ADHD Certify Reviews 573

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to create a comfortable and understanding environment, making them feel heard and at ease. The service is frequently highlighted as exceptional, with many appreciating the personalized approach and the efficiency of the overall process, from initial inquiry to diagnosis and ongoing support. People found the booking process to be easy and efficient, with many noting the quick appointment availability. Reviewers also valued the clear explanations provided by the staff, ensuring they understood every step of the process.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, empathy,... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction with the professional... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the understanding,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and smoothness of the entire... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the booking system... See more

Based on these reviews

Rated 5 out of 5 stars

Wish I started the process of getting diagnosed years sooner but thankfully adhd certify has made the whole thing as easy and smooth as possible. If you’re on the fence about whether to move forward,... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment with Shymaa yesterday. To say I was nervous for this was an understatement. I am an extremely anxious person and Shymaa made me feel so much at ease, like I had known her long... See more

Rated 5 out of 5 stars

Great service. Lots of communication between myself and the company before the in-person appointment. Met with Rebecca, one of the consultants, with my 12 year old daughter. Rebecca talked to my dau... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with ADHD Certify. Rizwana was excellent with my 14 year old daughter. She explained everything well and made her feel comfortable and checked she understood what was h... See more

Company replied


Company details

  1. Mental Health Services
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

573 reviews

5-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fade was great as she celebrated me…

Fade was great as she celebrated me doing so well on my ADHD journey.
Much appreciated and highly recommended
J ☺️☺️

6 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi J,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that Fade made such a positive impact and celebrated your progress. That kind of support can mean so much on the ADHD journey.

Thank you for your recommendation and for taking the time to share your experience, J!

ADHD Certify Team

Rated 5 out of 5 stars

Finally it all makes sense

The experience with ADHD Certify from booking an assessment till today has been nothing but positive.

My initial assessment took place in December 2025, this was booked with Shymaa who was nothing short of wonderful. Medical appointments have always been nerve wracking so i expected no different. HOWEVER i couldn't have been more wrong, Shymaa made me feel completely at ease, listened to and was fantastic from start to finish, receiving a diagnosis of Combined type/Predominantly Inattentive was initially very overwhelming especially at 34 years of age but has also answered a lot of questions for both myself and my family.

I decided to try medication and initiation was completed by Juliette along with subsequent reviews and again it was all positive,

My last Review was with Fade who was understanding, caring and couldn't have listened more, and she initiated a shared care argreement with my GP who was happy to accept everything

Thank you so much to everyone!

12 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mike,

Thank you so much for sharing your journey with us 🩵

We’re truly delighted to hear that your experience has been so positive from your initial booking right through to your ongoing care. Taking that step can feel daunting, especially with past experiences, so it’s wonderful to know that Shymaa helped you feel at ease and fully supported from the start.

We’re really pleased that your diagnosis has brought clarity for both you and your family, even if it can feel overwhelming at first, that understanding can make such a difference.

It’s also great to hear that your journey with Juliette and Fade has been so supportive, and that everything has progressed smoothly, including your shared care agreement.

Thank you for taking the time to share your experience, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Assessment

I had an appointment with Dr. Toni Henderson at ADHD Certify, and she was absolutely exceptional. From the moment we started, she put me completely at ease—warm, professional, and incredibly easy to talk to. It genuinely felt like we could have talked for hours.

I left the appointment feeling truly heard, understood, and comfortable, which made the whole experience so positive. I honestly can’t recommend Toni highly enough—she was brilliant. 😍

11 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Gemma,

Thank you so much for your wonderful feedback 🩵

We’re delighted to hear that your assessment with Dr Toni Henderson was such a positive experience. It’s fantastic to know she made you feel at ease, listened to, and truly understood from the very start.

We love hearing that the conversation felt so natural and comfortable, that’s exactly the kind of environment we aim to create.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

Highly recommend

Following having lost my previous long time role (feel free to fil in blanks 1/as to my shirtcomings), Annisah has been amazing and pivotol to me being able to continue to work in the field that I am passionate about. With Anisaj nupport I feel that I f
inally have my life back!
Refreshing to be able to talk to someone who demonstrates that they completely understand how difficult day to day normal tasks can be impacted by hdhd. I was diagnosed by Adhd certify gland can say that the support received has made an incredibly positive impact on my ability to continue to work. I struggled for many months without having any understanding why everything I was previously able to do was becoming impossible. Menopause made my work/home life impossible. I have been able to finally not just understand why I was finding day to day life impossible but have the opportunity to speak to someone who really understands. I am still on the NHS waiting list and may still be there over the next two years! ADHD Certify has enabled me to continue to work in a role that I had been struggling to meet minimum standards. I am mgmmtruly gratef
rateful and every consultation and prescription cost is worth their weight in gold!

11 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Naomi,

Thank you so much for sharing your journey with us 🩵

We’re truly grateful for your openness, and we’re so pleased to hear the support you’ve received has made such a meaningful difference in your life. It sounds like you’ve been through a really challenging time, and it’s wonderful to know that gaining a better understanding and the right support has helped you feel more in control again.

We’re especially glad that Annisah has been such a pivotal part of your journey. Feeling understood and supported in a practical, real-world way can make all the difference.

It means so much to hear that this has helped you continue in the role you’re passionate about and regain that sense of stability.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

I was able to book my assessment with a…

I was able to book my assessment with a minimal wait and the process was very straightforward. Hayley explained what the appointment would look like and made me feel at ease. It mostly felt like a chat rather than a formal meeting. I’m also happy with my medication initiation appointment with Fade and I look forward to continuing the process.

26 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Filip,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that the booking process was quick and straightforward, and that Hayley made you feel at ease by clearly explaining what to expect. It’s wonderful to know the assessment felt relaxed and conversational.

We’re also really pleased that your medication initiation with Fade has been a positive experience, and we’re glad to be supporting you as you continue your journey.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Amazing experience

Straightforward booking system, and quickly got an appointment. Asana was lovely! Made me feel safe and comfortable throughout! I would recommend this over the NHS any day

8 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mohammad,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you found the booking process straightforward and were able to get an appointment quickly. It’s wonderful to know that Asana made you feel safe and comfortable throughout your experience.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Would recommend

The appointment was fast, well organised and very clear from start to finish. Everything was explained in a straightforward way, and the process felt efficient while still being thorough.
We received a diagnosis quickly, which made a big difference. Overall, a really positive experience that made what could have been a stressful process feel simple and manageable.

26 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Cathie,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that your experience felt clear, efficient, and well organised from start to finish. It’s wonderful to know the process felt straightforward while still being thorough, and that receiving a diagnosis quickly made a positive difference.

We’re so glad we could make what can feel like a stressful process more manageable for you. Thank you for your recommendation and for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

After years of concern I started asking…

After years of concern I started asking a number of adhd firms and was very uncomfortable

ADHD certify was my last roll of the dice, fantastic.
A lady I spoke in depth over the phone had gone through the stages fully and even recommended which person in their opinion to speak too in which I did. Hayley was fantastic, I couldn’t I’d asked for better

9 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Michael,

Thank you so much for your kind feedback 🩵

We’re really glad you reached out to us after such a long and uncertain process, and it means a lot to hear that your experience felt comfortable and supportive from the very beginning.

It’s wonderful to know that the guidance you received helped you feel confident in choosing the right clinician and that Hayley provided such a fantastic experience.

Thank you for taking the time to share your journey, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Been really helpful and supportive

Been really helpful and supportive, so glad I got a test.

Annisah in particular has made me look forward to my medical reviews! She’s very supportive and lovely to talk to.

10 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Freddie,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that you’ve found the process helpful and supportive, and that you’re glad you took that step.

It’s wonderful to know that Annisah has made such a positive impact and that you even look forward to your medication reviews. That says so much about her supportive and friendly approach.

Thank you for taking the time to share your experience — we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Annisah is a breath of fresh air

Annisah is a breath of fresh air. Charming and intelligent Lady, who was a delight to deal with. Efficient and knowledgeable and helpful. She treated me with respect and understanding. Thank you

9 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Deborah,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that Annisah made such a positive impression. It’s wonderful to know you felt respected, understood, and supported throughout your experience.

We’ll be sure to pass on your kind words, thank you for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Real peace of mind

My assessment was completed by Hayley and the whole experience was very relaxing. Even when I’d had a power cut so had to join on my phone she was never stressed and remained very calm. When Harley first introduced what the assessment was going to be and we were going to speak of things in my childhood at 56 I didn’t think I’d remember but the assessment was so natural and brought out things I had honestly not thought was relevant or thought I’d forgotten.
It’s a relief to know that I’m not weird and there is a reason I’m who I am and why I do things

26 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Debra,

Thank you so much for sharing your experience 🩵

We’re delighted to hear that your assessment with Hayley felt calm and reassuring, even with the unexpected power cut. It’s great to know she helped keep things relaxed throughout.

It’s wonderful that the process felt natural and helped bring out experiences you hadn’t thought about in a long time. That kind of reflection can be really powerful.

We’re especially glad to hear that this has brought you a sense of peace of mind and understanding, that clarity can make such a difference.

Thank you for taking the time to share your journey with us, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Annisha during my ADHD medication review. She was professional, understanding, and took the time to really listen to my symptoms and concerns. I felt genuinely supported throughout the process, and everything was explained clearly, which gave me confidence in my treatment plan.
Her approach was thorough and patient-centred, and I never felt rushed or dismissed. I would highly recommend Annisha to anyone seeking ADHD support and medication management.

25 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Tony,

Thank you so much for your thoughtful feedback 🩵

We’re delighted to hear that your medication review with Annisah was such a positive and supportive experience. It’s wonderful to know that she took the time to listen, explain everything clearly, and ensure you felt confident in your treatment plan.

Providing patient-centred care where you feel heard and never rushed is so important to us, so your words truly mean a lot.

Thank you for your recommendation and for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Great service!

The staff are all friendly and very helpful and help sort everything out for you ASAP, even when I make mistakes on my end.

I have my meetings with Annisah. I couldn’t have asked for anyone better! She is super understanding, has helped me feel understood with my ADHD and is always trying to find what’s right for me as quick as possible!

17 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Billy,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you’ve had such a positive experience with the team and that everything has been handled quickly and supportively.

We’re especially pleased to hear your lovely words about Annisah. It’s wonderful to know she’s helped you feel understood and is working with you to find what’s right for you.

Thank you for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Assessment

Shymaa made me feel so comfortable throughout and helped me feel at ease. Thoroughly explained it all and helped me understand what was being asked of me. She was really easy to talk to and just a pleasant experience throughout. Never felt judged at any point in time. She gave me ample time to process and think about it what was asked, didn’t rush me. I left with a diagnosis and closure so Thank you Shymaa.

2 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for sharing your experience 🩵

We’re delighted to hear that Shymaa made you feel comfortable, at ease, and supported throughout your ADHD assessment. It’s wonderful to know that you felt heard, never judged, and had the time you needed to process everything.

We’re so pleased that the assessment gave you clarity and closure, thank you for taking the time to share your feedback, it truly means a lot to the team!

ADHD Certify Team

Rated 5 out of 5 stars

My experience with ADHD certify was…

My experience with ADHD certify was faultless and extremely pleasant.  Rebecca put me at ease through the whole assessment and was able to answer any questions I had.  Excellent from start to end.

3 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ian,

Thank you so much for your kind feedback 🩵

We’re thrilled to hear that your experience with ADHD Certify was smooth and pleasant, and that Rebecca made you feel at ease throughout the assessment. It’s wonderful to know all your questions were answered and that the process met your expectations.

We really appreciate you sharing your experience, it means a lot to the team!

ADHD Certify Team

Rated 5 out of 5 stars

Very thorough and professional as I…

Very thorough and professional as I hoped also relaxed:

7 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Cody,

Thank you for your kind feedback 🩵

We’re really pleased to hear that your experience was thorough, professional, and also relaxed. We appreciate you taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Diagnosis

I had a very positive experience with Asana throughout my ADHD assessment. She was extremely patient, kind, considerate, and professional from start to finish.

What stood out most was how well she balanced keeping the assessment structured while also allowing me the space to explain things in my own way. At times I would go off track or need redirected, and she did this in a calm, supportive, and respectful way that never made me feel rushed or uncomfortable.

I do not find it easy to talk openly about how I am feeling or explain my difficulties, but she made me feel at ease and created an environment where I felt able to speak honestly. She showed a very clear understanding of the issues I was describing and listened properly to what I was saying.

We actually went over our allotted time because I needed a lot of redirecting and explanation, but at no point did I feel under pressure to leave out important details or speed things up. This was particularly important to me, as in the past I have often felt rushed by other professionals and unable to fully explain myself.

She not only recognised and diagnosed the ADHD traits I had long suspected, but also identified that I have combined ADHD, rather than only the hyperactive presentation I had originally believed I had. I felt listened to, understood, and taken seriously throughout the process.

Overall, I am very grateful for the way the assessment was handled and would highly recommend her.

5 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alogan,

Thank you so much for sharing such a detailed and thoughtful review 🩵

We’re delighted to hear that your ADHD assessment with Asana was such a positive and supportive experience. It’s wonderful to know that she created a space where you felt comfortable to open up, especially when that can be difficult. That kind of patient, respectful approach is something we truly value.

It’s also great to hear that the assessment brought you clarity and a deeper understanding of your ADHD. Feeling listened to, understood, and taken seriously is so important, and we’re really glad that came through in your experience.

Thank you for your recommendation and for taking the time to share your journey, it truly means a lot to the whole team!

ADHD Certify Team

Rated 5 out of 5 stars

Each time I have contact with ADHD…

Each time I have contact with ADHD Certify, they are extremely helpful, understanding and responsive. Great experience

28 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Steve,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that each interaction with our team has been helpful, understanding, and responsive. Providing consistent support is very important to us.

Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

My assessor was Thomas

My assessor was Thomas, and he was very patient with me talking at a 100 miles an hour, he listened to me and put me at ease. I've recommended him to a friend of mines daughter.

6 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Vikki,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that Thomas made you feel at ease and took the time to listen, even when things felt a bit fast-paced. Creating a comfortable and understanding space is so important to us.

Thank you as well for recommending him, that truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

Spoke with fade yesterday very helpful…

Spoke with fade yesterday very helpful and easy to talk too,

7 April 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Charlie,

Thank you for your kind feedback 🩵

We’re really pleased to hear that Fadé was helpful and easy to talk to during your appointment. Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

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