ADNTRO Reviews 

654
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

1. FAQ says Q: Do I have to pay for a subscription? A: Not to access your reports. The subscription gives you access to updates and features like GeneAI; the first three months are free, an... See more

Rated 5 out of 5 stars

ADNTRO makes the uploading of Raw DNA data from other sites simple and easy. They offered a fair price to view an Ancestry Report and Haplogroup data. They offer a lot of other categories besides A... See more

Company replied

Rated 5 out of 5 stars

Better than expected. Great app and fascinating data! It was totally worth it and the whole process took less time than initially thought. Maybe the database focuses slightly more on W... See more

Company replied

Rated 5 out of 5 stars

At first i was very disappointed of ADNTRO. The ethnicity results i got were completely wrong but since the new update it's one of the most accurate DNA Results of all DNA test providers! What I parti... See more

Company replied

Company details

  1. Medical Laboratory
  2. also in
  3. Fitness and nutrition
  4. Toiletries Shop

Written by the company

Genetic company aiming to provide as much information as possible from your genetic code - A partner for your genetic journey


Contact info

4.2

Great

TrustScore 4 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(654)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

surprising results

I have to say that I got some very surprising results from my DNA test/ I would never could have guess any of it/ pity we, women cannot get our father's side, as one side doesn't give a full picture/ the biggest surprise was that, as daughter of parents that both were born and raised in the very old Jewish community in Poland I don't have a single gene to point that out. At times I thought you gave me results of someone else. but the results I got are very interesting and intriguing and I wish I could understand the ways it turned out to be so.

3 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment! We will work to continue providing the best experience with your DNA, and we are already working on a new update on the ancestry report.

Rated 3 out of 5 stars

I give it only 3 stars

I give it 3 stars because there is need for improvement on ADNTRO database. There are mostly Indigenous samples for Native Americans, South Americans and other ethnicity samples similar to Native Americans and South Americans than there are other ethnicity samples. For example, I have some North American, South American and The West Indies DNA, but ADNTRO inflated a lot of North American and South American with my 23andme DNA file and Ancestry DNA file.

3 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comments. We are always working to launch periodically new traits and improve the content and results in the platform. We are currently working on an ancestry update,so hopefully you will be able to notice the improvements soon.

Rated 4 out of 5 stars

All good

All good thank you very much only a bit disappointed about pharmacy and health report

3 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment. We are always working to provide the best experience possible and there are continously updates and new launches.

Rated 4 out of 5 stars

The set up is very interesting

The set up is very interesting! I check it every so often to see if they're any updates in the DNA ancestry part!

2 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment. We are currently working on an ancestry update, hope you can enjoy it very soon.

Rated 5 out of 5 stars

ADNTRO's ancestral shape is an…

ADNTRO's ancestral shape is an excellent module, we hope the complementary ancestry analysis and results will cope with it.
Many thanks

2 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment! We will work to continue providing the best experience with your DNA, and we are already working on a new update on the ancestry report.

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate. Glad I ponies up the money lol.

2 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment! We will keep on working to continue providing the best experience with your DNA.

Rated 4 out of 5 stars

Ok services

That's trustworthy

2 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment. We will continue working to provide the best experience possible.

Rated 5 out of 5 stars

So cool

So cool, so Many informations and so Good ones

2 May 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for your comment! We will keep on working to continue providing the best experience with your DNA.

Rated 1 out of 5 stars

This site offered to upload my ancestry…

This site offered to upload my ancestry dna and analys it for free and give me an ancestry report. It offered a preview of what that would look like on the site. I then decided to upload my data. After they asked for my name, my age, weight ect and after I finished uploading my dna to their site. They immediately told me I had to download an app, add them on instagram, follow their blog ect. I'm getting scam vibes and its very unprofessional. MaybeI should be more careful with my DNA but this is a lesson learned. I feel like they're gonna tell me i can win a free PS5 and spam me with ad's and viruses. What a shady website.

23 March 2022
Unprompted review
ADNTRO logo

Reply from ADNTRO

Hello,
ADNTRO is a honest company and privacy is key for us. The only information we keep and use is the email address to relate the results to the sample. Let me please explain you:
You uploaded a sample to get a free report. This report we give you access to, has been developed in collaboration with the University of Texas @ Tyler. Is quite a good report as it shows your admixture composition and you can read even the code if you want to see it for yourself. Its as open as possible.

The Demo we leave open to review is an example of the report for the paid customers, that you have access with your account in ADNTRO (only an email needed) if you choose to become a customer, and the rest of links shared are just our different social media channels, for any customer that would like to have more information about the company.
All the questions are all optional, and actually only used to improve your results in the health section, so we can provide further accuracy in your risk scores (i.e. smoker). Regards

Rated 1 out of 5 stars

Wrong ethnicity results

ADNTRO gave me to much native American ancestry for my results....im 82% Iberian 15% to 18%native American.... ADNTRO gave me 28%native American ancestry and It is wrong! That's the reason I am disappointed with ADNTRO DNA....

10 February 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for giving your feedback. We are constantly working in improvements for the report and releasing new features and we are already working on an update of ancestry, that will include some changes in ethnicities grouping.

Rated 3 out of 5 stars

It's interesting to know all the…

It's interesting to know all the genetic risks , unfortunately the doctors won't pay attention to something written in a app and in this way I can't use the results to prevent any of the risks.

4 February 2022
ADNTRO logo

Reply from ADNTRO

Many thanks for giving us your feedback. It is important to mention that our report is not a clinical or medical advice , it is a tool to check DNA risk variants across multiple curated studies published in the GWAS catalog, intended for informational and educational purposes only.

Rated 5 out of 5 stars

In short

In short, all my requests where answered in a very short time by all the participants of Andro..to my satisfaction.

3 February 2022
ADNTRO logo

Reply from ADNTRO

Thank you very much for your kind words.We will continue working hard to provide you the best DNA experience .Regards from ADNTRO team

Rated 5 out of 5 stars

Great

Quite good. Especially fitness, food recommendation. I have lactose intolerance and my DNA report show that.

3 February 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look