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AEA Airguns Shop Reviews 

642
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the simple, efficient ordering process. Many people highlight the fast, reliable delivery, noting prompt dispatch, secure packaging, and accurate tracking. The overall service is frequently described as excellent, with consumers appreciating clear communication and a smooth experience. However, some customers noted issues with product quality, including items not fitting, being faulty, or arriving damaged with manufacturing defects. A few others felt delivery times were occasionally longer than expected, and some reported difficulties with customer service responsiveness regarding product issues.

What people talk about most

Product

Customers had positive experiences with products, frequently praising their good quality and high standards,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the very fast shipping and... See more

Order

Clients share positive opinions on the ordering process, with many finding it easy to navigate, swift, and... See more

Service

Reviewers mention positive feedback about service, highlighting excellent communication and fast shipping.... See more

Quality

Users describe positive interactions with quality, with many customers stating that products always arrive in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tact... See more

Company replied

Rated 5 out of 5 stars

When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company de... See more

Company replied

Rated 5 out of 5 stars

My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only... See more

Company replied

Rated 5 out of 5 stars

Very impressed. I pre-ordered a rifle so had to wait a while but this was explained clearly beforehand, the rifle arrived on time and has been a joy to shoot. I had some technical questions and AEA al... See more

Company replied


Company details

  1. Sporting Goods Shop
  2. Airsoft Supply Shop
  3. Ammunition supplier
  4. Outdoor clothing and equipment shop
  5. Shooting Event Area
  6. Shooting range

About AEA Airguns Shop

Written by the company

AEA Airguns Shop brings you the raw power and precision of AEA’s PCP airguns at unmatched value. Whether you're after the brute force of the HP MAX, the versatility of the Challenger, or the cutting-edge design of the Terminator, we’ve got the firepower to elevate your shooting experience.

From complete setups to essential spare parts and upgrades, our selection is built for those who demand performance without compromise. Join thousands of airgunners who trust AEA for big bore innovation, affordability, and relentless quality.

Go to AEA Airguns Shop


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

642 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(642)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AEA cannot even keep the parts in…

AEA cannot even keep the parts in stock to the air
guns they offer! I have asked for 2 different items, and was told that they didn't have them and didn't know when! These parts were NOT accessories, but rather crucial for the functionality of their products. Also, in some cases of a well known valve lock issue on their Megalodon, they wouldn't respond whatsoever! This is unacceptable period. The positive thing about this is, I know where NOT to purchase future PCP air guns!

11 December 2024
Rated 5 out of 5 stars

Cannot complain about anything service…

Cannot complain about anything service was quick, friendly and reliable

4 December 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Matt,

Thank you so much for the great review! Your support means a lot, and we’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

Rated 5 out of 5 stars

Im very impressed with the quality of…

Im very impressed with the quality of AEA airguns

5 December 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Eric,

Thank you so much for the great review! We're glad to hear you had a positive experience with us. We’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

Rated 5 out of 5 stars

Good communication

Good communication. Satisfactory resolve to a problem. Would recommend buying from them again.

2 December 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Kevin,

Thank you so much for the great review! We're thrilled to hear you had a positive experience with us. Your support means a lot, and we’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

Rated 1 out of 5 stars

Horrible Support for AEA compressor DRY-PAC

I bought the AEA compressor with the DRY-PAC in November 2024. Connecting the tube coming from the compressor to the hose of the DRY-PAC, the thread does not fit. It has been 5 weeks now that I cannot use my brand new compressor, as the support for whatever reasons ask more questions, offer me to send back everything or tell me they could not figure out the problem. It's insane: I made fotos, exactly showing where the problem is, I ask them to send a tube with a fitting hose - NOTHING!!!
The support is sooo bad, it's mind blowing. I just don't understand their behaviour... I am super frustrated.

28 November 2024
Rated 5 out of 5 stars

Fantastic communication…

Fantastic communication through WhatsApp and all my questions were answered. The airgun I wanted was a pre-order and was delivered earlier than promised. It was discounted on Black Friday and even though I'd already paid, they refunded me to the discounted price. Delivered by DHL with no issues at all. Would have no hesitation in buying from them again.

20 December 2024
Unprompted review
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Fazer,

Thank you so much for the great review! We're thrilled to hear you had a positive experience with us. Your support means a lot, and we’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

Rated 4 out of 5 stars

Good service

Very good service! There was some delay in the shipment, but this is due to the busy time of the courier companies during the holidays

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Wrong delivery was corrected very fast…

Wrong delivery was corrected very fast and in a very(!) friendly(!) and helpful(!) way.
Thank you very much!!!

Special thanks to Leonardo from AEA Airguns Shop Team!

20 November 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi HC,

Thank you so much for the constructive words! We’re really happy to hear that you felt satisfyed despite of the wrong delivery. It means a lot to us so we aim to improve everyday, and we truly appreciate your support.

Always here if you need anything else!

All the best,

AEA Airguns Shop Team

Rated 5 out of 5 stars

Honest and very helpful

Honest and very helpful. Great prices.

21 November 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Joseph,

Thank you so much for the great review! Your support means a lot, and we’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping

18 November 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Alexander,

We're thrilled to hear you had a positive experience with us. We’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

Rated 5 out of 5 stars

Friendly staff

Fast communication, friendly staff.

14 November 2024
AEA Airguns Shop logo

Reply from AEA Airguns Shop

Hi Maarten,

Your support means a lot. We’re always here if you need anything in the future.

Best regards,

AEA Airguns Shop Team

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