Adapthealth Reviews 7,865

Ashley did amazing and was very attentive to everyone and explained everything perfectly

My rep Tasha was very knowledgeable. I have been on a Cpap since 1995, have been through several different companies. She answered all my questions and it put me at ease. Very pleasent.

Dante was my delivery driver. He was very pleasant and knowledgeable about all of the products that he brought to me. He's a keeper!

Tess was very patient and caring with me. She paid attention to my concern and knew how to help me. The receptionist was very kind as well.

Great folks who always come out to the house the same day (or night) with our medical supplies.

Kali who helped me was fantastic

Was on time and very knowledgeable about the questions I had. Very pleased.

Jake was excellent. He called in advance to let me know his ETA. Great customer service skills, very knowledgeable about the machines and equipment. Thank you Jakes for caring , your kindness and patience.

I placed an order for oxygen tanks and received it the next day. I have never had a problem with this company. They've been fast, efficient, professional, friendly and most helpful. I've been a customer for quite awhile now and have had no reason to change to another.

Marlin delivered my CPAP machine and explained clearly and thoroughly how to use and maintain it. She was professional and cheerful, which put me at ease with the new equipment. Highly recommend

Devin is always eager to help and knows his business well.

Great company agent so instructive and pleasant in explaining everything nothing bad with your company and your workers representing you!
Thank you for the quick reply !

I was provided a very effective explanation of the proper use and care of my new CPAP machine. The AeroCare representative was friendly, professional, courteous and very well organized for our meeting. Our meeting was not rushed and our time together was used efficiently. The answers to all of my questions were presented clearly and easy to understand.

Lenore was very nice and I felt comfortable with her

Really easy to get my equipment. Great customer service!!

Very good very good

i am happy to describe my experience, to summarize, you hit the ball out of the park on the first pitch!

I left the hosptial Monday (1 JUN). I needed a bipap at home to help my post op recovery. tHE BIPAP was/is VITAL TO MY RECOVERY.
I did not have a bipap at home so the doctors ordered one thru you. And while we are waiting for you to deleiver the bibpap (which we understand takes some time), but I am very grateful that in the interim, YOU provided me with a stop gap measure (concentrated O2) to make my nights better. THANK YOU!
kURT

​I could write a book on how terrible this company is, but I’ll keep it brief to save others the grief.
​My mother has late-stage Alzheimer's, and while she was recently fighting for her life in the Intensive Care Unit (ICU), I was being hounded by their representatives. I actually had a representative call to threaten to repossess my mother's medical equipment if I didn’t immediately provide proof of her illness and get her to a doctor. To harass a family during an ICU stay—and to show absolutely no couth, sensitivity, or understanding of a late-stage dementia patient's reality—is disgusting.
​On top of being heartless, they are completely incompetent. Their organization defines the phrase "the right hand doesn't know what the left hand is doing." I have received innumerable phone calls asking the exact same questions over and over again. My mother's doctor sends them the required information, but Adapt Health constantly loses it, fails to log it, or just continues to harass the family anyway.
​Dealing with them has caused nothing but immense stress and grief. If you or your loved one has a medical advocate, please let them handle this company so you don't have to subject yourself to these horrible people. Avoid Adapt Health at all costs.