ADHD Certify Reviews 573

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to create a comfortable and understanding environment, making them feel heard and at ease. The service is frequently highlighted as exceptional, with many appreciating the personalized approach and the efficiency of the overall process, from initial inquiry to diagnosis and ongoing support. People found the booking process to be easy and efficient, with many noting the quick appointment availability. Reviewers also valued the clear explanations provided by the staff, ensuring they understood every step of the process.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, empathy,... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction with the professional... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the understanding,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and smoothness of the entire... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the booking system... See more

Based on these reviews

Rated 5 out of 5 stars

Wish I started the process of getting diagnosed years sooner but thankfully adhd certify has made the whole thing as easy and smooth as possible. If you’re on the fence about whether to move forward,... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment with Shymaa yesterday. To say I was nervous for this was an understatement. I am an extremely anxious person and Shymaa made me feel so much at ease, like I had known her long... See more

Rated 5 out of 5 stars

Great service. Lots of communication between myself and the company before the in-person appointment. Met with Rebecca, one of the consultants, with my 12 year old daughter. Rebecca talked to my dau... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with ADHD Certify. Rizwana was excellent with my 14 year old daughter. She explained everything well and made her feel comfortable and checked she understood what was h... See more

Company replied


Company details

  1. Mental Health Services
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

573 reviews

5-star
4-star
3-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good experience and felt…

Very good experience and felt comfortable

24 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Margaret,

Thank you for your kind feedback 🩵

We’re really pleased to hear that you had a very good experience and felt comfortable throughout. Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Dr Toni Henderson


I recently had an appointment with Dr. Toni Henderson at ADHD Certify, and it was such a lovely experience. Toni was incredibly professional, kind, and made me feel completely comfortable from the start, which allowed me to really open up about the challenges I’ve faced. We laughed and smiled together — it honestly felt like chatting with someone who truly understood me, and I think we could’ve talked all day! Overall, it was an extremely positive experience, and I’m genuinely grateful.

6 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ellis,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that your appointment with Toni was such a positive and comfortable experience. It’s wonderful to know she made you feel at ease and created a space where you could openly share your experiences.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

I was a bit weary about doing this at…

I was a bit weary about doing this at 53. But I’m glad I did because I have greater understanding of myself. Thomas was lovely. I felt very welcome and he was very easy to get on with so I felt comfortable discussing certain aspects.

30 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sarah,

Thank you so much for your kind feedback 🩵

We’re really glad you took that step, even with some initial hesitation. It’s wonderful to hear that the experience has helped you gain a greater understanding of yourself.

We’re so pleased that Thomas made you feel welcome and comfortable, and that you found it easy to open up during your assessment.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Certify helped me

ADHD Certify helped me
Juliette & Shymaa at ADHD Certify helped me greatly getting to terms with getting diagnosed and guided me through what's next and medication.

A great weight lifted from my shoulders knowing I am not broken and I actually had ADHD. Shymaa was very knowledgeable and trusting and great to speak too.

Juliette who helped with with my medication was understanding and good at her role. Every step of the way I was told what to expect and care was taken.

Service overall for me was quick and responsive, although expensive but being able to be seen and diagnosing in such a short time compared to the NHS was a massive bonus.

If you have any doubts about yourself and ADHD/Autism, then give ADHD Certify a try.

7 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for sharing your experience 🩵

We’re really pleased to hear that Juliette and Shymaa were able to support you through your diagnosis and next steps, and that you felt guided and cared for throughout the process.

It means a lot to know that gaining this understanding has helped lift that weight and brought you clarity, that’s such an important part of the journey.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

Thank you Shymaa Sword and ADHD Certify 😊

I’m so glad I finally went ahead with an ADHD assessment through ADHD Certify after many years of uncertainty. The whole experience was really positive.

Being able to choose my practitioner was important to me, and Shymaa Sword was the perfect choice. She was compassionate, professional, and made me feel completely at ease discussing personal topics. I felt truly heard and validated throughout.

The report she provided was thorough and accurate—it reflected my experiences perfectly and didn’t require any amendments. I would wholeheartedly recommend Shymaa to anyone considering an assessment.

Since my diagnosis I have a much better understanding of myself, which has really boosted my self-esteem.

I’d highly recommend ADHD Certify—especially as a more affordable option with the £100 off discount code and the option to pay in 3 instalments via Klarna.

Thank you so much to Shymaa and the ADHD Certify team! 😊

10 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Megan,

Thank you so much for your wonderful and detailed feedback 🩵

We’re truly delighted to hear that you had such a positive experience and that taking this step after years of uncertainty has brought you greater understanding and confidence in yourself.

It’s lovely to know that Shymaa made you feel at ease, listened to, and validated throughout the process. We’re also so pleased that your report reflected your experiences clearly and didn’t require any amendments.

Hearing that this has boosted your self-esteem and helped you better understand yourself means so much to us. Thank you for your recommendation and for taking the time to share your journey, we really appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Had an appointment with Shymaa

Had an appointment with Shymaa, she was lovely and made me feel at ease, and confirmed everything I thought of all along.
Thank you for listening.

2 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Hayley,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that Shymaa made you feel at ease and that the appointment helped bring confirmation and clarity for you.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD assessment

The appointment was easy to book and organise. The Dr/Clinician was great, they explained everything clearer and made sure everything was understood. The diagnosis was advised at the end of the session, a report should follow within 10days. Now waiting to book in for a medication review.

23 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for your feedback 🩵

We’re really pleased to hear that the booking process was smooth and that your clinician explained everything clearly and made sure you felt confident and understood throughout the assessment.

We hope your report provides helpful clarity, and we wish you all the best as you move forward to your medication review. Thank you for taking the time to share your experience. we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

A very personable and professional lady…

A very personable and professional lady who understands her patients very well. Open to discussion and a great bedside manner. A pleasure.

5 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Olivia,

Thank you for your kind feedback 🩵

We’re delighted to hear that you found the experience both personable and professional, and that you felt understood and able to have open discussions.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Excellent experience from start to finish

I’m sharing this review on Trustpilot to give others confidence in choosing ADHD Certify.

My experience has been excellent from start to finish, from the initial assessment through to stabilising on medication. Throughout the process, I felt supported, listened to, and genuinely cared for.

I’d like to thank everyone involved in my journey, and give a special mention to Paul (Team Lead) and Fade (Prescriber). Your kindness, professionalism and ongoing support are highly appreciated.

Receiving my diagnosis and continuing the journey with ADHD Certify has been life-changing in a positive way, and I truly wish the best to anyone considering or starting their journey with ADHD Certify.

6 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Beth,

Thank you so much for your thoughtful and encouraging feedback 🩵

We’re truly delighted to hear that your experience has been excellent from start to finish, and that you felt supported, listened to, and genuinely cared for throughout your journey.

It means a lot to hear that this has been a life-changing experience for you in such a positive way. Thank you for sharing your journey and for giving others confidence, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

The booking process was easy and the…

The booking process was easy and the pre appointment questionnaires were easy to complete.
The appointment with Mr Thomas was great, I really felt listened to and was really able to open up about my feelings and symptoms which really helped me with diagnosis!
My questions were answered excellently and with explanations!
I would be happy to reccomend for others wanting to explore diagnosis for ADHD!

2 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that the booking process and pre-appointment questionnaires were easy to complete and that your appointment with Thomas was such a positive experience. It’s wonderful to know you felt listened to and able to open up, and that your questions were answered clearly and thoroughly.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Absolutely love my new prescriber…

Absolutely love my new prescriber Annisah she's awesome, totally gets me and what I need from the meds

1 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sam,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that you’re having such a positive experience with Annisah. It’s wonderful to know she really understands your needs and is supporting you in finding the right approach with your medication.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Thank you Shymaa

From the initial enquiry through to the assessment, ADHD Certify have given me exceptional service. Precious arranged it beautifully and Shymaa has an exquisite approach to the assessment process.

I was extremely nervous on the morning of my assessment and would have done anything to avoid it! However, my nerves rapidly evaporated upon meeting Shymaa. She has such a gift in settling your nerves and making the questions clear and inviting.

The time flew by, and I was relieved to hear the feedback. I’m so pleased that I took the plunge and had the assessment for myself.

Thank you Shymaa and ADHD Certify!

1 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Nicola,

Thank you so much for your wonderful feedback 🩵

We’re delighted to hear that your experience from initial enquiry through to assessment was positive. It’s lovely to know that Precious helped everything run smoothly and that Shymaa’s approach made such a difference on the day.

We completely understand how nerve-wracking it can feel beforehand, so it’s wonderful to hear that Shymaa helped you feel at ease so quickly and made the process feel clear and comfortable.

We’re so glad you took that step for yourself and felt reassured by the experience. Thank you for taking the time to share your journey, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

I had my assessment yesterday with…Asana

I had my assessment yesterday with Asana. I was extremely nervous but she made me feel at ease from the start, despite my constant fidgeting and over sharing. It was so lovely to have someone listen to me and understand the struggles I have faced all my life. I was so relieved when I received my diagnosis.I wish I’d have booked it sooner.

31 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sarah,

Thank you so much for sharing your experience 🩵

We’re really glad you took that step, especially after feeling so nervous beforehand. It’s wonderful to hear that Asana helped you feel at ease and created a space where you felt listened to and understood.

We’re so pleased that receiving your diagnosis brought a sense of relief, that moment can mean so much after years of challenges.

Thank you for taking the time to share your journey with us, we truly appreciate it and wish you all the best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

A professional, reassuring service!

Our daughter's assessment was genuinely a pleasure; she was made to feel at ease straight away and everything was done at her pace. Sonia was brilliant! A professional, reassuring service from the inital booking to the actual assessment and since. The communication is excellent. We would highly recommend

31 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Hayley,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that your daughter’s assessment was such a positive experience and that she felt at ease from the very start. It’s wonderful to know everything was carried out at her pace and in a way that felt comfortable for her.

We’re especially pleased to hear your kind words about Sonia and the team, and that the communication throughout has been excellent.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

such good staff

Annisah was amazing, i was so stressed about the medications and the process but she really broke things down and helped me feel listened to and a lot more comfortable. genuinley fantastic, can’t express my gratitude enough

31 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Leera,

Thank you so much for your lovely feedback 🩵

We’re really pleased to hear that Annisah was able to support you during this journey. It’s wonderful to know she helped break things down clearly and made you feel listened to and more at ease.

Your kind words truly mean a lot. Thank you for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Janine was friendly

Janine was friendly, warm & reassuring whilst being professional throughout.
I was really nervous in anticipation of my appointment but I had absolutely no need to be. It was a pleasant & straightforward process throughout.

I wouldn’t hesitate to recommend Janine & ADHD certify - thank you for giving me the clarity & the answers that I needed.

31 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ruth,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that Janine made you feel reassured and at ease, especially after feeling nervous beforehand. It’s wonderful to know the process felt pleasant and straightforward for you.

We’re so glad you’ve gained the clarity and answers you were looking for. Thank you for your recommendation and for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

Annisah at ADHD was incredible

Annisah at ADHD was incredible. Her energy, sensitivity and approach were fantastic. Annisah helped me feel at ease, comfortable and engaged. Although my appointment was online, it honestly felt like she was in the room with me, and she made me feel that my time with her mattered. Annisah did not rush the appointment and I really appreciate that, it made me feel like an individual. I really do hope that my future consultations are with Annisah, it was a pleasure - thank you!

25 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Matthew,

Thank you so much for your wonderful feedback 🩵

We’re thrilled to hear that Annisah made your online appointment feel so personal, supportive, and engaging. It’s fantastic to know that her sensitivity, energy, and approach helped you feel at ease and valued throughout.

We’ll be sure to pass your kind words on to Annisah, she truly is a credit to the team. Thank you for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Hayley

Kind doctor who listened to my problems well and quick to understand my responses

16 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Conor,

Thank you for your kind feedback 🩵

We’re delighted to hear that Hayley listened carefully, understood your responses, and provided a supportive experience.

We really appreciate you taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Very nice lady

Very nice lady, called precious ❤️ very helpful.

29 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Shaun,

Thank you so much for your lovely feedback 🩵

We’re thrilled to hear that Precious was helpful and made a positive impression. We’ll be sure to pass on your kind words.

We really appreciate you sharing your experience!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD certify have been great from…

ADHD certify have been great from diagnosis to medication titration for my child. They are quick to answer queries which is reassuring when are in this titration phase.

13 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Emma,

Thank you so much for your feedback 🩵

We’re delighted to hear that your experience with ADHD Certify, from diagnosis to medication titration for your child, has been so positive. It’s wonderful to know that our team’s quick responses have provided reassurance during this important phase.

We really appreciate you taking the time to share your experience!

ADHD Certify Team

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