Active Mortgages Reviews 

326
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of service provided throughout the entire journey. Customers frequently highlight the staff for being incredibly helpful, professional, and clear when explaining every single step of the complex mortgage process. Reviewers note that advisors are always exceptionally quick to respond and readily available to answer any questions, ensuring a completely reassuring experience. Some people were satisfied with the specialized guidance provided for successfully navigating tricky self-employed applications and difficult financial situations. Consumers emphasize that the dedicated team successfully removes paperwork stress and makes buying a first home remarkably smooth and manageable.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the mortgage process.... See more

Service

Customers had positive experiences with service, noting that advisors are helpful, knowledgeable, and... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the fantastic support,... See more

Response time

Users describe positive interactions with response times, noting that support is fast and efficient.... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the process is professional, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

We can’t recommend Daniel Knott enough, he has been brilliant from the start! Very approachable and always takes the time to answer any questions quickly and clearly, and ensured we understood each st... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more


Company details

  1. #29 of 89 best companies in Mortgage broker
  2. #17 of 96 best companies in Finance broker
  3. #16 of 178 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

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5.0

All reviews

(326)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant from start to finish

Being self employed makes getting your 1st property a little more difficult. (Or so i thought) I went through 6 different mortgage advisors from different companies. Until finally finding Active Mortgages who specialise in self employed mortgages. I recieved a download of Gary Das's book 'The self-employed mortgage guide' and from there i knew this was someone who gets it. Active Mortgages Were fantastic from beginning to end. We had a few advisors. Our first advisor Jamie had unfortunately left part way through but he was still fantastic. I then had Dan and he was amazing. He took over and helped us get the best mortgage offer. He did an amazing job putting our mortgage application through even finding us a better offer than initially expected.
He was available whenever we had questions and was so helpful. We had a response from the lender within days. They were so quick and on the ball to help whenever we needed advise. The whole team were amazing and really did bend over backwards to get the best for me. Rob found me a brilliant deal for life insurance and income protection; even better than what i was paying currently. All staff were so friendly, helpful and really went all out. Even wishing my a happy birthday. I thought buying my first home was never going to happen as I was self employed but Active Mortgages really are the best! And I cannot thank them enough for all the hard work they put in to help me from beginning to end.
I would highly recommend them to everyone.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Application

I worked with Dan for about a year. While our situation ultimately didn’t result in a completed deal, he was consistently supportive, diligent, and responsive throughout the process. He put in real effort and kept me informed every step of the way. I’d happily work with him again in the future and would recommend him to others looking for a broker who genuinely cares about getting things right.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Dan was fantastic from start to finish

Dan was fantastic from start to finish. He kept us well informed throughout the entire mortgage process, providing regular updates and always making sure we knew what was happening. He was professional, responsive, and made everything feel straightforward. Thanks to his hard work, we received our mortgage offer much quicker than we expected. We couldn't be happier with the service and would highly recommend Dan to anyone looking for a reliable and knowledgeable mortgage broker. Thank you, Dan!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Adviser for FTBs

As a first-time buyer, the mortgage process felt quite daunting at times, but Sid Rana has been fantastic from start to finish. Despite a setback with my property search at the beginning, Sid has been there every step of the way, guiding me through the process and helping me move forward with confidence.

From day one, he was always available to answer my questions, no matter how big or small. He was incredibly patient, knowledgeable, and quick to respond, which made a stressful process much easier to manage. I always felt that I could trust his advice and knew he had my best interests at heart.

Sid is professional, efficient, and genuinely committed to helping his clients. I wouldn't hesitate to recommend him to anyone looking for a mortgage adviser, especially first-time buyers. Thank you, Sid, for all your support and hard work throughout my home-buying journey.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, fast and reliable help all the way through the process

10 June 2026
Rated 5 out of 5 stars

Lovely Experience with Jamie and Zoe

A big thank you to Jamie and Zoe for dealing with my mortgage and representing me so well. They were professional, very helpful, and made everything much easier. I’m more than happy to recommend them to others.
Ackmed

29 April 2026
Rated 5 out of 5 stars

Fantastic support for first-time buyers!

We couldn't have asked for a better mortgage advisor for our first home. Dan made a complicated process feel easy and was great at keeping us in the loop from start to finish. Brilliant communication and excellent service. 5 stars!

8 May 2026
Rated 5 out of 5 stars

Good service overall

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔
🤣
Jokes apart, I appreciate for everything you did for me. Mr Rana.
Kind regards
Tamandeep Gabba.

5 May 2026
Rated 5 out of 5 stars

Great service, very helpful

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having dealt with others before, it was nice to have someone genuinely interested in helping us out. Even after everything was sorted, he kept giving us advice and support on canceling old policies we didn't need anymore. I've recommended him and will keep doing so.

29 April 2026
Rated 5 out of 5 stars

Amazing experience,thank you so much!

Dan was incredible for me and my partner getting us a mortgage for our first house easily even though I'm self-employed and my partner has a temp job - so grateful for the hand holding during the process. Dan was happy to answer any questions and general all round great vibes, thanks so much!

9 April 2026
Rated 5 out of 5 stars

Daniel Knott has been continuously…

Daniel Knott has been continuously fantastic, delivering results time and again, as a returning customer.

So appreciative of his fantastic support, speed of work, transparency and professionalism.

Would 100% recommend and will be a returning customer! A great asset on the team for any project.

Thank you Dan!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Dan at Active Mortgages made our…

Dan at Active Mortgages made our application process so easy. He was always available to explain things to us, handled paperwork and requests promptly, and generally made the whole thing run so smoothly. He was invaluable, and we could't imagine doing it without him! We would highly recommend Dan and Active Mortgages for anyone who wants an easy and efficient mortgage application process.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Dan Knott was great from start to…

Dan Knott was great from start to finish! This is the 2nd tome he's helped us with our remortgage application and he was fab the first time also! Explained everything and made it nice and clear, responded quickly to messages and was very helpful!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Jamie is the Best

Jamie was very good, and efficient. He got all the facts and manged to sort everything out with great communication. He managed to get all my stuff sorted where alot of others couldn't. Well done Jamie I will be recommending you to all I know and more. Thank you.

7 April 2026
Rated 5 out of 5 stars

Recommend to me…

Recommend to me, Dan was very supportive, helpful and understanding. I’d definitely recommend to anyone looking for a mortgage.

9 April 2026
Rated 5 out of 5 stars

Fantastic service from start to finish

We had an excellent experience working with Dan from start to finish. From our very first conversation, he was professional, approachable, and incredibly knowledgeable about the entire mortgage process. Dan took his time to clearly explain all of our options, making what could have been a stressful and confusing experience feel straightforward and manageable.

What really stood out was their responsiveness and attention to detail. No question was too small, and he was always quick to provide clear, honest answers. Dan worked diligently to secure a mortgage deal that was well-suited to our financial situation, and I genuinely felt he had our best interests at heart throughout.

I would highly recommend Dan’s services to anyone looking for a reliable, trustworthy, and efficient mortgage advisor. Thank you again for making the process so smooth and stress-free!

13 April 2026
Unprompted review

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