sorry again to hear Actiph wasn't for you but thanks for letting us know :)
Reply from Actiph Water
Thanks Carleton!
I did order 2 water boxes and I have…
I did order 2 water boxes and I have received only one box but I have been charged for two of them.
22 August 2022
Reply from Actiph Water
Hi Ioana, thanks so much for this feedback. I believe one of our customer service team has looked into this for you and discovered this was unfortunately a human error from our courier. Our team have taken steps to remedy this issue and have resent the missing case which should be with you imminently. Please accept our sincere apologies for the inconvenience caused and thank you for letting us know and for your patience in this matter. All the best, The Actiph Team
Have been using ACtiph water for a…
Have been using ACtiph water for a while now as its Alkaline level is perfect for us. Ordered this recently with minimum fuss and delivery was prompt.
WIll def use again for future deliveries as their prices are very competitive and reasonable
22 August 2022
Reply from Actiph Water
Thanks Nasser - we're so pleased to hear this!
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