Adventure 001 Reviews 1,998

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and helpfulness, making every interaction pleasant. The overall service is frequently described as excellent, with many highlighting the smooth and exciting user experience, particularly during flights. Reviewers also appreciate the fantastic locations and the informative nature of the pilots and ground crew. However, some customers experienced issues with the booking process, citing difficulties in securing suitable dates, unexpected cancellations, and the need for upgrades. A few people also reported dissatisfaction with the hospitality at certain venues, noting a lack of expected amenities or a rushed experience. Additionally, some reviewers mentioned encountering rude staff members or feeling that the experience was not accurately represented.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as "amazing,"... See more

Service

People report positive experiences with service, particularly highlighting the amazing helicopter flights and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the fantastic views... See more

Booking process

Clients share ambiguous opinions on the booking process. Many reviewers found the booking process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a surprise helicopter flight with Adventure 001 . It was a special birthday gift for my wife . We took the Northumbrian extended coastal tour & Alnwick castle flight ,with bottles of bubbly I... See more

Rated 4 out of 5 stars

Myself and hubby just had a very exciting flight over London ( the 50 minute flight time one, 4th April 2026.) All staff were lovely from the lady who greeted us to the pilot. Although arranging this... See more

Company replied

Rated 5 out of 5 stars

Fantastic helicopter flight over Derbyshire and Chatsworth House. Bought as a birthday gift for my husband. Easy booking process. On the day the staff were friendly, professional and helpful. Safety t... See more

Rated 5 out of 5 stars

London Helicopter Ride - The booking and joining/directions were very easy. Our first flight was cancelled due to unforeseen issues but we received regular updates of new flights with availability. Th... See more


Company details

  1. Helicopter tour agency

Written by the company

Looking for a day out with the family? An adventure? Look no further, visit our website today for your next experience!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The helicopter ride with Captain Joseph…

The helicopter ride with Captain Joseph Riley . was really great !
He was friendly & gave guidance of places where & what they were.The ground staff was very friendly & explaining what was gonna be happening & helpful.
Would recommend experience .

2 October 2025
Unprompted review
Rated 1 out of 5 stars

They faked a review from us

Booked a 15 min flight for son's 21st. Flight was great, ground crew very safety concious. However, next day I was horrified to see a review on their website purporting to be from my son; he hadn't written one. They are not contactable by 'phone, only a form on the website and they type the answers back (!) and I was told that this 'review' was generated by me clicking on a smiley icon on the booking form (which I did as son had enjoyed the flight.) Apparently, if I had used a mobile 'phone, it would have been clear that a review would be generated but not on a laptop, which I'd used. Is it legal for a company to write and publish a review and attribute it to a customer when it's actually faked? Updated after VERY late response from Adventure 001 - NO I was not given this option! When I complained over the 'phone, your own agent informed me that this was only available on a mobile and I was using a laptop. I DID NOT agree in any way to that review!!!!!!

20 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Alison,

We are disappointed to receive your 1 star review and we wish to address the salient point.

Post flight, customers are encouraged to complete a review of their experience. Customers have the option to fully compose their own response or there are a number of suggestions based on icons. If selected, the respondent has the option to accept or alter the brief suggestion. In this instance, the respondent accepted the suggestion which was rightfully published.

If the respondent had not been in agreement with the suggestion, the opportunity existed to decline, alter or compose their own.

I hope this clarifies.

Rated 5 out of 5 stars

An amazing 3 hour experience

An amazing 3 hour experience. Close up contact, with 6 birds of prey, each one was different and special. Barn owl, African spotted eagle owl, American bald eagle, kestrel, Harris hawk and a white faced owl........ I was listening! The group of 30 was manageable. Lots of detailed information with plenty of opportunity for personalised questions and photo opportunities with each bird.. Sadly, I didn't get the falconers name but she was brilliant 5 ⭐⭐⭐⭐⭐
Great central location at the kings arms coggeshall. The pub was very obliging with toilets and coffee hot chocolate and snacks to buy in a break. 5 ⭐ ⭐ ⭐ ⭐ ⭐ to them too.

Will visit the animal sanctuary at some point.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

We had a fantastic morning for the falconry experience . We saw several owls fly and then the best part was getting to hold a few and also a balde eagle - incredible. Our handler had exceptional knowledge. What an excellent event would recommend.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a flight bought for me as a 60th…

I had a flight bought for me as a 60th birthday present and got to take it yesterday. Oscar , our pilot for the day was great. I paid the extra for a front seat and it was well worth the extra .
Big thank you to Oscar and all the ground crew who made it a wonderful day.
Thank you!

21 September 2025
Unprompted review
Rated 5 out of 5 stars

80th Birthday in the sky

Rating: 10 / 10
Title: 80th Birthday Celebrated in the Air

Review:

What an absolutely fantastic 80th birthday present for my hubby a helicopter flight from Dunkeswell Aerodrome with Adventure 001! From start to finish, the whole experience was smooth, professional, and so memorable. The team on the ground were friendly and reassuring, putting my husband completely at ease before take-off.

Once in the air, the views were simply breathtaking – a totally different perspective on the countryside we thought we knew so well. The pilot was brilliant too, pointing out landmarks and making the experience fun and personal. My husband came back with the biggest smile on his face and said it was one of the best birthday gifts he’s ever had.

The only tiny hiccup was that in all the excitement, he forgot to collect his complimentary bubbly afterwards – but that didn’t take away from the sheer thrill of the day. A truly unforgettable way to mark a milestone birthday – highly recommended!

21 September 2025
Unprompted review
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Reply from Adventure 001

Dear Coral,

Thank you so much for your wonderful review! We’re thrilled to hear that your husband enjoyed his 80th birthday flight with us!

We’re delighted that the team on the ground and in the air could make the experience so memorable, we’ll be sure to pass on your kind words to the pilot and crew. It means the world to us to know he had one of the best birthday gifts ever, that’s exactly what we aim for!

Thank you again for recommending us, and we hope to welcome you both back for another adventure soon

Rated 5 out of 5 stars

Helicopter Flight

I had a fantastic experience doing my helicopter trip around Cumbernauld. All staff and pilot were very friendly, professional. Beautiful sunny day with breathtaking views. Would highly recommend. 😎🚁

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Great fun !

My partner and I went on the Bird experiance and found it a fun and informative morning

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Falconry Experience!

My Partner, Gary and I travelled to Bledlow Ridge on 20th September 2025, to take part in the Falconry Day Taster Experience, organised through Adventure001.co.uk. The lady who brought the birds and held the event, was supremely knowledgeable and answered any questions with ease. She made the entire event very entertaining. She brought 6 beautiful birds with her; Burrowing Owl, Kestrel, Harris Hawk, Chilean Eagle, Barn Owl and a Turkey Vulture. Due to the very windy weather, which was not ideal for flying the birds, we did however see the Barn Owl in tethered flight, which was wonderful, albeit short. Every person had the opportunity to handle all of the birds which made the experience up close and personal. We also witnessed the lady feeding the birds, which was really interesting. It was incredible to see these beautiful birds at such close proximity. The only thing that let the event down, was the high wind on the day. This is something that the lady falconer of Herring's Green Activity Centre, dealt with incredibly well and the one thing that was paramount importance, was the welfare of the birds that she brought with her. All in all, an incredible experience and we both would highly recommend the event to anyone. We plan on taking a trip to the centre in the new year. Fantastic!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

I was given a helicopter experience as a present

I was given a helicopter experience as a birthday present and although I was a little daunted, I had an amazing time at Nottingham Heliport. Everyone was very helpful and kind; the pilot explained the health and safety, the controls and the procedure so I was totally relaxed. He was calm, patient and reassuring so I can only say, thank you and I will certainly suggest this experience to all my grandchildren (they are adults).

19 September 2025
Unprompted review
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Reply from Adventure 001

Dear Jenny,

Thank you so much for your lovely feedback. We’re delighted to hear that you had such an amazing time at Nottingham Heliport and that the team and pilot helped put you at ease throughout the experience.

We’ll be sure to pass on your kind words to the crew, they’ll be thrilled to know they made your day so special.

We really appreciate you taking the time to share your thoughts and hope to welcome you back on board in the future.

Rated 5 out of 5 stars

Falconry experience in the Chilterns

The variety of birds of prey was a real surprise- 6. Also the fact that we could all hold the birds and even feed a couple makes for great photo opportunities. Only negative was how large the group was. With everyone wanting a go with each bird - it can get a bit tedious waiting around. But patience is a virtue as they say and this was a gift for my husband and he absolutely loved it.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

What an experience!!

What an experience!!! Staff were friendly and informative, great communication on the lead up to the flight and an unbelievable experience once up in the air. Highly recommended to anyone and everyone!!!

20 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Maria,

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such an unforgettable experience with us and that our team made you feel welcome and informed throughout.

Your recommendation means a lot, and we hope to see you again for another adventure in the future!

Rated 5 out of 5 stars

Helicopter 🚁 Flight 💫

It was the last day of summertime when I booked my helicopter flight. Couldn’t have been better… the staff were professional and caring, the pilot, Tom, was a great inspiration… I decided to make the most of it with the front seat option … the views were amazing!! The greens- oranges and browns of the Peak District were beautiful for the time of year… I imagine the different seasons bring a different perspective each time- it makes you appreciate the landscape.
The flight was smoother than I expected and a great experience.. I was still buzzing days afterwards!! Recommended ⭐️⭐️⭐️⭐️⭐️

21 September 2025
Unprompted review
Rated 5 out of 5 stars

A grat flight over Edinburgh

I was given a flight experence, flying over the City of Edinburgh and the bridges as a retirement present. There were a couple of cancelled dates due to non-flying conditions but I was informed in plenty of time and alternatative dates were easily arranged. This also gave me the opportunity to upgrade to a front seat (highly recommended, by the way). On the date I arrived in plenty of time, made to feel very welcome, then checked in and introduced to the pilot and ground crew. The flight was superb with excellent visibility, and before heading off over Edinburgh, we were able to witness a commercial aircraft coming in to land from above. The views over Edinburgh and the Firth of Forth were breath taking and with ample opportunity to take photos of the city below. The pilot gave us a commentary on what to look out for with a few anecdotes which were not at all intrusive and I was able to enjoy the flight. All too soon we turned around and landed back at our starting point where photos of each participant alongside and seated in the helecopter were available to purchase - I did and have a wonderful momento of a great trip out. Would I do it again - I most definately would.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

We went a couple of weeks ago and do clay pigeon shooting. We both thoroughly enjoyed it and had a bundle of laughs with the instructor too! He was friendly and bubbly which made the experience all the better. We loved it so much we are thinking of making it a regular treat and would definitely recommend!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

What an absolutely incredible experience!

We had a breathtaking helicopter flight over Sussex and glimpses of the London skyline, and it couldn’t have been more perfect.

Our pilot, Jules, was so friendly and knowledgeable, pointing out all the sights along the way and making the whole journey even more special.

The weather was amazing, the views were unforgettable, and sharing this magical adventure with my daughter is something I’ll treasure forever.

A bucket list item ticked off – thank you to Dom and the ground team for such a memorable day!

19 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Thank you so much for your wonderful review!

We’re thrilled to hear that you and your daughter had such a memorable flight over and enjoyed glimpses of the London skyline.

Jules will be delighted to hear your kind words, and we’ll be sure to pass your thanks on to Dom and the rest of the ground team.

It’s fantastic to know that this experience ticked off a bucket list item and we hope to welcome you back on another flight in the future!

Rated 5 out of 5 stars

Brilliant Flying

Great experience - thoroughly enjoyed the flying and the instructor was great too!

20 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Thank you for your review, we really appreciate you taking the time to leave your feedback!

Rated 5 out of 5 stars

30 mins helicopter flight

Fantastic experience pilot very informative
Upgraded husband to 30 mins and also on. Upgraded to sit in front seat next to pilot
Staff helpful and friendly
Would highly recommend

12 September 2025
Unprompted review
Rated 5 out of 5 stars

We had the most incredible experience

We had the most incredible experience, we definitely know for next time to extend the time because it felt absolutely surreal. The staff were lovely and the pilot was amazing. I was slightly nervous but he made us feel very comfortable and relaxed. Would recommend highly! Thank you for an unforgettable time.

21 September 2025
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Charlotte,

Thank you so much for your kind words! We’re thrilled to hear that you had an unforgettable experience and that the pilot and team helped you feel comfortable and relaxed.

It’s great to know you’re already thinking about extending your flight next time , we’d love to welcome you back for an even longer adventure.

Your recommendation is greatly appreciated!

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