Active Mortgages Reviews 

325
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care in guiding them through complex processes. The service provided is frequently described as excellent, with many highlighting the ease and efficiency of their overall experience. Reviewers particularly appreciate the quick response times and the clear explanations provided, making the entire process less stressful. Many people felt well-supported and informed at every stage, with the staff going above and beyond to ensure a smooth journey, even for first-time buyers or those with unique circumstances.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising individuals for their exceptional... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the service for its... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support agents'... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the consistent support,... See more

User experience

Users describe positive interactions with the user experience, often highlighting a smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Dan for about a year. While our situation ultimately didn’t result in a completed deal, he was consistently supportive, diligent, and responsive throughout the process. He put in real ef... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #28 of 86 best companies in Mortgage broker
  2. #17 of 102 best companies in Finance broker
  3. #13 of 172 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

325 reviews

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5.0

All reviews

(325)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

We’re incredibly grateful

We have the pleasure of working with Daniel as our mortgage advisor, and we honestly couldn’t recommend him more highly. From the very beginning, he was fantastic in finding the right mortgage offers for us, taking the time to explain everything clearly and guide us through each step of the process.

Our situation was a bit complex due to some challenges with the property, but Daniel handled it all with professionalism and calm confidence. He not only managed the situation expertly but also helped manage our expectations throughout, which made a potentially stressful experience feel much more manageable.

Thanks to Daniel’s dedication and expertise, we were able to find the right solution and start the purchase process. We’re incredibly grateful and wouldn’t hesitate to recommend him to anyone looking for mortgage advice.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided from Simon

Great service provided from Simon. Really helpful throughout the process going over and beyond to keep us updated with progress with application. Would recommend using Active Mortages for a hassle free service.

10 January 2025
Rated 5 out of 5 stars

Active Mortgages - Outstanding…

I found Active Mortgages to be a most helpful and knowledgeable organisation. They kept me informed of the process every step of the way and were always available for advice and help. My Broker was extremely professional and my mortgage was acquired in good time without a hitch. Many, many thanks Active Mortgage I am most happy with your service.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Sid Rana was exceptional and really…

Sid Rana was exceptional and really helped me with my specific needs. He was available to ask questions and very approachable. His knowledge and experience really shone throughout the application. I would thoroughly recommend his services.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My Wife and I where kept up to date at…

My Wife and I where kept up to date at every step, no question was ever to daft, and we felt we where really being looked after. We received real honest advise about the reality of our financial situation, to allow us to make the best decision for our family.

12 February 2025
Rated 5 out of 5 stars

Great Service ⭐️⭐️⭐️⭐️⭐️

I would highly recommend using Active Mortgages to anyone, especially if you’re a first time buyer like myself. Simon was extremely professional & helpful with any questions that I had & helped me secure my first mortgage. I can’t thank Simon enough as he really made the process stress free for me!

24 January 2025
Rated 5 out of 5 stars

Dan The Stress Absorber

Dan has been great every step of the way. The stress that you experience in purchasing your first house is immense, but day has been there every step of the way to absorber that stress. He is a stress absorber. He has been professional, prompt and reliable. We would highly reccomend him to anyone.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Jamie and Zoe provided an excellent…

Jamie and Zoe provided an excellent service, ensuring I got the best deal (on a property that wasn't the most straightforward!) and was kept informed throughout the process - thanks team!!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Quick & Efficient

Thank you to Jamie and his team - always a quick and efficient service. Will be happy to use their services again.

30 January 2025

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