Active Scooters Reviews 34

Great friendly service

This customer service is very impressive. Paul came out with three scooters to to try out at our front door which is extremely helpful. His knowledge and tips to get my mother in law moving again is outstanding. In these busy times it’s very rare to find someone like him and his friendly team that really cares about people in need.

As always Active are happy to help in any way you require. I have been more than happy with their service and thoroughly recommend them.

John, Paul and all the team always provide excellent service. They sell a great product at a very competitive price.

Great service and response time. Always willing to help out in a timely manner.

Right from my first inquiry to delivery of my A40 scooter the service from staff members was excellent. Delivery was prompt following my payment and an excellent instruction booklet was provided. I am extremely happy with my new scooter which will assist me no end with getting around the shops and also outdoor events which I previously have had to miss oyt on. Thank you Active Scooters.

We have been very happy with the product and with the service we received from Active Scooters. Paul worked in wonderfully with the O.P. ( Kate) and ourselves to match the correct scooter for our needs. Connie has checked up a couple of times since we had it delivered to check we were still happy. All in all I rate this company very professional and caring. We are enjoying our afternoon walks all together now 😁👍
Dinah Bartkaitis
Moggill. ( carer) for her 82 yr old mum)

Ten on ten experience, brought the scooter out to my place for a trial/OT assessment for free, fast and effective phone service, answered all my questions, helped me out when the department of transport and main roads beefed it, and the the machine itself is excellent.

I gave you 5 stars. i'm not writing an essay

I bought a used ACTIVE A70 scooter privately , June 2020 ONLY DONE 4KM.
Luckily Active Scooters transferred warranty over to me.
Developed intermittent surge in motor., so motor was replaced . I only had to pay labor of replacement.
Now very happy with scooter, and the performance of it.
i would recommend active scooters management and staff, for friendly prompt service.
ASHLEY B
BETHANIA

I was very impressed with the time and trouble taken to try and help me find the right scooter, even though I did not buy one from you. Thank you so much

Just purchased my 1st Mobility Scooter, it's an A90 Active Scooter. We live in the Sunshine Coast Hinterland at Maleny a very hilly part of the world.
The A90 takes it all in it's stride without the slightest hesitation or compromise.
The Active Scooters Team are easy to deal with, prompt and courteous.
Quality Scooters, Quality Service, Highly recommend you give Active Scooters a chance at winning your business.

Cheers
Ron Burchell
Maleny. QLD

This review relates to my previous review of June 26, 2020 that I am unable to edit for some reason.
"After being contacted by John he agreed to revisit the issue at my home. After some testing and adjustments at the business workshop I am very pleased to advise the problem has been successfully resolved. This time I was most most impressed by John, the dealer principal of Active Scooters, in the way he satisfied our objective - enable my wife to assemble/disassemble scooter with confidence. My wife is now very happy. Well done John.

Good service, brought out for trial. Very happy with it.

This is my second A90 Active scooter I have purchased from Active Scooters. I find the A90 active scooter to be very reliable and roadworthy. In the 3 years I had my first A90 I covered more the 6,000 kilometres without an itch.
I am very pleased with the performance of this later A90 which I purchased from them in January of this year. I am quite a heavy person and this scooter carries me wherever I need to go. It seems to be that bit more powerful than my first one maybe due to the modifications on the newer model, whatever it is I am very pleased with it.
I find the staff very easy to talk too and they are very obliging, nothing seems too much trouble for them. I have no problems in recommending Active Scooters and its staff to any one.
10 out of 10 to you, your staff and your business.
Kind regards.
A very satisfied buyer

John and his team from Active Scooters helped my husband find the right scooter to meet his needs . They are very professional ,kind and knowledgeable . We highly recommend them

I found from my very first. phone call, John went out of his way to help, with my purchase of a scooter I could not sing their praises more highly.y

Could not ask for better quality, service, and reliability.
Our consultant was one of the best, the company brought 4 different scooters to my home for me to try !!
I was never pushed or hurried into making a decision, it was at my pace, and their helpfulness was amazing.
Don't hesitate to contact these guys, they will help take the stress out of your experience. Thanks so very much to everyone involved

I am very happy with the a90 scooter and John explained everything 2 thumbs up