Active Mortgages Reviews 318

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and helpful approach, making the entire process comfortable and stress-free. The service provided is frequently highlighted as excellent, with many people appreciating the clear explanations and expert guidance offered. Consumers often mention the exceptional customer service, noting that staff members are always available to answer questions and provide support. Reviewers are particularly impressed with the quick response times and the smooth, efficient user experience, which makes complex processes feel easy and manageable.

What people talk about most

Staff

Consumers find staff to be positive. Reviewers consistently praise the team for being helpful, professional,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the professionalism,... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the speed... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as great, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #55 of 87 best companies in Mortgage broker
  2. #37 of 98 best companies in Finance broker
  3. #58 of 170 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

318 reviews

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Rated 5 out of 5 stars

Mortgage reassurance and guidance of the highest order

Went through Active Mortgages back in 2020 to secure a mortgage as a business owner as the banks wouldn't even look at me with their draconian methods. Active Mortgages were able to guide me through the full process of what they as my broker could do for me. They found a cracking deal for me, I paid their fee and the mortgage was sorted quickly. In 2026 as I write this, I spoke with the same rep there, he's still just as friendly and helpful as he was, this time I secured a new mortgage within a day. They are a truly exceptional service for those that aren't able to access a mortgage via conventional methods. 5/5

11 February 2026
Rated 5 out of 5 stars

Fantastic Service 5 Star!!!

Where do I start? Everyone at Active Mortgages are absolutely fantastic andmade the whole house buying process so much smoother. Friendly and helpful over the phone with the whole process, Jamie was brilliant in taking away all the stress and work that’s needed in the application process and all the initial paperwork. Everyone’s knowledge is perfect for any information you need throughout the process. They constantly updated us regularly in the mortgage application always making sure they were able to get the best possible interest rate and loan amount for us even at the very end before completion when rates dropped. My partner and I are so so grateful to everyone at active mortgages for helping us get our first mortgage and as a result buy our first home. Thank you all so much for you work and efforts, will definitely recommend and use again once our mortgage is up for renewal.

4 February 2026
Rated 5 out of 5 stars

We had an ordeal to buy or house in…

We had an ordeal to buy or house in what should have been straightforward. Dan was there for us every step of the way always offering the support and guidance we needed to ensure we eventually got our keys.

Could not have asked more of him.

26 January 2026
Rated 5 out of 5 stars

Sid was super helpful

Sid was super helpful, and quick with his responses. His explanations of what was going on was always perfect and helpful for someone who doesn’t understand a lot of the mortgage terms used.

5 January 2026
Rated 5 out of 5 stars

Fantastic

Danny helped us secure a mortgage on our dream home. He guided us through every step of the process and supported us through the transition of my partner becoming self-employed, making it possible for us to secure the mortgage we required on a single income.

He was always available to answer our questions and kept us updated throughout. We would definitely recommend him.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Dan was an outstanding Mortgage broker…

Dan was an outstanding mortgage broker from start to finish. He was knowledgeable, responsive, and took the time to explain every step of the process clearly, which made everything feel stress-free and straightforward. Dan worked hard to find the best options for my situation and was always available to answer questions or provide reassurance. I genuinely felt that he had my best interests at heart. I would highly recommend Dan to anyone looking for a reliable, professional, and trustworthy mortgage broker.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Absoloutely cannot recommend Dan enough!

With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert advice.

Dan made the whole process from start to finish extremely comfortable for us and we would not have been able to achieve moving into our dream home without him and his expert guidance.

I will definitely be giving Dan a call when it comes to re-mortgage time!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dan Knott

As first-time buyers, it was an incredible smooth and supportive journey working with Daniel Knott. He guided us through the process and explained the jargon so it made complete sense to us. Dan was always on hand whenever we had any questions and quick to respond. He moved at our pace, fast and slow, and I always felt he was in our corner. His services are worth every penny and very reasonable, and I will 100% be recommending him to friends and family in the future. Thank you Dan, it's been a pleasure to work with you!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick and reliable

Great experience with Daniel. Fast and responsive. Managed to get a formal offer in just about a week or so which was helpful. Strongly recommended

14 October 2025
Unprompted review
Rated 5 out of 5 stars

A swift process with Active mortgages…

A swift process with Active mortgages thanks to Dan Knott. Always there to help, worked greatly with our schedules and gave us the best advice we needed. Wouldn't recommend anyone else to go through the house buying process again and with a very fair price. Thank you Dan.

19 December 2025
Unprompted review

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