Adam Vacations Reviews 

Never ever never ever
don't go for this company,they are showing lowest fare online like Skyscanner or Google flight and when u booked they say its increase no way to get tkt ,they hold ticket 100% confirm ,they hold ticket and take money if new rate , mo@@r@ucker team

Adam Vacations had a website that looked very like Irish Ferries. So I called to change a booking and they charged me £78, sending me a payment link by email. So I asked the helpline operator why it was coming from something called Adam Vacations and not Irish Ferries. She confirmed she was from Irish Ferries and this was their process. I paid, and the change was made.

I then needed to make another change. As with the previous call, at the beginning I said ‘Hello, Irish Ferries?’ And they said ‘Yes’. After the call ended and as I was waiting for the payment link, I got a text from Irish Ferries saying they thought I was being scammed. Apparently someone had rung them claiming to be me, to change my booking. So what had happened is that, masquerading as Irish Ferries to me and as me to Irish Ferries, they had tried to take a clip of £78 out of what should have been a free change.

I notified my bank’s fraud department and they will no longer accept transactions with Adam Vacations and will block payment.

Nice Experience Vaibhav

Vaibhav thanks for your support.

I booked an internation flight with Adam Vacations and had a horrible customer service experience. I emailed them immediately after I booked the flight because I realized the bags and seat assignment was not included in the price. The customer service agent and floor manager "Jenna" I spoke with was extremely unprofessional and rude. I asked her how much the seats and 2 checked bags would cost for my husband and me and she said $800! I said I wanted to cancel the reservation and she put me on hold and came back with another quote of $600. At this point I had read the reviews and realized I was being scammed. When I shared with Jenna that I thought this was a scam, she became belligerent and started yelling that I "humiliated her." I stated I am a business owner, and that this is not an appropriate way to handle business. They should have a set price for the luggage and seats, as all the other airlines and online booking companies do. After a heated discussion and several minutes of giving me the run-around, she finally agreed to refund the majorityof the flight, but still charged me the $175 in taxes. I had only booked this flight 3 hours earlier. I asked for an email confirmation of the cancellation and immediately contacted my credit card company to notify them of the charge that should be refunded. What a hassle! The few hundred you may save on a flight, Adams Vacations will surely make up for with the seat selection, baggage fees, and the horrible customer service. Do NOT book with this company!

My experience purchasing this ticket started off very concerning. After paying and receiving confirmation from the booking agent by email, the reservation did not appear with the airline when I checked. I was later contacted and told the ticket was no longer available at the original price and that additional payment would be required. Naturally, this raised red flags and made the situation feel suspicious, and I informed them I would escalate the matter with my credit card company if needed.

During this time, I contacted Virgin Atlantic directly, where a very helpful representative reached out to the booking company on my behalf to understand what was happening.

That is when Lincoln became involved, and the experience completely turned around. He took ownership of the issue, communicated clearly, and assured me that I would receive proper confirmation and reservation details within an hour. True to his word, I received the confirmation exactly as promised.

While the initial process was stressful and could certainly be improved to avoid similar situations for customers, Lincoln’s professionalism and follow-through restored my confidence and resulted in a positive outcome. I appreciate his effort in resolving what started as a worrying experience.

Awesome and very helpful. I would say they are the best at issue resolution and extremely customer centric. I will book with them ANY TIME.

Telephonic communication added a human touch to the online transaction.

DO NOT BOOK A FLIGHT WITH THEM. THEY ARE SCAMSTERS

Angel helped me make a change to a ticket I booked when I realized I'd made the trip a day longer than I intended. She was incredibly responsive and not only got the change made with the airline but also kept me on budget. Highly recommend!

Abran Castillo was helpful in finding a flight after I made the mistake of getting a flight on the wrong date

Booking ticket was smooth and easy. Mr. Vaibhav was very kind and helpful and love the service.

Stay away from Adams Vacations. Do not book with them. You have been warned.

I booked with them online and paid. They contacting me stating that they needed more money to book my flight. Once I paid it I was told, they would issue my ticket. They never did.

I arrived at the airport and they informed me the ticket had not been issued in my name.

The response is what makes this exceptionally bad. They told me there was nothing they could do about my flight, it would be best to just buy the ticket from the airport.

They then told me I would received a refund in 3 to 5 business days, when I called back at day 3, they told me it could take up to 15 days.

So to recap: no ticket, took my money, and so far, I am still waiting on the Refund.

Good Luck!!!

Air India had messed up my booking that I made with Adam vacations due to their internal glitch with a huge price difference!! But Abran Castillo went above and beyond to confirm our ticket with the same previous price which displays exceptional customer service and trust. I would surely recommend Adam Vacations and myself would give them more business in future.

GOOD AND FAST ... VAIBHAV SIR GOOD AND FRIENDLY

Experience is good, tele operator Mr Vaibhav is really very helpful. Got ticket on very competitive price thanks Adam vacations

Excellent customer care , courteous gentleman attendant Mr Vaibhav was very helpful and cooperative ,
Overall really good experience , Excellent service, will definitely use there services again.
Thanks again to Vaibhav
Peace

Angel was very helpful in getting me the best travel experience. I appreciated the call

Fast service, good follow up, cheaper rates compared to other platforms

emma smith was a great help