Advance Performance Reviews 

306
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Nothing on their door or on their website to say they have gone bust! 2 wasted journeys! I’ve been a customer since day 1 in their original store! They could have at least told those on their database... See more

Rated 5 out of 5 stars

Ordered 2 pairs Brooks Levitate by accident & was phoned before despatch asking if order was correct. Explained & they were happy to refund me no problems but decided to keep with being such a good pr... See more

Company replied

Rated 5 out of 5 stars

Went with other half to spend his Christmas present, I wasn’t expecting to buy anything however the range of trainers swayed me otherwise. The staff were friendly, welcoming and knowledgeable. No pres... See more

Company replied

Rated 5 out of 5 stars

After suffering with shin splints I was recommended by a friend to try the Peterborough store to help out with a new trainer purchase. First time going here, was looked after by a professional runner... See more

Company replied

Company details

  1. Running Shop
  2. also in
  3. Activewear shop
  4. Sportswear Shop

Written by the company

Specialist running stores in Peterborough & Cambridge. Clothing, accessories, advice, running shoe fitting, gait analysis, shoes that are right for you whatever your ability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

306 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(306)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and range of running gear

Brian, who did my gait analysis, was really friendly and knowledgeable and sorted me out with a pair of running shoes that I am extremely happy with

10 September 2022
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Reply from Advance Performance

Thank you, we will pass on your review to Brian - Jenny and the AP Team

Rated 5 out of 5 stars

Good advice from skilled and patient…

Good advice from skilled and patient staff. Delighted with my shoes.

11 September 2022
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Reply from Advance Performance

Thank you for taking time to review, we hope you continue to enjoy your shoes. Any problems, you know where we are. - Jenn y and the AP Team

Rated 5 out of 5 stars

First class service from the analysis…

First class service from the analysis from Chloe to the ordering and delivery of my shoes, ordered from Saucony and delivered exactly when specified, excellent communication throughout 👍

16 September 2022
Unprompted review
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Reply from Advance Performance

Thank you, enjoy your running. - Jenny and the AP Team

Rated 5 out of 5 stars

Great first time

Great first time, will go again

14 September 2022
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Reply from Advance Performance

Thank you Dylan, we looking forward to welcoming you again. - Jenny and the AP Team

Rated 5 out of 5 stars

I had the gait analysis which was…

I had the gait analysis which was really helpful. We worked out which were better for my style of running and found shoes that suited. I have used them several times since purchase and am very happy with my new trainers.

6 September 2022
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Reply from Advance Performance

Thank you for the review, we like happy runners - Jenny and the AP Team

Rated 5 out of 5 stars

Great running store

A great experience having my gait analysis, staff were very knowledgeable of the products and what I needed to correct my dropped arches. Superb service and no pressure for making sales makes this a perfect store.

16 August 2022
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Reply from Advance Performance

Thank you for the review. So pleased we could help - Jenny and the AP Team

Rated 5 out of 5 stars

Pain free experience. Great customer service.

Great service through really understanding customer needs. Extremely knowledgeable and helpful especially when customer hates shopping. Not rushed. Wouldn’t go anywhere else to shop. Thank you to Matt M ……. Will definitely recommend .

My husband had the same experience and I am typing on his phone. R W Cambridge

9 September 2022
Unprompted review
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Reply from Advance Performance

Thank you to both of you for the review and your loyalty. Jenny and the AP Team

Rated 5 out of 5 stars

Happy Customer

Second time I have purcahsed from AP and again very pleased with the service, quality of the product and price.

The only issue I had was the product was delivered to the billing address rather than the delivery address which delayed me receiving them by a couple of days as I wasn't at the billing address to receive them. Having said this, this slight issue wouldn't stop me from purchasing from them again. All in all a happy customer. Thank you

6 September 2022
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Reply from Advance Performance

Thanks for the great review, despite the hiccup. Hoping we can do better next time. - Jenny and the AP Team

Rated 5 out of 5 stars

Perfect

Perfect, everything Perfect

6 September 2022
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Reply from Advance Performance

Thank you for taking the time to leave a ***** review - Jenny and the AP Team

Rated 5 out of 5 stars

Exceptional service

An exceptional and very thorough service. Mike couldn't have been more attentive and helpful and it was a pleasure to receive his advice and assistance throughout the detailed gait analysis. I came away feeling confident that the fit and the performance of the running shoes I finally settled on, the Asics Gel Kayano 29, absolutely met my needs. A genuine and fully deserved 5 Star Service, and a very big thank you to Mike for all your assistance and help.

5 September 2022
Unprompted review
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Reply from Advance Performance

Many thanks for leaving a great ***** review. We will pass this on to Mike too - Jenny and the AP Team

Rated 1 out of 5 stars

Still not received hat although…

Still not received hat although purchased 7 days ago !!

4 September 2022
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Reply from Advance Performance

Apologies for this, it's very unusual. I've asked someone to investigate this for you and get in touch. Jenny - AP Team

Rated 5 out of 5 stars

Superb service

Superb service. Establishing what shoes are required to support your personal running style by videoing your personal gait and then taking the time to try running in a range of shoes specifically for your running style. The shoes offered are based on effective support needed then the style and budget range perfect ! Thank you

1 September 2022
Unprompted review
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Reply from Advance Performance

Many thanks for taking the time to leave a review. Jenny and the AP Team

Rated 5 out of 5 stars

Thank you for the great service and…

Thank you for the great service and knowledge given while choosing a pair of running shoes! Beautiful shop, 1 hour from home and we will be back!

29 August 2022
Unprompted review
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Reply from Advance Performance

Thank you for taking the time to leave a review and so pleased you enjoyed your visit to our store - Jenny and the AP Team

Rated 5 out of 5 stars

GAIT analysis

Went for GAIT analysis in the Peterborough store where I tried on various pairs of trainers, finding the right shoe for me after testing on the treadmill and in the car park. The staff were knowledgeable and jovial. The trainers were price checked at the till. The store was clean and had a range of quality looking products. Overall a great experience and will be my go to running shop.

26 August 2022
Unprompted review
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Reply from Advance Performance

Thank you for the thoughtful review, we hope to welcome you back soon - Jenny and the AP Team

Rated 5 out of 5 stars

Brilliant!

Went for GAIT assessment. Our assistant Brian was very thorough and very knowledgeable and patient. He was happy to price match both pairs of trainers and would recommend to everyone- top service and care

23 August 2022
Unprompted review
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Reply from Advance Performance

Thank you for taking the time to review and happy to see you benefited from our price matching - Jenny and the AP Team

Rated 5 out of 5 stars

Amazing!!!

For the longest time I found running really uncomfortable and decided to finally get some good shoes and my gait analysed. Matt at the store was very knowledgeable and friendly and we were quickly able to find a comfortable pair of shoes which feel amazing!! Highly recommend and will be back again!

23 August 2022
Unprompted review
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Reply from Advance Performance

Thank you so much for taking the time to review us. It's fantastic to hear that we've been able to help someone with their running - Jenny and the AP Team

Rated 5 out of 5 stars

Fantastic place

Fantastic place. Very knowledgeable and very friendly. Thank you Chloe and the team

20 August 2022
Unprompted review
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Reply from Advance Performance

Thank you for the ***** review - Jenny and the AP Team

Rated 5 out of 5 stars

The only smooth part of my running life…

The only smooth part of my running life is using advance performance, whether the friendly, helpful and informed staff in the store or the excellent website. Many thanks for the great service (again).

18 August 2022
Unprompted review
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Reply from Advance Performance

So pleased we've continued to help and thank you for taking the time to review - Jenny and the AP Team

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