Adventure 001 Reviews 1,998

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and helpfulness, making every interaction pleasant. The overall service is frequently described as excellent, with many highlighting the smooth and exciting user experience, particularly during flights. Reviewers also appreciate the fantastic locations and the informative nature of the pilots and ground crew. However, some customers experienced issues with the booking process, citing difficulties in securing suitable dates, unexpected cancellations, and the need for upgrades. A few people also reported dissatisfaction with the hospitality at certain venues, noting a lack of expected amenities or a rushed experience. Additionally, some reviewers mentioned encountering rude staff members or feeling that the experience was not accurately represented.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as "amazing,"... See more

Service

People report positive experiences with service, particularly highlighting the amazing helicopter flights and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the fantastic views... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers found the booking process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a surprise helicopter flight with Adventure 001 . It was a special birthday gift for my wife . We took the Northumbrian extended coastal tour & Alnwick castle flight ,with bottles of bubbly I... See more

Rated 4 out of 5 stars

Myself and hubby just had a very exciting flight over London ( the 50 minute flight time one, 4th April 2026.) All staff were lovely from the lady who greeted us to the pilot. Although arranging this... See more

Company replied

Rated 5 out of 5 stars

Fantastic helicopter flight over Derbyshire and Chatsworth House. Bought as a birthday gift for my husband. Easy booking process. On the day the staff were friendly, professional and helpful. Safety t... See more

Rated 5 out of 5 stars

London Helicopter Ride - The booking and joining/directions were very easy. Our first flight was cancelled due to unforeseen issues but we received regular updates of new flights with availability. Th... See more


Company details

  1. Helicopter tour agency

Written by the company

Looking for a day out with the family? An adventure? Look no further, visit our website today for your next experience!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clay pidgeon shooting

I had a clay pidgeon shooting experience as a birthday present, it was a really great day made so by the venue and the instructor who was very patient and knowlegeable and by the end of the session i was regularly hitting the clays
All in all a great day

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Surprise Birthday Treat

Wow, what an amazing experience for my husband.
His has a passion for aviation, so this was fab.
The crew were great and a huge thank you to Captain Stewart.
Just wished we'd book a longer flight, maybe next time ....

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Well organised and enjoyable

All well organised except that we originally expected the sandwich to be served on the train as it seemed to say in our little red leaflet. But we realised on seeing people that we had to collect it from the cafe and take it with us ! The sausage sandwich and my tuna were very good plus crisps and coffee! Well organised! Very helpful and happy staff Good to see younger ones! Train ride was smooth and pleasant countryside to see! We then went for a walk around the Kiln pools and had another ride ! Thanks for a great day out.Chinnor and Risborough steam train ride plus food via Red Letters

12 October 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Clare,

Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a great day out on the Chinnor & Risborough steam train, and that you enjoyed the countryside views, the train rides, and your walk around the Kiln Pools.

We’re glad the sandwiches, crisps, and coffee hit the mark, and that our staff made your experience even more enjoyable. We appreciate your note about the collection point for the sandwiches and have passed that on.

Thanks again for your kind words, and we hope to welcome you back for another memorable day out soon!

Rated 5 out of 5 stars

We had an amazing time

We had an amazing time. The ground crew were super friendly and professional. The actual flight over London was superb. The pilot kept us informed as to what he was doing and what we could see. We were blessed with great weather which helped to make the whole experience fantastic. I am still smiling!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Piper Warrior Flight

As a retired driving insteuctor I know that "doing" is a great way of learning and that is what I was allowed to do. From taking off to near landing. Being given the opportunity to do things to see how the aircraft responded in flight was so beneficial and so much fun. Can’t praise our instructor, Tom White at the West London Aeroclub at White Waltham enough. A brilliant experience

29 September 2025
Unprompted review
Rated 5 out of 5 stars

One of the best things I’ve ever done…

One of the best things I’ve ever done in London 🚁

Flying over London with @adventure_001_ was absolutely incredible — easily one of the most memorable experiences I’ve had in the city. From start to finish, everything was smooth, safe, and exciting.

Seeing London from above — the Thames, Tower Bridge, the London Eye, and all those tiny red buses below — was just breathtaking.

I couldn’t stop smiling the entire time. It’s the perfect mix of adrenaline and pure joy! If you’re looking for a unique way to see London, this is it. Totally worth it — I’d do it again in a heartbeat! ✈️💙

5 October 2025
Unprompted review
Rated 1 out of 5 stars

This was a horrible experience for me

This was a horrible experience for me, booked the helicopter experience for my wife’s birthday but it was cancelled last minute due to the weather which is understandable but they make the process to rebook another slot or allow you to book another experience. They do not provide a refund either. I wouldn’t risk booking this experience as you’ll probably never get your moneys worth if something goes wrong.

1 March 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Siddhanth,

Thank you for taking the time to share your feedback. We’re genuinely disappointed to learn that your experience resulted in a 1-star review and we’d like to clarify a few important points to ensure there is no misunderstanding.

Your flight was postponed due to weather conditions, which is understandably disappointing, however, is clearly highlighted throughout our booking process. Aviation experiences are naturally dependent on factors such as weather, aircraft serviceability, operational considerations and availability. Short-notice changes can occasionally be unavoidable. Safety must always take priority.

Following the postponement, you were sent a detailed email directing you to our online booking portal. This system is designed to be straightforward, and it is successfully used by hundreds of our valued customers every day to view availability and rebook quickly and easily.

Regarding refunds and exchanges, we operate under a transparent policy that is fully displayed at the point of booking. This is a policy you reviewed and agreed to before confirming your experience, and it remains accessible on our website at any time for reference.

We fully appreciate that a postponement can be frustrating, especially when it coincides with a special occasion. However, we are confident that once rebooked, you will enjoy an excellent experience.

If you would like assistance selecting a new date or have any questions about the process, please don’t hesitate to contact us .

Rated 5 out of 5 stars

A fantastic day

A fantastic day, we were blessed with great weather and an amazingly friendly and helpful pilot. We got the opportunity to have a little fly ourselves too and I loved every minute. The only criticism I would make is that there needs to be better signage to know where to park and meet as the what 3 words wasn’t actually accurate, but that was easily resolved by ringing the mobile number and we were shortly up in the air! A brilliant experience with genuinely friendly people. Thank you.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

London Helicopter Ride

London Helicopter Ride - The booking and joining/directions were very easy. Our first flight was cancelled due to unforeseen issues but we received regular updates of new flights with availability. The ground crew were very helpful and friendly. The actual flight was really good and the Captain pointed out key buildings as we flew along the Thames.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

My first helicopter flight but not my last.

My first helicopter flight but not my last! I have lived in London all my eighty years but found it exciting to see it from the air.
Joseph the pilot, and all staff at the aerodrome were so kind and helpful. I was glad to have paid for a seat in front next to him, a wonderful panoramic view and I could pretend to be co-pilot for half an hour!

5 October 2025
Unprompted review
Rated 5 out of 5 stars

The staff were so friendly and helpful…

The staff were so friendly and helpful throughout. Our pilot,Tom, was fantastic, friendly & knowledgeable about the whole area we flew over, sharing lots of interesting facts and ensuring we got the best photo opportunities. Would highly recommend Adventure 101

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Clay pigeon shoot

Easy to get to. Good communication and correspondence. The tutor was extremely good and made my son and myself at ease and enjoy the morning.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Booked the helicopter flight for my son as a birthday present.I dont particulary like flying but went along with him . I LOVED IT from start to finish everyone was lovely .all ground staff were knowledgable and put people at ease.Gave great information on what we needed to know re flight.Tom our pilot was lovely very informative on what we were seeing .came home and told my husband i want to do another one.
THANK YOU FOR A GREAT EXPERIENCE.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Helicopter trip from Redhill -London

On Monday 6th October, I had a 30 minute helicopter flight with Pilot Dom, from Redhill Aerodrome.
The trip was well organized and all safely checks and advice was given.
I had upgraded to sit next to the pilot, and was so pleased I did.
The views especially over the River Thames and London were incredible, with all the famous sights being pointed out.
The whole experience was such a thrill, and if you like me have a fascination with helicopter’s, it’s a real must.
There is parking, a lovely cafe, with yummy food and drinks.
Before you board the helicopter, photo’s are taken and these are ready to view and buy, if you wish, after you land. Money going to Air Ambulance.
The headsets you get to wear are a bonus as you hear the air traffic control, throughout the flight, which I found added to the experience.
I will definitely be booking again !!!!
Julie Wells.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing bird of prey experience

Amazing afternoon, well worth every penny.
3 hours with an experienced bird handler, the variety of birds we handled and flew was amazing, I would recommend this to anyone, either as a gift or for yourself.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

A truly amazing Falconry experience.

I attened my Falconry experience birthday gift last Saturday; the day of the high winds; courtesy of storm Amy. Therefore it was impossible to witness those magnificent, beautiful birds in full flight outside. Instead the event was held in a church. Nonetheless, this confined space did not diminish the awe; wonder and majesty of the six amazing birds on display. Their owner and handler Tony gave our group an extremely knowledgeable, and most entertaining talk on the history of falconry; the breeds of birds on display, and insight into their care and training to becoming a falconry bird. Demonstrations and short flights of the birds were possible; some with audience participation; and later everyone in the group had the opportunity to "handle"the birds, and videos/photographs were encouraged throughout the event.
Myself and my husband thoroughly enjoyed the whole three hour experience, and thank Tony and Tom for allowing us the honour to be so close to such beautiful and amazing creatures.
I will certainly book another falconry experience, when; hopefully; our British weather will allow an outdoor event to take place.

4 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look