Active Mortgages Reviews 321

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the clear explanations and constant support received throughout the process. Many people appreciate the personalized and understanding approach of the customer service, which made complex processes feel stress-free and straightforward. Reviewers frequently mention that the team goes above and beyond, providing expert guidance and making them feel supported every step of the way.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, often expressing appreciation for the genuine... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the speed and efficiency... See more

User experience

People report positive experiences with the user experience, often describing it as great from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔 🤣 Jokes apart, I appreciate for everything... See more

Rated 5 out of 5 stars

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having... See more

Rated 5 out of 5 stars

Absoloutely cannot recommend Dan enough! With myself and my wife both being self-employed, I was worried about what we would realistically be able to achieve and went to Dan for some expert ad... See more

Rated 5 out of 5 stars

Dan Knott was absolutely brilliant from start to finish. He explained everything clearly, was always quick to respond, and made the whole mortgage process feel easy. Really friendly, professional, and... See more


Company details

  1. #53 of 85 best companies in Mortgage broker
  2. #36 of 96 best companies in Finance broker
  3. #58 of 167 best companies in Insurance broker

Written by the company

Experience Mortgage Services Tailored for You with Active Mortgages Active Mortgages is your trusted partner in the UK for specialist mortgage advice. With over two decades of expertise, we're committed to helping you navigate the complex world of mortgages, whether buying your first home, refinancing, or investing in property. We specialise in assisting self-employed individuals and business owners, understanding the unique challenges you face in securing finance. Our bespoke ACTIVE framework is designed to streamline the process, ensuring you receive a personalised service that targets your specific needs. Our promise? To simplify your mortgage journey, eliminate the stress, and save precious time. From strategy calls that lay the foundation for success to handling all the nuances of your mortgage application, we're here to ensure you get the best deal possible. At Active Mortgages, we don’t just prepare you for today; we prepare you for a prosperous future. Join us in laying the groundwork for your property aspirations—because, with Active Mortgages, you're not just another client; you're our priority. Start your journey with us today and discover the Active Mortgages difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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Rated 5 out of 5 stars

Mortgage Adviser for FTBs

As a first-time buyer, the mortgage process felt quite daunting at times, but Sid Rana has been fantastic from start to finish. Despite a setback with my property search at the beginning, Sid has been there every step of the way, guiding me through the process and helping me move forward with confidence.

From day one, he was always available to answer my questions, no matter how big or small. He was incredibly patient, knowledgeable, and quick to respond, which made a stressful process much easier to manage. I always felt that I could trust his advice and knew he had my best interests at heart.

Sid is professional, efficient, and genuinely committed to helping his clients. I wouldn't hesitate to recommend him to anyone looking for a mortgage adviser, especially first-time buyers. Thank you, Sid, for all your support and hard work throughout my home-buying journey.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Experience with Jamie and Zoe

A big thank you to Jamie and Zoe for dealing with my mortgage and representing me so well. They were professional, very helpful, and made everything much easier. I’m more than happy to recommend them to others.
Ackmed

29 April 2026
Rated 5 out of 5 stars

Fantastic support for first-time buyers!

We couldn't have asked for a better mortgage advisor for our first home. Dan made a complicated process feel easy and was great at keeping us in the loop from start to finish. Brilliant communication and excellent service. 5 stars!

8 May 2026
Rated 5 out of 5 stars

Good service overall

Good service overall ! Pleased with the outcome. Definitely use their service again. Im wondering if there is a Cashback offer for returning clients🤔
🤣
Jokes apart, I appreciate for everything you did for me. Mr Rana.
Kind regards
Tamandeep Gabba.

5 May 2026
Rated 5 out of 5 stars

Great service, very helpful

We've used Ian at Active Mortgages for our mortgage renewal and more recently for life insurance and income protection. The process was simple, and Ian was really good at explaining everything. Having dealt with others before, it was nice to have someone genuinely interested in helping us out. Even after everything was sorted, he kept giving us advice and support on canceling old policies we didn't need anymore. I've recommended him and will keep doing so.

29 April 2026
Rated 5 out of 5 stars

Amazing experience,thank you so much!

Dan was incredible for me and my partner getting us a mortgage for our first house easily even though I'm self-employed and my partner has a temp job - so grateful for the hand holding during the process. Dan was happy to answer any questions and general all round great vibes, thanks so much!

9 April 2026
Rated 5 out of 5 stars

Daniel Knott has been continuously…

Daniel Knott has been continuously fantastic, delivering results time and again, as a returning customer.

So appreciative of his fantastic support, speed of work, transparency and professionalism.

Would 100% recommend and will be a returning customer! A great asset on the team for any project.

Thank you Dan!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Dan at Active Mortgages made our…

Dan at Active Mortgages made our application process so easy. He was always available to explain things to us, handled paperwork and requests promptly, and generally made the whole thing run so smoothly. He was invaluable, and we could't imagine doing it without him! We would highly recommend Dan and Active Mortgages for anyone who wants an easy and efficient mortgage application process.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Dan Knott was great from start to…

Dan Knott was great from start to finish! This is the 2nd tome he's helped us with our remortgage application and he was fab the first time also! Explained everything and made it nice and clear, responded quickly to messages and was very helpful!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Jamie is the Best

Jamie was very good, and efficient. He got all the facts and manged to sort everything out with great communication. He managed to get all my stuff sorted where alot of others couldn't. Well done Jamie I will be recommending you to all I know and more. Thank you.

7 April 2026
Rated 5 out of 5 stars

Recommend to me…

Recommend to me, Dan was very supportive, helpful and understanding. I’d definitely recommend to anyone looking for a mortgage.

9 April 2026
Rated 5 out of 5 stars

Fantastic service from start to finish

We had an excellent experience working with Dan from start to finish. From our very first conversation, he was professional, approachable, and incredibly knowledgeable about the entire mortgage process. Dan took his time to clearly explain all of our options, making what could have been a stressful and confusing experience feel straightforward and manageable.

What really stood out was their responsiveness and attention to detail. No question was too small, and he was always quick to provide clear, honest answers. Dan worked diligently to secure a mortgage deal that was well-suited to our financial situation, and I genuinely felt he had our best interests at heart throughout.

I would highly recommend Dan’s services to anyone looking for a reliable, trustworthy, and efficient mortgage advisor. Thank you again for making the process so smooth and stress-free!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

As first time buyers we had no idea about buying a house, the process, what was involved etc. However, Dan helped us secure our mortgage, explained the process and answered every question that we asked him without complaint. He has helped us through each step and we would highly recommend him as he is very professional and very down to earth. We wouldn't hesitate to use Dan again in future

9 April 2026
Unprompted review

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