ADHD Certify Reviews 573

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to create a comfortable and understanding environment, making them feel heard and at ease. The service is frequently highlighted as exceptional, with many appreciating the personalized approach and the efficiency of the overall process, from initial inquiry to diagnosis and ongoing support. People found the booking process to be easy and efficient, with many noting the quick appointment availability. Reviewers also valued the clear explanations provided by the staff, ensuring they understood every step of the process.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, empathy,... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction with the professional... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the understanding,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and smoothness of the entire... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the booking system... See more

Based on these reviews

Rated 5 out of 5 stars

Wish I started the process of getting diagnosed years sooner but thankfully adhd certify has made the whole thing as easy and smooth as possible. If you’re on the fence about whether to move forward,... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment with Shymaa yesterday. To say I was nervous for this was an understatement. I am an extremely anxious person and Shymaa made me feel so much at ease, like I had known her long... See more

Rated 5 out of 5 stars

Great service. Lots of communication between myself and the company before the in-person appointment. Met with Rebecca, one of the consultants, with my 12 year old daughter. Rebecca talked to my dau... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with ADHD Certify. Rizwana was excellent with my 14 year old daughter. She explained everything well and made her feel comfortable and checked she understood what was h... See more

Company replied


Company details

  1. Mental Health Services
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lisa put me at ease immediately.

I recently had an ADHD assessment with Lisa at ADHD certify. I was extremely nervous before the session but Lisa was so welcoming and non judgemental. I really appreciated her knowledge and her way of asking the questions. She is a compassionate person with extensive knowledge of ADHD. She made me feel comfortable throughout the process.

10 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Fiona,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that your ADHD assessment with Lisa was such a positive experience. It’s completely natural to feel nervous beforehand, so it’s wonderful to know that she made you feel at ease straight away with her welcoming and non-judgemental approach.

We’re glad her knowledge, compassion, and way of guiding the conversation helped you feel comfortable throughout. Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Rizwana has helped my family so much

Rizwana has helped my family so much. This path learning about ADHD is a new one to us and we are all
Managing so much better

24 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Annica,

Thank you so much for your kind feedback 🩵

We’re really pleased to hear that Rizwana has been able to support you and your family during this journey. Learning about ADHD can feel like a big step, so it’s wonderful to know you’re all managing better and feeling more supported.

Thank you for taking the time to share your experience, it truly means a lot!

ADHD Certify Team

Rated 5 out of 5 stars

Annisah is an absolute gem 💎

Annisah is an absolute gem 💎. Every appointment and medication review is outstanding, she is an expert in ADHD keeps appointments fun, engaging and our medication plans are simply the best. We will not be requesting shared care, we did see the ICBs bluntness but we didn’t fall for their bureaucratic Bologna.

Thank you ADHD Certify 💎🙌

21 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ben,

Thank you so much for your wonderful feedback 🩵

We’re delighted to hear that your experience with Annisah has been so positive. It’s great to know that her expertise, engaging approach, and support throughout your medication reviews have made such a difference for you.

We truly appreciate your kind words and support, it means a lot to the whole team. Thank you for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

So supportive and helpful every step of the way

I had my assessment with Sonia who made a very nervous me feel comfortable with the whole process. I've had monthly medication review appointments with Annisah who has been fantastic helping me find the right medication after the first one didn't suit me. I'm finally less stressed and overwhelmed with my disorganisation.. something that's taking a bit of getting used to!
ADHD certify have been amazing and have always been happy to answer my many questions. I was so scared about taking that first step but I'm so glad I did and I can't recommend them enough!

14 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mrs Hedge,

Thank you so much for sharing your experience 🩵

We’re delighted to hear that Sonia was able to make you feel comfortable during your assessment, especially when taking that first step can feel so nerve-racking. It’s also wonderful to know that Annisah has been able to support you through your medication journey and help you find an option that works for you.

Hearing that you’re feeling less stressed and overwhelmed is so encouraging, even if it takes a little time to adjust, that’s such a positive step forward.

Thank you for your kind words about the team and for your recommendation. We’re so glad you took that first step, and we truly appreciate you sharing your experience!

ADHD Certify Team

Rated 5 out of 5 stars

“Annisah was lovely

“Annisah was lovely, understanding, and easy to speak with. She suggested switching to long-release medication, which has been incredibly helpful and made a big difference in my ADHD journey.”

-J

27 February 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jai,

Thank you for sharing your experience 🩵

We’re so pleased to hear that Annisah made you feel comfortable and supported during your appointment. It’s wonderful to know that her recommendation to switch to long-release medication has made such a positive difference in your ADHD journey.

Thank you for taking the time to share your feedback, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Rizwana was great as were support staff

Rizwana really put my usually shy and quiet daughter at ease. She made it easy for her to open up to her and was very clear and non-judgemental. Rizwana was also very validating of both mine and my daughter's experiences and feelings which I had to expected, but was a welcome surprise. She also responded very quickly and fully to the follow up questions and comments I had. Thank you so much for the support.
I found the advisor I spoke to on initial enquiry also very knowledgeable, friendly and supportive and the administrative support around school questionnaires has been very organised and professional also.

2 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Emma,

Thank you so much for your thoughtful feedback 🩵

We’re delighted to hear that Rizwana was able to make your daughter feel at ease and create a space where she felt comfortable to open up. It’s wonderful to know that her clear, non-judgemental, and validating approach made a positive difference for both of you.

We’re also really pleased that you found the wider team supportive, from your initial enquiry through to the administrative process. Providing a smooth and well-supported experience is very important to us.

Thank you again for your kind words and for taking the time to share your experience, it truly means a lot to the whole team.

ADHD Certify Team

Rated 5 out of 5 stars

This is the best decision I have ever…

This is the best decision I have ever made and changed my life going forward. Thank you to Annisah who I cannot recommend enough. She really cares and has changed my life. Thank you Annisah.

19 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Michael,

Thank you so much for your heartfelt feedback 🩵

We’re truly delighted to hear that this has been such a life-changing decision for you. It means a lot to know that you’ve felt supported and cared for throughout your journey.

We’ll be sure to pass your kind words on to Annisah, she’ll be so pleased to hear the impact she’s had. Thank you for your recommendation and for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Medical Review With Annisah

I had my medication review with Annisah. It went very well, and she seemed interested in my overall journey; it wasn't just the standard questions about the medication. Due to the answers I gave to Annisah's questions, it became apparent that I needed extra medication. I genuinely don't think that a less thorough review would have raised this. So, thank you.Jack

27 February 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jack,

Thank you for sharing your experience 🩵

We’re really pleased to hear that your medication review with Annisah was thorough and meaningful. It’s great to know that she took the time to understand your overall journey, not just focus on standard questions, and that this led to the right adjustments being identified.

Providing personalised and attentive care is very important to us, so your feedback truly means a lot. Thank you again for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with my ADHD assessment. From the start, I felt genuinely listened to and understood. The assessor (Sonia) was incredibly patient, giving me the time and space to fully explain my experiences without feeling rushed or judged.she also did a great job of guiding and prompting me when needed, which made it much easier to communicate things I might otherwise have struggled to express.

One of the things I appreciated most was how efficient the process was—I received an outcome within 10 days, which really helped reduce any anxiety around waiting. The feedback from the assessment was thorough, clear, and insightful, helping me better understand myself and my symptoms.

The treatment options were also explained in a very straightforward and accessible way, so I left feeling informed and confident about the next steps. Overall, it was a supportive and professional experience, and I would highly recommend this service to anyone seeking an ADHD assessment.

4 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Anna,

Thank you so much for sharing such a detailed and thoughtful review 🩵

We’re delighted to hear that your ADHD assessment with Sonia was such a positive and supportive experience. It’s wonderful to know that you felt genuinely listened to, given the time and space to express yourself, and guided in a way that made things easier to communicate.

We’re also really pleased that the process felt efficient and that receiving your outcome within 10 days helped ease any anxiety. It’s great to hear that the report and feedback provided clear, helpful insight and that you felt informed and confident about your next steps.

Thank you for your recommendation and for taking the time to share your experience, it truly means a lot to the whole team.

ADHD Certify Team

Rated 5 out of 5 stars

Really good company

Really good company. Made me feel safe and I felt I could open up without feeling vulnerable. Highly recommend

17 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alfie,

Thank you for your kind feedback 🩵

We’re really pleased to hear that you felt safe and comfortable enough to open up during your experience with us. Creating a supportive environment where you don’t feel vulnerable is so important, so it’s wonderful to know that came through.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Thorough and genuine. We felt heard

The process was thorough and we felt heard and given plenty of time. Lots of opportunity to ask questions and confirm understanding. The practitioner helped us feel at ease. Highly recommend

17 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Hannah,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you found the process thorough and that you felt heard and given the time you needed. It’s great to know there was plenty of opportunity to ask questions and feel confident in your understanding.

Thank you for your recommendation, we truly appreciate you taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Made me feel really comfortable and was…

Made me feel really comfortable and was very knowledgeable, would recommend

4 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mr Gareth,

Thank you for your kind feedback 🩵

We’re really pleased to hear that you felt comfortable and found the appointment knowledgeable and supportive.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Annish was absolutely amazing

Annish was absolutely amazing! I felt like she 100% understood how difficult things had been and she was so attuned to the journey I had with medication. There was no judgement, it was all very person-centred and her consultations were authentic and genuine as opposed to the envisaged box-ticking and cold analysis we all dread when talking about personal and sensitive matters. Really empathetic service.

6 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Nicola,

Thank you so much for sharing your experience 🩵

We’re delighted to hear that Annisah made you feel truly understood and supported throughout your medication journey. It’s wonderful to know that her person-centred, empathetic approach helped create a space that felt genuine, comfortable, and free from judgement.

We really appreciate your thoughtful feedback, it means a lot to us and reflects exactly the kind of care we strive to provide.

ADHD Certify Team

Rated 5 out of 5 stars

Shymaa was wonderful

Shymaa was wonderful. She listened well and had great empathy and understanding. She was very easy to talk to and made the whole experience of being assessed an easy one. Thank you and highly recommend.

3 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Heather,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that Shymaa made your assessment experience feel easy and comfortable. It’s wonderful to know that her approach helped you feel supported throughout.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Very happy

I have had a great experience with this company. Staff are professional, kind, and understanding, which makes for a comfortable and supportive environment. The customer service I feel has been second to none, I really appreciate the attentive and empathetic approach of everyone I have interacted with. The service has been smooth and stress free. Thank you

17 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Anna,

Thank you so much for your kind feedback 🩵

We’re delighted to hear that you’ve had such a positive experience with us. It’s wonderful to know that our team’s professionalism, kindness, and understanding helped create a comfortable and supportive environment for you.

Thank you for taking the time to share your experience, it truly means a lot to the whole team.

ADHD Certify Team

Rated 5 out of 5 stars

Life changing for me

From the start the team put me at ease and that was no small task in itself as I’m 50 and have lived my whole life with this, trying to edit myself and fit in. I am so glad that I followed my gut to explore this fully and didn’t listen to those who said ‘everyone gets that’, ‘it’s just your age and hormones’, ‘even if you get diagnosed, medication won’t make any difference’. To those people I would say- not everyone gets this, it’s more than hormones, medication makes the world of difference.If you think you have ADHD, explore it and find out what help you can get- you will not regret it and you will be supported and looked after by an amazing team.

17 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Karen,

Thank you so much for sharing such a powerful and personal experience 🩵

We’re truly glad you followed your instinct to explore this, especially after so many years of trying to navigate things on your own. It means a lot to hear that you felt at ease and supported by the team throughout your journey.

Your words about feeling understood and the difference medication can make will resonate with so many others who may be unsure or hesitant to take that step.

Thank you for your trust and for sharing your story so openly, we’re really grateful to be part of your journey and wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

We recently had an assessment with Sonia

We recently had an assessment with Sonia for our 13 year old son. She was brilliant with him via online call and made us both feel at ease. We received the report within the promised time frame and she gave us some really good advice and resources. It has been a smooth process from start to finish. I would highly recommend Sonia and ADHD Certify.

5 March 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Gina,

Thank you so much for your lovely feedback 🩵

We’re delighted to hear that your son’s assessment with Sonia was such a positive experience. It’s wonderful to know that she helped you both feel at ease during the online call and provided helpful advice and resources.

We’re also pleased that the process felt smooth from start to finish and that you received the report within the expected timeframe. Thank you for your recommendation, we truly appreciate you taking the time to share your experience!

ADHD Certify Team

Rated 4 out of 5 stars

Services like this are a godsend with…

Services like this are a godsend with the state of the NHS & long waiting times. What I will say is that I am in a position of being able to afford such a service. I do feel it is a bit pricey for the 1st 3 reviews. There should be a time scale for the check-up.

For example, if the call is a quick 5 minutes, the price should be reduced from £250+ to under £100. If it's over x time, charge more or something of the sort.

This can make or break the ability to get the help needed.

That being said, I need to give a shoutout to Juliette. Who has been great at explaining everything and answering all my questions. Overall, I would 100% recommend the service.

16 December 2025
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Craig,

Thank you so much for your kind feedback about Juliette, we really appreciate you taking the time to share that.

We never want financial barriers to stand in the way of accessing care. Please feel free to contact us at support@adhdcertify.co.uk and mention your review, and we’ll do our best to support you.

Kind regards,

Alex
Director of Operations
ADHD Certify

Rated 5 out of 5 stars

great experience

great experience. quick process perfect information and easy to ask questions would highly recommend

28 February 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Noah,

Thank you for your kind feedback 🩵

We’re really pleased to hear that you had a great experience and found the process quick and easy, with clear information and the opportunity to ask questions.

Thank you for your recommendation and for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

Rated 5 out of 5 stars

Furst medication review with Juliette

Had my first medication review a few weeks ago with Juliette, she was very knowledgeable and I felt at total ease and trusted her recommendations. I have another review with her this afternoon and looking forward to discussing how things have gone.

23 February 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Freya,

Thank you for your kind feedback 🩵

We’re really pleased to hear that your first medication review with Juliette was such a positive experience. It’s great to know that you felt at ease, supported, and confident in her recommendations.

We hope your follow-up review goes just as well and continues to be helpful as you move forward. Thank you for taking the time to share your experience, we truly appreciate it!

ADHD Certify Team

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