Active Mortgages Reviews 

325
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine interest in assisting them, making the entire process comfortable and stress-free. Many people highlight the exceptional customer service, noting that advisors are always available, quick to respond, and explain complex information clearly, ensuring a smooth user experience. The service provided is frequently described as brilliant and efficient, with consumers appreciating the expert guidance and support received throughout their journey. Reviewers are particularly impressed with the quick response times and the overall ease of the process, often recommending the company for its outstanding support and clear communication.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising individuals for their exceptional service.... See more

Customer service

People report positive experiences with customer service, highlighting the patience, knowledge, and quick... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Response time

Users describe positive interactions with response times, highlighting the quick and efficient communication... See more

User experience

Consumers find the user experience to be positive, with many describing it as a great experience from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #29 of 85 best companies in Mortgage broker
  2. #17 of 100 best companies in Finance broker
  3. #13 of 172 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

325 reviews

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5.0

All reviews

(325)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service

We had a great experience with Active Mortgages! Dan was professional, responsive, and took the time to really understand our situation. Communication was excellent—he was flexible and accommodated our schedule, guiding us through every step of the process clearly and patiently. We would highly recommend Active Mortgages!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

We can’t recommend Daniel Knott enough

We can’t recommend Daniel Knott enough, he has been brilliant from the start! Very approachable and always takes the time to answer any questions quickly and clearly, and ensured we understood each step of the process, which made the whole experience a lot less stressful. We couldn’t have asked for better support and will happily recommend Dan to anyone looking for an advisor!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dan

Highly recommend Dan, explained everything in detail, answered any questions we had and made us feel at ease throughout the full process in deciding the right mortgage for us.

1 August 2025
Rated 5 out of 5 stars

Jamie and Zoe what a team

Jamie and Zoe what a team! Got our mortgage sorted in record time. Their professionalism and knowledge was outstanding. Will be working with them again soon on our next HMO.

30 July 2025
Rated 5 out of 5 stars

Great Service

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and helpful. Couldn’t have asked for better support, highly recommend!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Dan was absolutely fantastic throughout…

Dan was absolutely fantastic throughout our mortgage and protection journey. He was available at the drop of hat when needed and it really helped us secure the house we wanted due to his flexibility. I would highly recommend Dan to others in the property market!

17 June 2025
Rated 5 out of 5 stars

I couldn’t ask for more!

Dan has been incredible from the get go. He was recommended to me by a friend and I’m so glad he was. We initially tried to use a well known new homes provider and had such a poor experience with them that left us nearly cancelling the sale of our house. We were up against a tight deadline and Dan was so efficient and managed to get everything sorted for us. He has been so transparent throughout the process and really put my mind at ease, I can’t recommend him enough.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant advisor.

As a young couple buying our first home, we were completely new to the world of mortgages and honestly felt quite overwhelmed at the start. From the very first interaction, Sid made the entire experience smooth, stress-free, and surprisingly enjoyable.

Sid was incredibly responsive—often getting back to us within minutes—and always made time to explain things in a way that was easy to understand. No jargon, no pressure, just clear, honest advice. We felt like we were in good hands from day one.

What really stood out to us was Sid’s communication. Whether it was a quick email, a phone call, or even a last-minute change, he kept us updated at every step. We never had to chase for answers. It felt like he genuinely cared about helping us secure the best deal, not just ticking boxes.

Despite a tight timeline on our side, Sid managed to turn things around remarkably quickly. From initial consultation to getting our mortgage offer, the whole process was efficient and well-managed. He guided us through each stage, flagged things we hadn’t even thought of, and always had a solution ready for any little hiccups that popped up along the way.

Most importantly, Sid never made us feel like any question was too small or silly—he really took the time to make sure we understood everything. That meant the world to us as first-time buyers.

We’re now happily settled into our new home, and we truly believe it wouldn’t have happened so smoothly without Sid’s support and expertise. We’ve already recommended him to friends and wouldn’t hesitate to use his services again in the future.

Thank you, Sid—you made a daunting process feel easy!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Stress free and so much support

Could not thank Dan enough for his help and support through the whole Mortgage application process!! He has made the whole thing such a breeze and really reduced any stress this normally would have caused. Massively recommend him to anyone, especially first time buyers! Thanks again Dan!!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

From Doubt to Keys in Hand – Grateful for Active Mortgages

I just completed my mortgage process, and I couldn’t be more grateful to my broker. From start to finish, he was professional, patient, and incredibly supportive.

There were a few hurdles along the way that made me doubt if it would even be possible, but he guided me through every step and made it happen—quickly and smoothly.

Thank you so much for your dedication and expertise. I highly recommend your services to anyone looking for a reliable mortgage broke

11 April 2025

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